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Reviews from AWS customer

10 AWS reviews

External reviews

669 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    SimonRobinson

Improved data governance has enabled sensitive data tracking but cost management still needs work

  • January 12, 2026
  • Review provided by PeerSpot

What is our primary use case?

My usual use case for Databricks as an end-user mostly involves exporting data. This typically entails writing directly into a web interface to get the data out, so probably with Python.

What is most valuable?

The most significant benefit Databricks has brought to my company is the Unity Catalog. Previously, with our data warehouse, we weren't able to track where sensitive data was. The Unity Catalog has been a big improvement, even though we haven't gotten the rest right.

The user interface is very useful, especially in writing directly into a web interface.

From my perspective, the ability to export data effectively and use Python within Databricks are key valuable features.

What needs improvement?

I believe we could improve Databricks integration with cloud service providers. The impact of our current integration has not been particularly good, and it's becoming very expensive for us. The inefficiencies in our implementation, such as not shutting down warehouses when they're not in use or reserving the right number of credits, have led to increased costs.

We made several beginner mistakes, such as not taking advantage of incremental loading and running overly complicated queries all the time. We should be using ETL tools to help us instead of doing it directly in Databricks. We need more experienced professionals to manage Databricks effectively, as it's not as forgiving as other platforms such as Snowflake.

I think introducing customer repositories would facilitate easier implementation with Databricks.

For how long have I used the solution?

I have been working with Databricks for the last six months.

What do I think about the stability of the solution?

As a platform, Databricks is fine. However, our implementation isn't particularly reliable.

We've suffered from the lack of professionals with previous experience, which makes it difficult to dig ourselves out of the situation we've found ourselves in.

What do I think about the scalability of the solution?

The scalability level of Databricks at the moment exceeds our needs. It's not a problem for us.

The sky's the limit with Databricks.

How are customer service and support?

I have addressed technical support about our issue with Databricks. It was the team that engaged with them, and I believe our development teams also reach out for support, though I'm not sure what level of support they get.

Previously, when using Snowflake, we had customer reps who were really knowledgeable and helped us to avoid beginner mistakes. With Databricks, it seems we could have benefited from similar support. Our implementation team had no experience and made obvious mistakes. It may be that we opted not to have that support, but I believe we should have.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Databricks, I used SQL Server.

The big decision to switch from SQL Server to Databricks was motivated by the lack of auditing, lineage, and tracking sensitive data in SQL Server, along with a need for more flexibility.

How was the initial setup?

I did not participate in the initial setup of Databricks.

What about the implementation team?

We use a consultancy, Avanade, for our Databricks implementation. They had previously done a Databricks implementation for another part of our organization. Our implementation team lacked experience which resulted in several beginner mistakes.

What was our ROI?

So far, we're not measuring any return on investment, such as saving time, money, or resources with Databricks. We're still in the phase where our old system and the new system are running simultaneously, so everything is twice as expensive and much effort is doubled. We haven't progressed far enough yet to realize any ROI.

What's my experience with pricing, setup cost, and licensing?

I believe that in terms of credits for Databricks, we're spending between £15,000 and £20,000 a month.

I think Databricks is priced correctly. If we managed our resources better, we wouldn't be paying anywhere near that amount. The issue is with our management of resources.

Which other solutions did I evaluate?

No other options were considered because we used the consultancy Avanade, who had done a previous Databricks implementation for another part of our organization. We used them to recreate our implementation.

What other advice do I have?

I'm probably not the best person to discuss certain aspects of Databricks since I haven't explored it deeply and am not part of the team developing it.

We haven't utilized Databricks' machine learning capabilities.

From my company, data ingestion and transformation are done with Databricks, though I don't do it directly.

I don't use Databricks' features for managing data, such as data lake and warehouse operations.

Most of our current work with Databricks isn't really live yet, so measuring savings in time and money or identifying any return on investment isn't applicable right now.

I would rate this review a 7 overall.


    Umair A.

Collaborative Notebooks and MLflow Integration Boost Productivity

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
The collaborative notebooks are quite useful. My team is able to write both Python and SQL within the same notebook, which really helps speed up our development cycle. The integration with MLflow is, in my opinion, the standout feature.
What do you dislike about the product?
There was nothing I disliked; everything worked as expected.
What problems is the product solving and how is that benefiting you?
We utilized this tool to develop predictive models aimed at optimizing our supply chain.


    Information Technology and Services

Databricks compute user

  • June 12, 2025
  • Review provided by G2

What do you like best about the product?
We have been using Databricks compute for our observability product. It’s super efficient and helps scale seamlessly with data
What do you dislike about the product?
Starting cost is high and makes the entry cost for our solution a little bigh
What problems is the product solving and how is that benefiting you?
Helps generate quality metrics


    Airlines/Aviation

Great summit

  • June 12, 2025
  • Review provided by G2

What do you like best about the product?
It brings together analysts and engineers and provides value to the data for faster decision making.
What do you dislike about the product?
Frequent updates, hallucinations when it doesnt know the answer.
What problems is the product solving and how is that benefiting you?
Data Governance


    Andrew M.

New to BI/AI but growing it in out AI space

  • June 12, 2025
  • Review provided by G2

What do you like best about the product?
The upside is the ability to do everything in one platform.
What do you dislike about the product?
Need more dashboard customization on looks.
What problems is the product solving and how is that benefiting you?
Solving many prediction models such as lead scores.


    Srini A.

Bricks is gr8

  • June 12, 2025
  • Review provided by G2

What do you like best about the product?
Alls good. Key note and everything gggggg
What do you dislike about the product?
Food is not so great would have been nbwtter
What problems is the product solving and how is that benefiting you?
Data consolidation


    Aviation & Aerospace

Feature Parity for Govcloud

  • June 12, 2025
  • Review provided by G2

What do you like best about the product?
The easy of use for big data, and the potential to use AI
What do you dislike about the product?
Gov cloud does not have feature Parity with other access levels.
What problems is the product solving and how is that benefiting you?
Solving making dashboards, queries and reports on big data


    Sai P.

It was fantastic got to meet many peers

  • June 12, 2025
  • Review provided by G2

What do you like best about the product?
I attended to explore how Databricks unifies data engineering, analytics, and AI. The platform’s integration with BI tools and support for Delta Lake worked well. Performance and collaboration features stood out. However, the learning curve and some UI complexities could be improved for newer users transitioning from traditional platforms.
What do you dislike about the product?
I attended the Databricks Data Intelligence Platform session but found it rather unremarkable. The features and performance were neither outstanding nor disappointing. It felt generic, with vague improvements and minimal innovation. Overall, I am uncertain about its distinct advantages, rendering my review neither particularly informative nor actionable for prospective users.
What problems is the product solving and how is that benefiting you?
1. Data Silos
• Brings data from multiple sources (structured, unstructured, streaming) into a unified platform for centralized access.
2. Slow Time to Insights
• Enables faster data processing with Spark, Delta Lake, and optimized workflows to accelerate decision-making.
3. Scalability Issues
• Handles growing data volumes and user loads efficiently with cloud-native, distributed compute.


    Financial Services

Overall good

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
AI/BI geni helps me a lot on finding insight
What do you dislike about the product?
Nothing right now but will review in the future
What problems is the product solving and how is that benefiting you?
Help me on sql query fix and remind me of errors


    Sherri A.

Cloud Data Governance

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Unity catalog organizes metadata and allows use to deploy a data mesh approach for a domain structure.
What do you dislike about the product?
Lack of a true semantic layer that would allow for alias names or descriptions for data.
What problems is the product solving and how is that benefiting you?
Allowing for automated scan of technical metadata