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Fast and Flexible
What do you like best about the product?
Data queries and exports are super fast.
Platform is flexible so you can usually find a way to get whatever you need done
Very good support team
Platform is flexible so you can usually find a way to get whatever you need done
Very good support team
What do you dislike about the product?
Missing a few ease-of-use things, but I've noticed they have been adding in a lot more recently
What problems is the product solving and how is that benefiting you?
Automating our email flows and adding dynamic content
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Cordial tool is simply outstanding
What do you like best about the product?
Provides us with a great platform to segment our customers.
What do you dislike about the product?
logging out session within few mins of leaving the browser unattended.
What problems is the product solving and how is that benefiting you?
Cordial is definitely benefiting, especially from the automation journey and the way we are able to filter our users (segmentation).
Recommendations to others considering the product:
Great platform to make use of organization customer's data and improve.
Happy with Cordial
What do you like best about the product?
Once the sculpt blocks are built using them saves so much time building an email.
What do you dislike about the product?
There is no auto-save when building an email. If it times out and you haven't saved it is all lost.
What problems is the product solving and how is that benefiting you?
We are moving trigger emails from another service and Cordial is right on top of getting the emails set up for us.
Not the most marketer friendly platform, but better than most.
What do you like best about the product?
I've really enjoyed working with our Solutions Consultant, Sahe Mayson. Always willing to help & quick to respond, he enables us to work faster than we would otherwise be able to.
What do you dislike about the product?
There is more technical lift required for segmentation and templating than some other ESPs, restricting the overall abilities of marketers to execute quickly on their own without developers
What problems is the product solving and how is that benefiting you?
Cordial helps us connect with our customers & bridge gaps between site & consumer.
Great user experience
What do you like best about the product?
I like that Cordial is easy to use. I have used it to deploy emails for 2 years. It is easily navigable and user-friendly.
What do you dislike about the product?
There isn't really anything I dislike about the product
What problems is the product solving and how is that benefiting you?
Deployment of emails, segmentation, helping us to reach the right customer at the right time.
Recommendations to others considering the product:
I would recommend this program for quick and easy email design and deployment.
Good product and great support
What do you like best about the product?
The support and success teams are extremely helpful. The product is easy to use but when it comes to more technical solutions the support team are experts in implementing.
What do you dislike about the product?
The out-of-the-box integration with our netsuite site is somewhat limited. Implementing automation campaigns requires more development work to integrate than other email marketing platforms.
What problems is the product solving and how is that benefiting you?
Cordial helps us successfully implement a wide variety of automation campaigns and personalized content to help us push our campaigns to the next level growing engagement and revenue.
Cordial ESP
What do you like best about the product?
Dedicated Customer Support team, self-service data and reporting
What do you dislike about the product?
Some of the UI is new and still has a few minor rough edges -- features that are a bit incomplete, but nothing that I can't work around
What problems is the product solving and how is that benefiting you?
Enables large-scale managed bulk promotional email sends, list management, and customer data platform
Great in theory and good collab partners
What do you like best about the product?
Cordial is very willing to identify and work on custom solutions for a brand, even if this is not something already a part of their suite of products. They have friendly account managers and technical support that's always lookign to service us.
What do you dislike about the product?
I don't think the Cordial platform is extremely user friendly for business owners that aren't technically inclined. It takes awhile to get used to the system and even those that are in it everyday, often have to defer to our account manager.
What problems is the product solving and how is that benefiting you?
Cordial is solving our ability to pivot quickly without hand coding different email variations. We are also able to test out theories thanks to the block system of building emails.
Amazing Company.
What do you like best about the product?
I absolutely love the people from Cordial. Everyone that I've gotten to speak with or work with have been really amazing and they are always there to help no matter what.
What do you dislike about the product?
At times I do feel like maybe the reporting is lacking just a bit. I would like it to be easier to get reporting and more detailed reporting when needed. That would be a huge thing for our company to have.
What problems is the product solving and how is that benefiting you?
Cordial has been constantly updating and adding new features. They are constantly making the ease of access and use better and better every single day and this is something I greatly appreciate.
Recommendations to others considering the product:
Nothing.
Cordial enables complex use cases.
What do you like best about the product?
I really like the people that support Cordial behind the scenes.
What do you dislike about the product?
There is nothing I can say that I dislike about the platform.
What problems is the product solving and how is that benefiting you?
We offer Cordial as a solution when advanced use cases within a marketing automation campaign are required.
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