I use the solution in my company to store and offer some services associated with emails.
Dell PowerProtect Backup Services
Dell TechnologiesExternal reviews
4 reviews
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Offers a deployment phase that is really easy to manage
What is our primary use case?
What is most valuable?
The most valuable features of the solution are that the support is really good and the deployment is really easy. There are a lot of good things about Dell APEX.
What needs improvement?
There needs to be some improvement in the response time of the tool's support team.
For how long have I used the solution?
I have been using Dell APEX for two years. My company has a partnership with Dell.
What do I think about the stability of the solution?
It is a really great and stable solution. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
The tool's scalability is really good. You can do deployments in a few seconds, and it uses Amazon as a base so that the deployments can be made easy and quick.
How are customer service and support?
The solution's technical support is better than what VMware offers, especially when you want to change to an on-premises environment due to the security in the cloud offered by Dell.
How was the initial setup?
If ten means it is really easy to set up the tool, I rate the product's initial setup phase as an eight.
The solution is deployed on the cloud.
What was our ROI?
You don't have to deploy people to support the tool, and it is really very clean and easy to manage with the support, which is really good. The tool saves more than 50 percent of our company's time.
What's my experience with pricing, setup cost, and licensing?
The product's prices are great. Right now, I don't have the details of the tool's cost, but the price depends on the size of the company and what kind of services you want from the solution. There are some additional costs attached to the tool. Some aspects of the tool are less expensive, while others are almost the same price as the other solutions in the market, so it is fairly comparable to the competition.
What other advice do I have?
For our company's clients, the AI-driven part of the tool is good. Our company uses AI in reporting. The product provides automatic reports about what is happening with your system and what you can improve if there are some problems in the solution.
I rate the solution a ten out of ten.
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