My clients use Sumo Logic Security depending on their needs. Some of my clients are looking for network visibility and observability, while others focus on the security aspects, utilizing the Sumo Logic SIEMs.
Logs for Security (AWS Built-In)
Sumo Logic Inc.External reviews
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Sumo Logic: Solid observability, but costs pile up
What do you like best about the product?
Sumo Logic offers strong log analytics with wide integrations that make it easy to plug into existing systems.
What do you dislike about the product?
The platform gets expensive at scale, and query performance can lag with high-cardinality data.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps centralize logs and provides useful insights for troubleshooting, improving visibility across services.
Reliable Tool for Centralizing and Analyzing Logs
What do you like best about the product?
I like that Sumo Logic brings all my logs together. The search is quick, and it’s pretty simple to set up dashboards. It also connects easily with other tools we use.
What do you dislike about the product?
Sometimes Sumo Logic feels a bit slow loading large amounts of data, and it takes a while to get used to more advanced features. The pricing can also get high if you need to scale up.
What problems is the product solving and how is that benefiting you?
Sumo Logic solves issues with log management and security monitoring and provides real-time alerts.
Real Time Monitoring and alerting for Mulesoft
What do you like best about the product?
We are using the on-prem Mulesoft as our integration platform. We have more than 200+ applications with millions of messages on a daily basis. We have integrated with Sumologic for log monitoring and real time alerts. We are able to setup alerting using the out of the box and also setup dashboards.
What do you dislike about the product?
Sometimes we have seen the log entries are getting duplicated and also the time stamps are mismatched with the source entries.
What problems is the product solving and how is that benefiting you?
We are using the on-prem Mulesoft as our integration platform. We have more than 200+ applications with millions of messages on a daily basis. We have integrated with Sumologic for log monitoring and real time alerts
My Three-Year Experience with Sumo Logic: Streamlining Log Management and Issue Resolution
What do you like best about the product?
I have been using Sumo Logic for the past three years, and in my experience, it has been highly effective in addressing issues across multiple environments. One of the main features I find impressive is its quick response time. For example, when we need to retrieve application logs from a server or container orchestration, we typically have to log into the container or server, locate the file path, and search for the relevant logs. However, with Sumo Logic, you can simply enter the error keyword or host details along with the error information and specify the time frame, and you’ll get all the relevant logs from the container within seconds. This is why I highly recommend Sumo Logic to others. Additionally, I’ve used the recently added Copilot feature, and my overall user experience has been excellent. I encourage Sumo Logic to continue integrating new features, such as enhanced error detection, i hope the customer support top be good at all.
What do you dislike about the product?
From a user's perspective, I believe Sumo Logic could improve its UI experience, as the current interface feels outdated and resembles an older application. In my personal experience, a more colorful and modern UI would attract more users and make the platform more enjoyable to use. While the features are excellent, the pricing could be a concern. Users often evaluate whether the cost is justified by the value provided, so ensuring a balance between price and functionality is key. A great customer experience can lead to higher satisfaction and attract more customers. Additionally, I suggest enhancing the onboarding process with more intuitive tutorials or guided workflows to help new users get started quickly. Another improvement could be faster load times for dashboards
What problems is the product solving and how is that benefiting you?
Over the past three years, I have been using the Sumo Logic application, which has significantly helped resolve numerous P1 issues, incidents, and other infrastructure and application problems. Sumo Logic has been particularly valuable in addressing customer-related issues that need to be fixed within SLA timeframes. In such cases, it is highly effective for identifying the issue, determining the root cause, and providing detailed insights. Based on my experience with production-related queries, Sumo Logic is extremely beneficial. We have integrated it with AWS, which simplifies log ingestion for our applications and enhances efficiency. Additionally, Sumo Logic’s custom query flexibility allows me to use regex-based field parsing and the query builder to extract specific data, such as error codes, enabling precise and efficient troubleshooting.
Quality Product, Premium Price, Excellent Support
What do you like best about the product?
The dashboards are very comprehensive and offer a variety of ways to view your data. I find the pricing structure easy to understand and forecast, which is complemented by the analytic abilities the platform has to offer.
I also feel it is important to state that the level of support and dedication to your account is spectacular. Sumo make the relationship feel like a partnership.
Sumo Logic has integrated seamlessly into our tech stack, and is used every second of the day. Implementation is simple and well supported, it would be hard to replace.
I also feel it is important to state that the level of support and dedication to your account is spectacular. Sumo make the relationship feel like a partnership.
Sumo Logic has integrated seamlessly into our tech stack, and is used every second of the day. Implementation is simple and well supported, it would be hard to replace.
What do you dislike about the product?
The pricing is definitely premium. This isn't to say it doesn't offer good value, it really does. I have also found the script language difficult to learn.
What problems is the product solving and how is that benefiting you?
Sumo is helping us identify incidents and accurately log our production servers.
Sumo is best tool to get the collective information like logs, features and monitoring
What do you like best about the product?
I like the way of easy usage while writing queries to get collective information with the help of Copilot. Very easy to implement to get the data by the number of features and integration in the application as well.
What do you dislike about the product?
Not storing more than 90 days of data to fetch, if they can keep at least 180 days of data, that would be great.
What problems is the product solving and how is that benefiting you?
We have added triggers to get collective of information by features and log, to analyze from our side to improve our product day to day.
Useful cloud logging software
What do you like best about the product?
It is helpful for debugging errors, finding more out about how services interact, and for finding service usage.
What do you dislike about the product?
You have to know the query syntax to get information from certain services, it would be helpful to have a navigator.
What problems is the product solving and how is that benefiting you?
It helps with deploying and monitoring there arent any problems in the logs from the deployments, its also helpful for tracking down what services use your service and the proportion, its also good for tracking errors in the staging environments.
The Importance of Value
What do you like best about the product?
The ease of use and customer support are 2 things that immediately stood out with Sumo Logic.
What do you dislike about the product?
Nothing immediately comes to mind for this.
What problems is the product solving and how is that benefiting you?
It is taking a lot of the manual effort from this process and helping us be more efficient.
Sumo logic siem
What do you like best about the product?
helps gather application security log and provides real time insight
What do you dislike about the product?
works really well. there are not a features to dislike
What problems is the product solving and how is that benefiting you?
gathering logs and providing insights
Offers a single dashboard with customizable features and a cost-effective pricing structure
What is our primary use case?
What is most valuable?
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features. Additionally, it has a cost-effective structure because it is based on data storage and the number of scans, rather than uploading data. This cost model impacts the customers positively by offering a more straightforward pricing structure.
What needs improvement?
In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention within each country.
For how long have I used the solution?
I have approximately three months of experience working with Sumo Logic Security.
What do I think about the stability of the solution?
The stability is quite high because it is maintained by the vendor.
What do I think about the scalability of the solution?
The tool has high scalability because everything is based in the cloud.
How was the initial setup?
The security solution is complex because it involves a lot of management. However, compared with other similar solutions, it is quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element in their pricing.
What other advice do I have?
During this evaluation, I considered multiple criteria for the Sumo Logic Security solution. Based on these criteria, I rate the solution as an eight out of ten due to its effective features and pricing.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
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