The product is a log aggregator of all the logs from all our environments, including AWS. Our infrastructure is deployed on AWS. We ship all logs to Sumo Logic. Based on the logs, we create alerts. These alerts are sent to an email ID, which creates tickets.
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Indexed logs make searching easy
What do you like best about the product?
Sending our logs to infreuqnet access tiers cut out our costs significantly which is no mean feat when you're i.porting every log for hundreds of microservices.
What do you dislike about the product?
Nothing, it's a great tool that does everything we need it to.
What problems is the product solving and how is that benefiting you?
Sumlogic helps us gather disparate logs from dozens upon dozens of cloud watch log groups in multiple regions and accounts and intelligently helps us allocate logs into the tiers they belong.
Real-Time Log Management tool
What do you like best about the product?
sumo logic has alot of upsides. some of them are mentioned below
1. Real time insights : The platform's capability to monitor and analyze log data in real time can help organizations quickly identify and address issues.
2. Ease of use : Sumo Logic is user interface intuitive and user-friendly. This can be crucial, especially for teams that may not have extensive experience with log management and analytics platforms.
3. Scalability : It's ability to handle large volumes of data and scale with the needs of the organization is often seen as a strong point. This makes it suitable for both small startups and large enterprises.
4.Analytics : analytics and visualization features help organizations to gain insights from their log data, identify the trends and patterns
1. Real time insights : The platform's capability to monitor and analyze log data in real time can help organizations quickly identify and address issues.
2. Ease of use : Sumo Logic is user interface intuitive and user-friendly. This can be crucial, especially for teams that may not have extensive experience with log management and analytics platforms.
3. Scalability : It's ability to handle large volumes of data and scale with the needs of the organization is often seen as a strong point. This makes it suitable for both small startups and large enterprises.
4.Analytics : analytics and visualization features help organizations to gain insights from their log data, identify the trends and patterns
What do you dislike about the product?
Cost: One common criticism is that Sumo Logic can be relatively expensive, especially for organizations with large volumes of data.
Complexity: Sumo Logic's interface intuitive, but certain advanced features or configurations can be complex to set up and use effectively. This could potentially result in a steeper learning curve for some users.
Limited Historical Data Access: due to higher price, few organizations might have limitations in accessing historical log data.
Complexity: Sumo Logic's interface intuitive, but certain advanced features or configurations can be complex to set up and use effectively. This could potentially result in a steeper learning curve for some users.
Limited Historical Data Access: due to higher price, few organizations might have limitations in accessing historical log data.
What problems is the product solving and how is that benefiting you?
Here are some of the problems Sumo Logic helps solve and the corresponding benefits:
1. Complex Log Management:
Problem: As our organization generate vast amounts of log data from various sources, making it challenging to consolidate, manage, and make sense of this data effectively.
Solution & Benefits: Sumo Logic centralizes log data, offering a unified platform to collect, store, and manage logs from different sources. This simplifies log management, making it easier to troubleshoot issues, analyze trends, and gain insights from the data.
2. Real-Time Monitoring:
Problem: Traditional log analysis processes might involve delayed response times to events, leading to missed opportunities for rapid issue detection and resolution.
Solution & Benefits: Sumo Logic provides real-time monitoring capabilities, allowing organizations to detect and respond to issues as they occur. This reduces downtime, enhances application performance, and improves overall operational efficiency.
1. Complex Log Management:
Problem: As our organization generate vast amounts of log data from various sources, making it challenging to consolidate, manage, and make sense of this data effectively.
Solution & Benefits: Sumo Logic centralizes log data, offering a unified platform to collect, store, and manage logs from different sources. This simplifies log management, making it easier to troubleshoot issues, analyze trends, and gain insights from the data.
2. Real-Time Monitoring:
Problem: Traditional log analysis processes might involve delayed response times to events, leading to missed opportunities for rapid issue detection and resolution.
Solution & Benefits: Sumo Logic provides real-time monitoring capabilities, allowing organizations to detect and respond to issues as they occur. This reduces downtime, enhances application performance, and improves overall operational efficiency.
The solution is automated and has a good number of extensions, but it is costly, and it must improve its UI
What is our primary use case?
What is most valuable?
The solution is automated. It has a good number of extensions like CrowdStrike and AWS extensions. It is very useful. We can integrate threat intelligence solutions into the product.
What needs improvement?
The query of Sumo Logic is complex. It should be improved. The solution should improve its UI. FireEye, Splunk, and LogRhythm provide proper UIs. The solution should improve its scalability and stability.
Connecting the collector with Sumo is difficult if a collector or device is down. We have faced multiple challenges like this, and we are still facing these challenges. We recently raised a ticket to Sumo Logic to investigate the issue.
For how long have I used the solution?
I have been using the solution for one and a half years. I am using the latest version of the solution.
What do I think about the stability of the solution?
I rate the tool’s stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a seven out of ten. In my current organization, there are around 18 people who have access to the product, including the security team. Apart from these, 30 people from different teams have access to the tool but do not have full admin access.
How are customer service and support?
The support team is very cooperative. As soon as the team receives our tickets, a support person is assigned to us. They reach out to us and try to solve the problem.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation of the devices was good. The product is deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
The product is costly. At the same cost, we can get other tools with better features and capabilities.
What other advice do I have?
First-time users must decide how they want to use the tool. The product is very good as a log aggregator. If we want to use the solution as a SIEM console, it will not be that useful because it does not have the features a SIEM tool would have. It does not have analyzing or threat intel features. The product does provide the option of using extensions, but it does not have its own threat intel feature. Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Efficient security monitoring, logging and analytics platform.
What do you like best about the product?
The Sumo Logic team is supportive and easily accessible, frequently adding more features that make the product more robust. It is a 100% reliable product backed by a great team.
What do you dislike about the product?
I do not have anything negative about Sumo Logic as such to state. Their product is up to the mark and doing a great job. It would be great if more query languages were supported in future.
What problems is the product solving and how is that benefiting you?
1. Incident management - Sumo Logic has been a boon to our organisation in incident management. It has helped us setup robust measures to identify and implement a secure and resilient incident lifecycle.
2. Log analysis - The interface provided by Sump Logic for log analysis is intuitive. With some profound insights, we identified certain vertexes in our product that, when tweaked, positively impacted the revenue.
2. Log analysis - The interface provided by Sump Logic for log analysis is intuitive. With some profound insights, we identified certain vertexes in our product that, when tweaked, positively impacted the revenue.
SumoLogic - Harnessing the Power of Log Data for Intelligent Insights
What do you like best about the product?
Sumo Logic excels in collecting, aggregating, and managing log data from various sources, simplifying infrastructure monitoring and analysis. Its powerful search and analytics capabilities enable quick insights through complex queries and data filtering. Real-time monitoring and alerting features ensure proactive anomaly detection and prompt action. The cloud-native architecture of Sumo Logic offers scalability and flexibility to adapt to evolving log data volumes and business requirements.
What do you dislike about the product?
Sumo Logic has several strengths, but there are areas for improvement. Some users find the learning curve associated with the advanced features challenging due to the richness and flexibility of the toolset. The pricing structure might also be a concern for smaller organizations or those with budget constraints, requiring careful evaluation to ensure alignment with specific requirements and budget considerations.
What problems is the product solving and how is that benefiting you?
Sumo Logic solves log management and analysis challenges by providing a centralized platform for collecting, aggregating, and analyzing log data. It offers actionable insights through powerful search, analytics, and visualization capabilities. Real-time monitoring and alerting features enable proactive issue detection. The cloud-native architecture ensures scalability and flexibility. Sumo Logic automates log management tasks, improving operational efficiency for organizations. Overall, it helps organizations optimize system performance, troubleshoot issues, enhance monitoring, and achieve scalability.
Helps to monitor logs and event timestamps
What is our primary use case?
I use it for the log monitoring of our legacy site. We typically monitor the event timestamps.
What is most valuable?
The tool has key features like operability. It will alert the admins whenever a device is onboarded.
What needs improvement?
From the network segmentation side, there is some discrepancy in log onboarding. The tool needs to improve direct API integrations, login integration, native login integration, etc.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
I would rate the tool's stability a nine point five out of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability a nine out of ten.
How are customer service and support?
The support replies to us back within 24 hours of opening a ticket.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's setup is simple and straightforward. A three-member team manages the solution.
What other advice do I have?
I would rate the solution a nine out of ten.
Integrates well, useful rules, and beneficial GUI
What is our primary use case?
We are using Sumo Logic Security for security monitoring.
What is most valuable?
The most valuable features of Sumo Logic Security are the rules, use cases, and ease of use. Additionally, the integration is straightforward and good GUI.
What needs improvement?
The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial.
In a feature release, more insights on threat intelligence would be helpful.
For how long have I used the solution?
I have been using Sumo Logic Security for approximately one year.
What do I think about the stability of the solution?
The solution is stable.
I rate the stability of Sumo Logic Security a seven out of ten.
What do I think about the scalability of the solution?
We have approximately 20 to 35 users using this solution. We use it on a daily basis.
How are customer service and support?
I rate the support of Sumo Logic Security an eight out of ten.
Which solution did I use previously and why did I switch?
I was previously using IBM Security QRadar. We switched to Sumo Logic Security because it was on the cloud and IBM Security QRadar was on-premise.
How was the initial setup?
The setup of Sumo Logic Security is easy.
The time it takes for the deployment depends on how many logs and the sources there are.
I rate the initial setup of Sumo Logic Security a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The license pricing model is based on the events that are processed through the solution.
The price of Sumo Logic Security is high.
I rate the price of Sumo Logic Security a seven out of ten.
What other advice do I have?
It is important to tune the rules so that are minimal false positives.
I rate Sumo Logic Security an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Poorna's SUMOLOGIC Review
What do you like best about the product?
Sumo Logic helps the security teams in a cloud-native environment and analyses and parses the machine log data. It ensures application reliability and security against the ever-rising threats in today's cyber security domain.
What do you dislike about the product?
One thing to dislike about Sumo Logic is its license pricing. And also, for heavy data sets, this tool has a data limitation. Also sometimes excludes the tags required to add to the metrics.
What problems is the product solving and how is that benefiting you?
In the current Cyber security environment, Sumo Logic is a beautiful tool to work on the cloud-native Log monitoring part and SIEM environment. It helps to analyze the machine data and work on the security alerts triggered by the defined Use Cases.
Sumologic logging tool review
What do you like best about the product?
Easy to use for logging and alerting use cases
What do you dislike about the product?
Licensing and pricing
Documentation & Support can be bit better
Documentation & Support can be bit better
What problems is the product solving and how is that benefiting you?
aggregating logs in to one place - tracing, spanning
Easy to collect logs, but can get pricey fast.
What do you like best about the product?
Getting most machines set up logging with sumo was super easy. I really liked the fact that you could limit ingestion using regex before it even counted towards your limit. So I was able to specify specific logs amongst a group of unfiltered logs that I'd be able to not count towards my storage limits.
What do you dislike about the product?
The pricing scaled pretty atrociously for me. I ended up suddenly going over my limits and getting bills that were unexpected. And I found the prices rose very quickly from an enticing low cost entry level.
What problems is the product solving and how is that benefiting you?
Cyber security requirements, log monitoring.
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