We primarily use Sumo Logic as a SIEM, Security information and event management tool. It serves as a Cloud SIEM and is utilized for alert monitoring, insight monitoring, and as a continuous intelligence platform.
External reviews
346 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Does the job well when integration exists
What do you like best about the product?
I provides an ability to create robust dashboards which businesses generally need. So instead of having to drill down into data to find what is wrong, most of the times we can easily find stuff out right from dashboard. It saves lot of time.
Implementation too is quite easy. Good customer support.
We use it quite regularly in our organization.
Implementation too is quite easy. Good customer support.
We use it quite regularly in our organization.
What do you dislike about the product?
Number of integrations are lower compared to competitors. They need to increase the number of integrations with other systems. Even if integrations are present, many times they do not provide the expected features making them unusable. Custom development is needed at times to send data here if integrations are not present.
What problems is the product solving and how is that benefiting you?
It saves time most importantly, by solving the problem of having to check multiple systems or consult with multiple teams when cross platform issues occur. We see everything in a single pane, and can have the filters set up in a very flexible manner.
Effective with good log analytics but needs better rule correlation
What is our primary use case?
What is most valuable?
The Log Analytics platform is the most effective. If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic. That is the one best feature that I can suggest.
What needs improvement?
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every tool is integrated with Sumo Logic. The response time for their support could be better, and it is not very user-friendly.
For how long have I used the solution?
I've been using hte solution for two years.
What do I think about the stability of the solution?
There are stability issues. Sometimes logs will not fetch, and if there are many records, the system may stop or the UI may become unresponsive.
How are customer service and support?
The support team is not very good. They don't provide support on call and have a response time of forty-eight hours, which is not instant support.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the pricing.
What other advice do I have?
I don't recommend this product.
I'd rate the solution six out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Essential for proactive risk management
What do you like best about the product?
I love how the real time analysis and monitoring of Sumo Logic makes it easy to identify and act on system issues very quickly. It easily integrates with our AWS and Google Cloud services and then we can centralize all our logs and metrics in one place. The dashboards can be customized to concentrate on what matters the most and has really improved our troubleshooting efficiency and incident response time.
What do you dislike about the product?
The drawback of Sumo Logic is that with large data sets, it sometimes doesn’t update real time, so we can’t really get the real time insights that we need. The platform also has a steep learning curve for newbies regarding its advanced features, so onboarding ends up being more overlong than it ought to be. Sometimes, these factors can delay testing and create a harder time in new team members becoming comfortable with the software.
What problems is the product solving and how is that benefiting you?
Using Sumo Logic, we’re able to set up all logs and metrics on a single platform. By centralizing this, we can actually catch it faster, that means our response time is much quicker and we don’t have these operational disruptions like we used to. We have also been able to respond promptly to risks with automated alerts and detailed data analytic, transforming our daily work into a smoother and more efficient workflow.
most valuble review for end user
What do you like best about the product?
the UI and UX the application and navigation thorugh the services
What do you dislike about the product?
more creds and services for free trial for training and sandbox
What problems is the product solving and how is that benefiting you?
its have the best log monitering dashboard and its integration is smooth
best infographic tool
What do you like best about the product?
A product with greatly detail oriented., providing best review of your organisation data. Provides graphs, and keen observation to traffic.
What do you dislike about the product?
Very technical to use, need person with knowledge to implement.
What problems is the product solving and how is that benefiting you?
Helping me keep an eye on the infrastructure of clients, so that we can maintain server 24/7.
Sumo Logic's Search and Analytics a great tool
What do you like best about the product?
Simplifying Cloud Monitoring with Sumo Logic with easy search.
What do you dislike about the product?
Nothing as such, so far I had a good experiment with sumologic
What problems is the product solving and how is that benefiting you?
I log into the sumologic to search what data is coming our user sync set fields via client source, its great tool to highly relay on for searching our backend logs.
Friendly tool to use
What do you like best about the product?
Sumo logic platform has the ease of use for end users, it has the best implementaion for real-time analytics. It has lots of featuresrelated to dashboard, visualization, security monitoring,and lot of integrations with CI/CD tools, etc. It has the best frequency of use. And not pretty sure about the customer support as I haven't reached to them yet, it should have the best customer support as I believe.
What do you dislike about the product?
I think it still needs to grab the attention of companies to spread its wings.
What problems is the product solving and how is that benefiting you?
It gave me proper logs, dashboard/visulazation is pretty good,it has the real-time analytics,best security monitoring. Best feature to share the dashboards, alerts
I have used for comprehensive log management and analytics with powerful insights
What do you like best about the product?
Real-time monitoring and powerful analytics make it easy to gain deep insight from vast amounts of data.
What do you dislike about the product?
Prices are high for small teams and the learning curve is a bit high for new users.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps streamline log management and real-time analytics, enabling faster issue detection and improved operational efficiency.
Visualization facilitated with Logs
What do you like best about the product?
Great security tool, with excellent dashboards.
What do you dislike about the product?
A lot of information on the screen is difficult to find.
What problems is the product solving and how is that benefiting you?
Unauthorized access
Robust Monitoring Tool
What do you like best about the product?
In our organization We found the real-time monitoring resource to be very useful in tracking system performance. The customization page helps us quickly update our basic metrics and fix issues. The search function also allows us to efficiently identify the root cause of the problem.
What do you dislike about the product?
Although quite useful But it takes time to get familiar with some of the advanced features. A more user-friendly scope for these functions will make the data entry process easier for teams. More detailed documentation or instructions for first time users would also be helpful as it is tedious to navigate all functionalities for beginners.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps us monitor and analyze logs in real time. This is so we can quickly detect and fix system problems before they escalate. It has streamlined our incident response process by providing a clear overview of compensation calculations. and helps us troubleshoot errors more efficiently. Customizable dashboards also make it easier to track important information.
showing 41 - 50