Logs for Security (AWS Built-In)
Sumo Logic Inc.External reviews
358 reviews
from
and
External reviews are not included in the AWS star rating for the product.
My Three-Year Experience with Sumo Logic: Streamlining Log Management and Issue Resolution
What do you like best about the product?
I have been using Sumo Logic for the past three years, and in my experience, it has been highly effective in addressing issues across multiple environments. One of the main features I find impressive is its quick response time. For example, when we need to retrieve application logs from a server or container orchestration, we typically have to log into the container or server, locate the file path, and search for the relevant logs. However, with Sumo Logic, you can simply enter the error keyword or host details along with the error information and specify the time frame, and you’ll get all the relevant logs from the container within seconds. This is why I highly recommend Sumo Logic to others. Additionally, I’ve used the recently added Copilot feature, and my overall user experience has been excellent. I encourage Sumo Logic to continue integrating new features, such as enhanced error detection, i hope the customer support top be good at all.
What do you dislike about the product?
From a user's perspective, I believe Sumo Logic could improve its UI experience, as the current interface feels outdated and resembles an older application. In my personal experience, a more colorful and modern UI would attract more users and make the platform more enjoyable to use. While the features are excellent, the pricing could be a concern. Users often evaluate whether the cost is justified by the value provided, so ensuring a balance between price and functionality is key. A great customer experience can lead to higher satisfaction and attract more customers. Additionally, I suggest enhancing the onboarding process with more intuitive tutorials or guided workflows to help new users get started quickly. Another improvement could be faster load times for dashboards
What problems is the product solving and how is that benefiting you?
Over the past three years, I have been using the Sumo Logic application, which has significantly helped resolve numerous P1 issues, incidents, and other infrastructure and application problems. Sumo Logic has been particularly valuable in addressing customer-related issues that need to be fixed within SLA timeframes. In such cases, it is highly effective for identifying the issue, determining the root cause, and providing detailed insights. Based on my experience with production-related queries, Sumo Logic is extremely beneficial. We have integrated it with AWS, which simplifies log ingestion for our applications and enhances efficiency. Additionally, Sumo Logic’s custom query flexibility allows me to use regex-based field parsing and the query builder to extract specific data, such as error codes, enabling precise and efficient troubleshooting.
Great tool to monitor and analyze logs
What do you like best about the product?
Very easy to use and many different tools to navigate it easily
What do you dislike about the product?
You can get lost on all the different options it has
What problems is the product solving and how is that benefiting you?
Helps us monitor our apps
Quality Product, Premium Price, Excellent Support
What do you like best about the product?
The dashboards are very comprehensive and offer a variety of ways to view your data. I find the pricing structure easy to understand and forecast, which is complemented by the analytic abilities the platform has to offer.
I also feel it is important to state that the level of support and dedication to your account is spectacular. Sumo make the relationship feel like a partnership.
Sumo Logic has integrated seamlessly into our tech stack, and is used every second of the day. Implementation is simple and well supported, it would be hard to replace.
I also feel it is important to state that the level of support and dedication to your account is spectacular. Sumo make the relationship feel like a partnership.
Sumo Logic has integrated seamlessly into our tech stack, and is used every second of the day. Implementation is simple and well supported, it would be hard to replace.
What do you dislike about the product?
The pricing is definitely premium. This isn't to say it doesn't offer good value, it really does. I have also found the script language difficult to learn.
What problems is the product solving and how is that benefiting you?
Sumo is helping us identify incidents and accurately log our production servers.
The ultimate logging tool
What do you like best about the product?
The solution is highly scalable , easy to implement and contains simple user interfaces
What do you dislike about the product?
Data retention policy could be better and more flexible
What problems is the product solving and how is that benefiting you?
I work with customer experience teams, sumo logic helps in triaging and resolving issues faster
Great logging tool, with a strong query language
What do you like best about the product?
It is easy to use. I like the documentations. The copilot plugin is helpful too. I have been using SumoLogic for different tools pretty often and they are great and we can categorize data or shard them easily.
What do you dislike about the product?
More examples on the documentation section can be helpful.
What problems is the product solving and how is that benefiting you?
Logs and reporting
SumoLogic Review
What do you like best about the product?
We value sumologic as our SIEM on security. It is very helpful on query and ease of use for monitoring and setting up alerts. We use this everyday for critical monitoring.
What do you dislike about the product?
It needs more tutorials on queries and pipelines. Monitoring on logging size too.
What problems is the product solving and how is that benefiting you?
Sumo Logic effectively solves issues related to log management and real-time monitoring, enabling me to quickly identify and troubleshoot problems, gain valuable insights from data, and enhance overall system performance, which ultimately improves operational efficiency.
Sumo is best tool to get the collective information like logs, features and monitoring
What do you like best about the product?
I like the way of easy usage while writing queries to get collective information with the help of Copilot. Very easy to implement to get the data by the number of features and integration in the application as well.
What do you dislike about the product?
Not storing more than 90 days of data to fetch, if they can keep at least 180 days of data, that would be great.
What problems is the product solving and how is that benefiting you?
We have added triggers to get collective of information by features and log, to analyze from our side to improve our product day to day.
SumoLogic review
What do you like best about the product?
For simple queries, usage feels relatively intuitive and easy to pick up
What do you dislike about the product?
Query language has a learning curve - can take some time to pick up and get used to for complex queries
What problems is the product solving and how is that benefiting you?
Observability, particularly in an incident resolution context. Being able to narrow down on affected entities and root causes
Useful cloud logging software
What do you like best about the product?
It is helpful for debugging errors, finding more out about how services interact, and for finding service usage.
What do you dislike about the product?
You have to know the query syntax to get information from certain services, it would be helpful to have a navigator.
What problems is the product solving and how is that benefiting you?
It helps with deploying and monitoring there arent any problems in the logs from the deployments, its also helpful for tracking down what services use your service and the proportion, its also good for tracking errors in the staging environments.
Amazing experience over multiple services for correlation tracking
What do you like best about the product?
I can make requests to see logs over multiple services and consolidate them in one dashboard.
What do you dislike about the product?
The UI is starting to become dated compared to tools like NewRelic
What problems is the product solving and how is that benefiting you?
We're using sumologic primarily for logging and dashboards for our kubernetes microservices. It fits it's purpose very well!
showing 21 - 30