We are using Sumo Logic Security for security monitoring.
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Helpful but sometimes complicated product
What do you like best about the product?
I have found Sumo Logic can be extremely useful when locating necessary files that may be difficult to locate originally. It is helpful to find necessary files and logs
What do you dislike about the product?
Sometimes it can be difficult trying to find the necessary information. It may take time trying to locate the necessary information.
What problems is the product solving and how is that benefiting you?
It helps with locating and finding necessary files that I may be unable to locate initially with our internal tools. It also helps to find any neccessary changes that are done with our internal systems.
Centralized log management with insights
What do you like best about the product?
Sumo Logic allows you to create a central location to store all your logs in on place where these logs can be analyzed, reported on and alerted on. Its powerful search capabilities can help reduce troubleshooting times by letting you filter and get down to the information needed.
What do you dislike about the product?
There is a small initial learning curve to become an effective user at leveraging the features and functionality. Cost is another aspect that be become a pain point if one does not properly plan on what is being ingested. Using the infrequent data tier helps with this but it's something that needs to thought out so as not to reduce the usability.
What problems is the product solving and how is that benefiting you?
Biggest problem it solves is it standardizes log management and analysis. Sumo has become a one-stop shop for everything related to logs.
Great logging system
What do you like best about the product?
Application logging and query. That's help app team
What do you dislike about the product?
Better obserbility and pricing. Ease of use
What problems is the product solving and how is that benefiting you?
Query logs
Indexed logs make searching easy
What do you like best about the product?
Sending our logs to infreuqnet access tiers cut out our costs significantly which is no mean feat when you're i.porting every log for hundreds of microservices.
What do you dislike about the product?
Nothing, it's a great tool that does everything we need it to.
What problems is the product solving and how is that benefiting you?
Sumlogic helps us gather disparate logs from dozens upon dozens of cloud watch log groups in multiple regions and accounts and intelligently helps us allocate logs into the tiers they belong.
Integrates well, useful rules, and beneficial GUI
What is our primary use case?
What is most valuable?
The most valuable features of Sumo Logic Security are the rules, use cases, and ease of use. Additionally, the integration is straightforward and good GUI.
What needs improvement?
The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial.
In a feature release, more insights on threat intelligence would be helpful.
For how long have I used the solution?
I have been using Sumo Logic Security for approximately one year.
What do I think about the stability of the solution?
The solution is stable.
I rate the stability of Sumo Logic Security a seven out of ten.
What do I think about the scalability of the solution?
We have approximately 20 to 35 users using this solution. We use it on a daily basis.
How are customer service and support?
I rate the support of Sumo Logic Security an eight out of ten.
Which solution did I use previously and why did I switch?
I was previously using IBM Security QRadar. We switched to Sumo Logic Security because it was on the cloud and IBM Security QRadar was on-premise.
How was the initial setup?
The setup of Sumo Logic Security is easy.
The time it takes for the deployment depends on how many logs and the sources there are.
I rate the initial setup of Sumo Logic Security a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The license pricing model is based on the events that are processed through the solution.
The price of Sumo Logic Security is high.
I rate the price of Sumo Logic Security a seven out of ten.
What other advice do I have?
It is important to tune the rules so that are minimal false positives.
I rate Sumo Logic Security an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Great monitoring tool but too costly
What do you like best about the product?
The best thing about Sumo Logic is the monitoring dashboards and the easy integrations, the tool provides. It helped my team to get quicker alerts on application downtime and security issues.
What do you dislike about the product?
The only thing I dislike about Sumo Logic is the pricing. It costs us a huge bill for providing these services. There are more tools available that are cheaper but yeah they are not accurate enough for big scale systems.
What problems is the product solving and how is that benefiting you?
Sumo Logic is helping our teams to react quickly and resolve any security, or downtime issues. There are a number of times that we were able to pre-identify an issue and resolve it faster than actually getting bad feedback from the customers.
Amazing customer service
What do you like best about the product?
Best thing that we experienced was their customer service and their willingness to help us out based on our need.
What do you dislike about the product?
Nothing to dislike but it will be helpful to have some more documentation on services that sumo logic offer.
What problems is the product solving and how is that benefiting you?
Sumo logic is helping us in ingesting our AWS data and even it's SIEM solution is very helpful from security perspective
Initial setup can be challenging but there are lots of resources available for learning
What do you like best about the product?
One central location to find logs, errors, and view custom dashboards. I really like the App Catalog and the pre-made dashboards/saved searches.
What do you dislike about the product?
Finding stuff like scheduled searches isn't intuitive but lots of documenation available.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps solve how we identify problems and monitor our cloud infrastructure.
New, efficient and scalable
What do you like best about the product?
SOC Team I Lead has been managing SOAR since 2018 with incredible feedback and enhancement in Security Managed Services for our customers and our infrastructure, tooo!
What do you dislike about the product?
Really, dunno. I've to think about it. Support is awesome andwith R&D department interactions are extremely fruitful, too. Now we look forward to new brand version.
What problems is the product solving and how is that benefiting you?
SOARtechnology gives our Incident Handling and response team a huge vision over infrastructure
Very efficient tool for real time log processing with ability to fetch data from various sources
What do you like best about the product?
* Ability to fetch data from various sources
* Ability to process and correlate the data
* Ability to search through direct search, regex
* Ability to process and correlate the data
* Ability to search through direct search, regex
What do you dislike about the product?
* Quite complex set-up
* Steep learning curve for engineers and users
* Steep learning curve for engineers and users
What problems is the product solving and how is that benefiting you?
We are analysing all security logs and analysing & detecting for anomalies through logs and reading the configs changes in our dynamic environment
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