Efficient threat detection and seamless deployment improve overall security
What is our primary use case?
We are using CrowdStrike Falcon because it has very low surface impact and minimal consumption of our resources, and we mainly use it for our endpoint protection.
CrowdStrike Falcon helps with endpoint protection by having very low memory utilization and processor usage, so it doesn't impact the computer system performance, and the computer system works very fast compared to all other endpoint protection solutions.
We find it very unique that CrowdStrike Falcon, which we deployed in many countries wherever our offices are, can be installed very quickly, maintained on a single console, single panel of console, and it's really easy to use and deploy. We primarily use it for endpoint protection.
What is most valuable?
The single panel console of CrowdStrike Falcon is very user-friendly, which is what we are looking for. Having multiple administrators between various offices with this single console gives us the ability to see all offices, branch offices, and partners, making it very useful to detect machines, identify machines, and check security risks. Everything in the single console is very useful.
CrowdStrike Falcon has positively impacted our organization in terms of efficiency because it's very lightweight, easy to deploy, easy to manage, and works very efficiently. It quickly detects issues and doesn't have a signature-based system, so it works fast and takes immediate action.
What needs improvement?
I don't think anything is missing in CrowdStrike Falcon, but if they can manage their SOC solution instead of users or the end users or customers doing that, it will be very useful, just as Sophos does.
For how long have I used the solution?
We have been using CrowdStrike Falcon for the past seven years.
What do I think about the stability of the solution?
CrowdStrike Falcon is stable; I have not had any issues with reliability or downtime.
What do I think about the scalability of the solution?
For scalability, CrowdStrike Falcon deserves a perfect score of ten out of ten.
How are customer service and support?
Regarding customer support, our experience has been really positive as they are very quick to assist us.
The customer support deserves a rating of ten out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We were previously using Symantec Endpoint because we were not getting proper quotations, pricing, or support, particularly in India, which is why we wanted to switch.
What was our ROI?
In terms of return on investment, we find that CrowdStrike Falcon has ROI covered because less manpower is required. It's very easy to deploy without many IT admins, saving time, and while I cannot specify the money saved, the time saved is money in terms of manpower. This makes it very useful, quick to run, quick to install, easy to manage, and easy to deploy.
What's my experience with pricing, setup cost, and licensing?
We do not find any price challenges or setup costs with CrowdStrike Falcon; everything is smooth.
Which other solutions did I evaluate?
We evaluated three products, which were Sophos, CrowdStrike Falcon, and Trend Micro, before choosing CrowdStrike Falcon.
What other advice do I have?
In some cases, we have Excel files with VBA code inside, and CrowdStrike Falcon detects that it's a bit risky for us. When people download EXE files that are threats to our organization, it detects them very quickly. It also detects threats under ZIP files and can show us the path from where it came and where it goes, allowing us to easily see where the infection is and where it has spread.
My advice for others looking into using CrowdStrike Falcon is that as an endpoint protection solution, Falcon is always reliable, and I can recommend that this is the product you can deploy and forget all the worries.
We are an end user customer of CrowdStrike Falcon; we are not a partner or reseller, and we are not receiving any gift card or incentive for this review. We are just sharing our experience as an end user and as an IT Manager.
I rate CrowdStrike Falcon 9 out of 10.
Which deployment model are you using for this solution?
On-premises
Provides comprehensive threat protection and seamless integration with third-party tools
What is our primary use case?
I am a customer of CrowdStrike Falcon through a consultant, and our company is headquartered in India, while our consultant is a sister company also located in India.
We use CrowdStrike Falcon internally in our company.
I am using CrowdStrike Falcon for its purpose, which is to save the company from any attacks, viruses, or whatever threats are available.
What is most valuable?
The most useful feature of CrowdStrike Falcon is protection, though it cannot be described in one word.
Protection is the main purpose of CrowdStrike Falcon.
CrowdStrike Falcon has positively impacted my organization by providing good protection, logs, and reports, which I find very good.
What needs improvement?
One area for improvement in CrowdStrike Falcon could be the user interface and reports; it requires some improvements to be easily handled.
For the reporting in CrowdStrike Falcon, I need specific data because in most reports, some of the data is not with that importance for the collector, so the reports need to be more specific for each purpose.
For how long have I used the solution?
I have been working with CrowdStrike Falcon for around three years.
What do I think about the stability of the solution?
Regarding stability and reliability, I find CrowdStrike Falcon to be stable; nothing has happened since we installed it, and there are no bugs or issues from the software.
What do I think about the scalability of the solution?
I can say that CrowdStrike Falcon is sufficient in terms of scalability from my point of view; it is capable of working with our current infrastructure or setup, and I believe it's sufficient.
How are customer service and support?
My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for my issue.
Based on my experience, I would rate the technical support for CrowdStrike Falcon an eight.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before CrowdStrike Falcon, I used an application called Kaspersky, but not for the same purposes.
Which other solutions did I evaluate?
I did not evaluate other options before choosing CrowdStrike Falcon because it was a forced decision from our headquarters, from the mother company.
What other advice do I have?
Currently, I do not remember exactly what version of CrowdStrike Falcon we are using because I'm managing the team, but I can check the right version later.
We are using the latest version of CrowdStrike Falcon.
CrowdStrike Falcon has not helped me predict and prevent potential breaches by itself, but with support from other applications such as Splunk and Windows Defender, it has contributed.
I integrate CrowdStrike Falcon with third-party tools.
I have to integrate CrowdStrike Falcon with other applications to get the most protection, and the integration is smooth and everything works well.
I am using the lightweight agent.
For the system performance, the lightweight agent is fine; it has not affected performance too much, and generally it's acceptable.
I rate CrowdStrike Falcon eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Robust cybersecurity platform with excellent real-time threat detection capabilities
What do you like best about the product?
Advanced threat detection and response: The platform leverages artificial intelligence and machine learning to detect sophisticated threats, including zero-day attacks and fileless malware. Its behavioral analysis is particularly effective against ransomware and advanced persistent threats.
Cloud-native architecture with lightweight agent: Single lightweight agent deployment provides rapid scalability without significant endpoint performance impact. Real-time visibility across the entire environment is exceptional, enabling quick incident response.
Integrated threat intelligence: Access to one of the industry's most comprehensive threat intelligence databases with constant updates on emerging attack campaigns and adversary tactics, techniques, and procedures (TTPs).
What do you dislike about the product?
Premium pricing structure: The platform comes with a high price point that can be prohibitive for small to medium-sized organizations, especially when considering additional modules like Falcon OverWatch or specialized industry packages.
Initial complexity and learning curve: Organizations without prior EDR experience may find the volume of alerts and configuration options overwhelming initially, requiring specialized training and potential consulting services to optimize effectiveness.
Internet connectivity dependency: Being fully cloud-based requires consistent internet connectivity for complete functionality, which can be limiting in air-gapped environments or locations with unreliable network infrastructure.
What problems is the product solving and how is that benefiting you?
Advanced Persistent Threat Detection: Falcon identifies sophisticated, multi-stage attacks that traditional antivirus solutions miss, significantly reducing our mean time to detection (MTTD) from days to minutes. This has prevented several potential data breaches.
Centralized Security Visibility: The unified console provides comprehensive visibility across all endpoints, eliminating security blind spots and reducing the complexity of managing multiple security tools. This has improved our security team's efficiency by 40%.
Automated Threat Response: Real-time automated containment and remediation capabilities have reduced our incident response time dramatically, allowing us to isolate compromised endpoints within seconds rather than hours.
Best EDR Ever
What do you like best about the product?
complete suite for endpoint protection with high detection and response low false positive and give any CISO a peace of mind
What do you dislike about the product?
its cloud and CSPM pretty poor and expensive
What problems is the product solving and how is that benefiting you?
user and endpoint best protection
the best endpoint protection tool
What do you like best about the product?
I like the Best about CrowdStrike Falcon is its protection on the endpoints where it is a security tool which is used to detect and stop the malwares, ransomware and threats on the devices and the best is fast to deploy and scale
What do you dislike about the product?
I'm not satisfied with the pricing compared to some other alternatives which is little bit high and it is having the limited mobile support
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon is mainly helping in providing the protection to the endpoints like protecting as a antivirus to the system and also protecting from malware, ransomware and threats and also provides the proactive detections, fast response and complete visibility across our environment. we can't prove our usage through companies profile it it very confidential to share the use case of crowdstrike falcon we are in builted this software in some PC's to scan and validate multiple folders.
CrowdStrike Falcon: Elite Endpoint Protection with Enterprise-Grade Intelligence
What do you like best about the product?
1 Lightweight agent with near-zero performance impact
2 Fast deployment via cloud-native architecture
3 AI-powered, real-time detection and XDR capabilities
4 Unified platform—one agent, multiple modules
5 Excellent visibility, custom reporting, and threat intel
What do you dislike about the product?
1 False Positives & Detection Gaps
2 Some features need additional licenses
3 Managed Services Shortcomings
4 Limited Native Features
What problems is the product solving and how is that benefiting you?
1 Advanced Threats (Ransomware, Zero-Day, Fileless Attacks
2 Lack of Visibility Across Endpoints
3 Slow Incident Response & Remediation
4 Complex, Resource-Heavy Security Tools
5 Disparate Security Tools & Gaps in Coverage
Set it and forget it protection
What do you like best about the product?
It seems to run in the background and does its job without being intrusive to the end user.
What do you dislike about the product?
As with any saas, if a patch or service goes down or affects something, it can affect a whole business rather than one team or computer.
What problems is the product solving and how is that benefiting you?
Crowdstrike helps keep us protected from malware and other malicious attacks.
CrowdStrike Falcon Review
What do you like best about the product?
Antivirus without signature dependency, optimized for minimal resource usage
What do you dislike about the product?
Configuration is complex, and the dashboard lacks user-friendliness
What problems is the product solving and how is that benefiting you?
It identifies and blocks sophisticated threats such as ransomware, zero-day exploits, and fileless attacks in real-time using AI and behavioral analysis.
CrowdStrike
What do you like best about the product?
AI & ML faster way to detect threads and Block threads
What do you dislike about the product?
little more expensive compared to compotators.
What problems is the product solving and how is that benefiting you?
Faster way to detect advance threads and zero-day threads.
Seamless management and installation elevate cybersecurity architecture
What is our primary use case?
I am using CrowdStrike Falcon for laptop, desktop, our server, and VM, including Linux, Windows server, and Linux server.
What is most valuable?
The most beneficial features of CrowdStrike Falcon are that it is easy to install, easy to manage, lightweight, and it can stop breaches.
The impact of CrowdStrike Falcon lightweight agents on system performance and visibility is good, with only one agent required.
Speaking about the utilization of Falcon threat graph for threat hunting, it helps my security team to predict and prevent potential breaches.
Considering that CrowdStrike Falcon is a cloud-native architecture, the elimination of on-premises infrastructure makes cybersecurity maintenance cost and complexity minimal, because we only need to install it and then monitor from the dashboard.
What needs improvement?
In Indonesia for SMB companies, the price is higher than other solutions.
For SMB organizations, the price may be higher than others, which means they have to think twice about it, but for enterprise companies, the cost is not a concern.
I have been using it for about six years and do not have any problems. The pricing is the only issue.
For how long have I used the solution?
I have been using CrowdStrike Falcon since 2019, before the pandemic.
What was my experience with deployment of the solution?
In terms of deployment of CrowdStrike Falcon, it is quite easy and there are no challenges with deployment.
What do I think about the stability of the solution?
As for stability, I would rate it around eight because last year they faced some downtime with around eight thousand computers, but it will improve.
What do I think about the scalability of the solution?
For scalability, I would rate it a nine because they can scale efficiently with many users.
How are customer service and support?
Technical support from CrowdStrike Falcon is good because usually in Indonesia we have a partner, and if the partner cannot address the issue, we discuss with CrowdStrike directly.
I would rate technical support a nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I used McAfee before CrowdStrike Falcon for the same use case. I switched to CrowdStrike Falcon because McAfee did not have machine learning or AI capabilities at that time.
What was our ROI?
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
I am not sure about the exact percentage of money it saves, as I have to calculate the risks, but we are satisfied because CrowdStrike Falcon has stopped breaches and prevented hackers.
Which other solutions did I evaluate?
I used McAfee before CrowdStrike Falcon for the same use case. I switched to CrowdStrike Falcon because McAfee did not have machine learning or AI capabilities at that time.
What other advice do I have?
My rating for CrowdStrike Falcon would be eight points because there are many antivirus competitors. For those who want to use CrowdStrike Falcon, they should be mindful of the higher price compared to others.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
