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Reviews from AWS customer

10 AWS reviews

External reviews

374 reviews
from and

External reviews are not included in the AWS star rating for the product.


    AMAR M.

CrowdStrike Falcon - Best Endpoint Protection

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
The best thing about CrowdStrike Falcon Endpoint Protection is its multiple features which is 100% securefighting against cyberthreat. CrowdStrike Falcon Endpoint Protection is easy to use, easy to implement and easy to integrate. The customer support team is quite active if there is any issue. The frequency of use of CrowdStrike Falcon Endpoint protection is very less. Its the best Endpoint Protection in the market.
What do you dislike about the product?
The thing which i dislike in CrowdSrike Falcon Endpoint Protection. Sometimes its slow down the systems. Other than this there is nothing to dislike in CrowdStrile Falcon Endpoint Protection.
What problems is the product solving and how is that benefiting you?
Before CrowdStrike Falcon protection our organization were using different Endpoint Protectin. Which failed to protect our network and system. After using CrowdSrike Falcon Endpoint Protection. We never faced any cyberthreat.


    Imran R.

A wise use of modern tech towards security

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
AI integrations and cloud native architecture support. Easy to use and implement with a wise range of support options that can be used anytime.
What do you dislike about the product?
Complexity when trying to access advance features and limited logging capabilities.
What problems is the product solving and how is that benefiting you?
The main concern for usage is to facilitate threat detection and the AI based threat detection model makes it ideal along with the comprehensive view of findings making it easier to understand. Especially the real time threat intel and response makes it one of the best for the use case.


    Atanu M.

Probably the most effective and real time Endpoint Protection Platform

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Its instant and real time nature of detection and execution is mind blowing. Also it is really easy to use, which gives us more time to focus on other business critical things. The overall functionality , that is the list of features offered and its performace as well are both consistent of its quality and hence offers a peace of mind to us.
What do you dislike about the product?
For some newer apps the level of integration isnt as friendly and smooth as it should be . Also Linux support can be improved.
What problems is the product solving and how is that benefiting you?
Any suspicious activities or process is detected immediately and terminated. For example, i tried to download an installation file of an application . Crowdstrike immediately alerted about it and even closed the browser session to ensure the activity is not proceeded.


    Paul Jacobs

Works with Office 365 and helps to manage threats

  • June 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

The tool helps to increase security because the threats we face keep changing, so we need better protection. In the past, we've faced some attacks on our network, and while we managed to deal with them, we realized we needed even stronger protection. That's why we decided to implement CrowdStrike Identity Protection.

What is most valuable?

The main feature we rely on is the product's intelligence. We appreciate the advice from the team during implementation. One of the main reasons we chose this product is its compatibility with Office 365.

What needs improvement?

Improvement is always possible. It's challenging to gauge how much future mitigation is provided, especially since we've only been using the product for about one and a half years. Every product faces this challenge because nothing is ever completely foolproof. So, besides relying on technology, we also focus on increasing our staff's awareness of security issues. Feedback from my colleagues suggests that the reporting and dashboarding of incidents could be improved.

For how long have I used the solution?

I have been working with the product for one and a half years.

What do I think about the stability of the solution?

I rate the tool's stability an eight out of ten.

What do I think about the scalability of the solution?

Scalability isn't a problem for us. Many big multinational companies use CrowdStrike Identity Protection, so it's designed to handle environments like ours without any issues. My company has 500 users.

How was the initial setup?

The tool's deployment is easy. Thanks to the installation scripting we utilized, the technical rollout took about two weeks. Then, there was some additional time, around two to four weeks, for customization and configuration. After that, the systems were up and running. So, all in all, it took about three months to have our mitigation strategies in place. We have one engineer for maintenance.

What other advice do I have?

I rate the overall product an eight out of ten. I would recommend it to others. However, it's crucial to understand areas where the product might not provide coverage and how to mitigate those gaps. For example, it covers endpoints, networks, and Office 365 environments, but are there other areas in the attack surface that it doesn't address well? It's essential to be aware of any potential gaps upfront.

The solution helps in preventing incidents. However, it's challenging to quantify the exact impact because we don't know what would have happened without it. It's similar to having insurance for your house.


    Computer & Network Security

CrowdStrike EDR

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
Easy to deploy
Easy to manage
Less resources
One platform more services
Best in the market
Well updated and upgraded
Great support
What do you dislike about the product?
High on price
Needs internet most of the time
Some OS does not support to the CrowdStrike
What problems is the product solving and how is that benefiting you?
This provides protection to whole enterprise network under on simple cloud console. its fast, and very reliable antivirus engine to scan and identify the thearts. Also, this has machine learning features which can be very useful for Zero day attacks as well.


    Aakash K.

BEST XDR PLATFORM FOR ENDPOINT PROTECTION WITH BEST INCLASS FEATURE OFFERINGS

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
CrowdStrike Falcon Endpoint Protection is the best in class product with the ease of use and implementation. The XDR detections which are detected on the endpoints provides you a visibility of all minor to major adversaries on the endpoints. We use this product in our day to day activities where our SOC team monitors and integrate the same with other solutions for better visibility from the network. The customer support is really fast and accurate.
What do you dislike about the product?
When it comes to integration with other tools sometimes the prerequiste to integrate is a bit length process which needs to be changed and sometimes we get a lot of false positives.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon Endpoint Protection helps us to stop threats quickly and also provide a lot of important information about each and every detection.
Compliance benefits are also a part of this solution which is benefiting us a lot. The generated reports also helps us to evaulate the threats in weekly manner.


    reviewer2385126

Proactively blocks threats, provides insights, and integrates seamlessly

  • May 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use CrowdStrike Falcon for intrusion prevention management.

How has it helped my organization?

CrowdStrike Falcon proactively blocks threats and provides us with insights.

CrowdStrike Falcon integration is seamless.

What is most valuable?

The endpoint and server management are the most valuable features of CrowdStrike Falcon.

What needs improvement?

CrowdStrike Falcon's GUI requires improvement for user-friendliness. The console's available options are unclear, making it difficult to understand and extract details. Additionally, correlating information within the console and reports proves challenging.

For how long have I used the solution?

I have been using CrowdStrike Falcon for two years.

What do I think about the stability of the solution?

CrowdStrike Falcon had some initial stability issues in our environment, likely due to its new integration. However, it appears to have matured and is now functioning reliably.

What do I think about the scalability of the solution?

Being cloud-based, CrowdStrike Falcon offers easy scalability. Adding licenses through procurement increases resources without the need for additional hardware, making scaling straightforward.

How are customer service and support?

While the technical support meets all response time commitments outlined in our Service Level Agreement, some users believe they should strive for a higher standard – a Security Level Target. This means responding to security incidents immediately, not just within SLA windows. Security tools are crucial for our environment's protection, and their use shouldn't be limited by SLA constraints.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

After using Symantec, Trend Micro, McAfee, and VMware Carbon Black, we migrated to CrowdStrike Falcon due to a lack of support from the previous vendors and their shortcomings in comprehensive threat detection.

What other advice do I have?

I would rate CrowdStrike Falcon eight out of ten.

The maintenance required is reasonable.

We have 6,000 endpoints in our environment.

CrowdStrike Falcon shines with its user-friendliness, providing clear insights into the endpoint environment. Proactive features are a major plus, offering actionable items and valuable attack path simulations that empower better decision-making.


    reviewer2399508

The agents are deployed on every workstation, so policy changes can be enforced on all of them

  • May 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Falcon to check the login attempts of the users. We can see who has logged in and when. We can see which workstation is assigned to each user. CrowdStrike helps us enforce policies, such as USB policies and users recycling passwords.

How has it helped my organization?

CrowdStrike is deployed on every workstation, so policy changes can be enforced on all of them. It lowers the manual work on each of the workstations. It has helped us manage device usage in our environment.

What is most valuable?

I like CrowdStrike's policies. The integration is easy to do. I can remember once when Falcon prevented a security breach occurred because someone clicked on a phishing link, and their credential was compromised. We used threat tracking to isolate the device from networks.

For how long have I used the solution?

I have used Falcon for two years.

What do I think about the stability of the solution?

I rate Falcon nine out of 10 for stability.

What do I think about the scalability of the solution?

I rate Falcon eight out of 10 for scalability.

What other advice do I have?

I rate CrowdStrike Falcon nine out of 10.



    George G.

EXCELLENT PRODUCT

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use - Great prioritization of risk.
What do you dislike about the product?
No complaints, from install to current day - great support
What problems is the product solving and how is that benefiting you?
provided state of the art security for our endpoints


    Zuhair Hasan

Integrates well and identifies and responds to threats much faster

  • May 02, 2024
  • Review provided by PeerSpot

What is our primary use case?

Due to compliance requirements, our organization utilizes CrowdStrike Falcon as our Endpoint Detection and Response solution. This decision was particularly driven by the need to address a surge of ransomware attacks within our environment, experiencing between ten and 15 incidents at the time. The implementation of an EDR solution became crucial for effectively responding to these threats.

Our existing system lacked real-time monitoring and visibility, causing detection delays of even several minutes. CrowdStrike addressed this by offering near-instantaneous detection across the entire system. Furthermore, it allows for manual or automated response actions, significantly improving our overall incident response speed.

How has it helped my organization?

Integrating CrowdStrike Falcon with other solutions such as our SIEM was easy.

What is most valuable?

The key aspect of CrowdStrike Falcon is its behavioral detection approach. Unlike traditional signature-based platforms that rely on pre-defined patterns, Falcon analyzes an application's behavior to identify and respond to threats much faster. This makes it lightweight and minimizes impact on system performance. The sandbox feature is also valuable, while it incurs an additional cost, it can be valuable for deeper investigation.

What needs improvement?

The UI is not efficient. We are required to dig down to get more information, jumping from screen to screen.

For how long have I used the solution?

I have been using CrowdStrike Falcon for three and a half years.

What do I think about the stability of the solution?

CrowdStrike Falcon generally ran smoothly with minimal lag.

What do I think about the scalability of the solution?

CrowdStrike Falcon meets our scaling needs. To increase usage we simply add more agents.

How are customer service and support?

Frustrated by CrowdStrike's slow and inconsistent technical support, we ended up having more success researching and resolving the issue ourselves.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

It is the 1st EDR we selected, after testing different solutions.

How was the initial setup?

Leveraging the cloud platform, the initial deployment was straightforward. We simply needed to activate and deploy the agents. While configuration for a seasoned professional only took one to two hours, the entire deployment process typically takes a couple of days.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon can be more expensive than some competitors, and its base price doesn't cover every feature. For instance, adding sandboxing for advanced malware analysis incurs an extra cost.

Which other solutions did I evaluate?

We evaluated CrowdStrike and SentinelOne. However, since we bought the CrowdStrike, we did not move forward with SentinelOne.

CrowdStrike stands out for its superior threat detection speed, lightweight agents that don't impact system performance, and its helpful recommendations for responding to threats. This combination allows us to swiftly stop even unknown threats in their tracks.

What other advice do I have?

I would rate CrowdStrike Falcon eight out of ten.

Two engineers max are required for maintenance.

We have 5,000 CrowdStrike Falcon users within our organization.

CrowdStrike Falcon utilizes a behavioral approach to security, proactively identifying threats based on their actions rather than relying on pre-defined signatures. This allows for faster response times compared to traditional signature-based systems.