We are a telco company hosting internal applications on the OpenShift platform. It's for general IT workloads, such as backend systems for billing. We are also using it for containerization projects.

With an open-source solution, there is no vendor lock-in at the OS layer, so it's more flexible. I am happy with the value Red Hat delivers, so we don't see a reason to change that.

I like open source and prefer it over some closed proprietary software. In my early days, I was involved in the open-source community of the Red Hat Directory Server, communicating with developers to ensure password policies were implemented and asking questions. It showed me the power of open source.

While the built-in security features are excellent, we don't use all of them. It has many available capabilities, but it's not always up to the infrastructure people to decide what to use for security. 

I'm happy with the value Red Hat Enterprise Linux delivers, but there's always room to improve. 

I have been using Red Hat Enterprise Linux for almost twenty years.

I've never heard of any issues with Red Hat Enterprise Linux's performance on business-critical workloads. If there is a problem, it's mostly on the application layer, not the operating system.

Red Hat Enterprise Linux has native containerization, so it can scale. It uses open-source technology and has Kubernetes underneath, which gives you the scaling you need. .

I rate Red Hat support seven out of 10.

Neutral

We have been a Red Hat customer for over a year, and we are happy with the value it delivers.

I don't know the exact pricing. Red Hat's subscription model is cost-effective because you pay as you go, which is better than paying upfront high license costs. 

I rate Red Hat Enterprise Linux eight out of 10. If you plan to implement Red Hat Enterprise Linux, make sure you get a vendor who can deliver and support it correctly. 

We use the solution internally for developing our software, including running databases and banking applications. These are the kinds of services we provide to customers, as well as our own internal software products.

The solution has helped enormously in terms of development and infrastructure. It enables us to centralize development and improve productivity significantly by providing a stable platform with documentation and best practices for deploying robust solutions.

One of the most valuable features is the ease of consumption and the extensive community-driven resources. The documentation is extensive, allowing users to get started without difficulty. 

Additionally, the support and stability provided by Red Hat Enterprise Linux contribute significantly to its value.

The solution requires a lot of prerequisites and understanding of the Red Hat ecosystem before one can get started. This complexity could be improved. 

More comprehensive support for OpenShift integrations and a less customized, Red Hat-specific setup process would be beneficial.

We have been using the solution for more than ten years.

The solution has been stable. We partner closely with Red Hat, and the operating system has been reliable for a long time.

I am not directly involved with scaling aspects, so I can't provide specific insights on this.

We have been very happy with customer service and support. Red Hat offers prompt support with a good turnaround time, effectively addressing any issues.

Positive

The pricing is competitive. It is not cheap. That said, it provides value considering what it offers.

I would suggest that anyone starting to develop should consider starting with a community-based version, however, for production workloads, it is important to have the support model from Red Hat as it provides stability and quick issue resolution.

We use the solution primarily for simulation and CAD solutions. It serves as the main use for our operating systems.

The openness of the operating system makes auditing a lot easier, plus the tools for auditing make that a lot easier to maintain. 

Automation makes compliance a lot easier. 

The knowledge gained from using the system completely makes troubleshooting easier and increases the knowledge pool in the company.

The extendibility of the solution and its openness, along with its integration with all of our other open-source projects, are highly valuable. 

We appreciate that it is one of the few enterprise-enabled Linux operating systems we can use. 

It is very extensible, which aids as our needs change.

We have encountered compatibility issues with certain hypervisors, mainly with Red Hat Enterprise Linux six hosts on the newer versions of FoxMox.

I have been using Red Hat Enterprise Linux for over ten years.

The solution has performed really well for our business-critical applications and is very stable. I have no issues.

The solution is very extensible, adapting perfectly as our needs change.

Customer support is very helpful and insightful. I would rate it very well, approximately an eight on a scale of one to ten.

Positive

The biggest return on investment is the knowledge gained by using the system. The access we have to the operating system increases user involvement and facilitates troubleshooting, thus expanding the company's knowledge pool.

The pricing and licensing are reasonable.

For non-business critical applications, a third-party Linux OS may suffice, however, for something running 24/7, it is advisable to go for stability and enterprise support.

We use Red Hat Enterprise Linux (RHEL) to run applications and databases related to the European Parliament's business. For example, we use SAP for financial operations. It's not my domain, but I know the leadership plans to implement AI workloads. We translate every document into 27 languages manually, but we plan to use AI and machine language translation. 

Using a Red Hat Enterprise Linux Cluster in the SAP environments gives us high availability and disaster recovery, so our data is safe. I think it's a geo-cluster for the whole SAP environment. Whenever something happens, it almost automatically shifts to the other.

The support for OpenShift and CoreOS is valuable, as we frequently use support services and rely heavily on Red Hat support for assistance.

When we started using Red Hat Enterprise Linux, it was a struggle to install CoreOS because we were used to using a Satellite server with Red Hat. The people in charge of setting up OpenShift and installing Red Hat Enterprise Linux on the nodes had a hard time. I don't know why, but I think it was because the OpenShift cluster included VMs and bare metal machines.

I joined the European Parliament in 2012, and we have been using Red Hat Enterprise Linux for 12 years. 

We do not have any issues with its performance. The system functions well.

Scaling the operating system is transparent. We work with VMware, so whenever there is a need for more RAM and memory, the process is seamless to the customer.

I rate Red Hat support eight out of 10. Customer service and support are excellent. Support is available depending on the priority and the support package. I am happy with the service. However, navigating through documentation can be challenging.

Positive

We started with Mini Solaris and gradually migrated to Red Hat Enterprise Linux.

Initially, setting up OpenShift and the installation was somewhat complicated, especially when dealing with bare metal machines.

As a nonprofit business, we do not focus on return on investment in monetary terms. However, a big community makes it easy to gather opinions and help from outside sources, which is a return on investment.

We compared Red Hat Enterprise Linux and SUSE. While SUSE is generally the preferred Linux distro for SAP, we chose Red Hat Enterprise Linux because we had more in-house knowledge of the platform and better support. 

I rate Red Hat Enterprise Linux eight out of 10. I used to be an AIX system admin, and I still prefer that operating system. I would recommend considering Red Hat's benefits, such as support. I used to work in IBM support, and Red Hat has a significant advantage in this realm. Also, many corporations merge firms and combine workforces, and RHEL can adapt to these changes. 

We run IT and telco workloads and applications on Red Hat Enterprise Linux (RHEL).

Red Hat Enterprise Linux helped us centralize development. We use a complete ecosystem of Red Hat for end-to-end development, deployment, and operations. 

Centralizing development is achieved as we have clearly defined platforms to host applications, like OpenShift. 

Additionally, the ACS on top of containers scans to ensure they are compliant, reducing vulnerabilities within our software.

Red Hat Enterprise Linux provides a standardized environment with Kubernetes and good support behind it. The end-to-end delivery for developing, testing, and deploying containers in the same ecosystem is a very valuable feature. 

The built-in security features are fine, we don't receive complaints about them.

One area for improvement is dealing with specifics developed by Red Hat Enterprise Linux that are now end of life. We have to remediate these changes, which is a disadvantage. 

Additionally, better comparisons between different stack providers in pricing and functionalities could help, especially since public clouds often appear less expensive during planning but are more costly in practice.

I have used Red Hat Enterprise Linux personally since joining my company ten years ago. Within the company, it has been used for more than 20 years.

Red Hat Enterprise Linux performs quite well for business-critical applications. Although we have some outages, it's not unusual, and I cannot blame RHEL entirely for it.

Scaling Red Hat Enterprise Linux OS is smooth and without complaints. We are planning to widen its use by moving from OpenStack to bare metal according to Red Hat's roadmap.

The customer service rating varies at around an eight or nine out of ten.

Positive

They conducted tests with Ubuntu. That said, it was less expensive and not as stable or developed as Red Hat Enterprise Linux.

There is a return on investment since we can host our applications on top of Red Hat Enterprise Linux.

Red Hat Enterprise Linux is quite expensive, yet the technical support, available roadmaps, and services justify the cost. We receive value for the price we pay, including technical support, which enables business continuity and compliance.

We evaluated Ubuntu, but it was less stable.

I would advise trying it out to see for yourself. Red Hat provides great technical support. That said, the pricing may need careful evaluation, especially when comparing with public cloud offerings.

I would rate Red Hat Enterprise Linux a nine out of ten.

Our containerized workloads utilize Docker and Kubernetes and run on Red Hat Enterprise Linux to support Final Shell operations.

Red Hat Enterprise Linux helps to partially centralize our development.

The primary advantage of using Red Hat Enterprise Linux for containerized workloads is the robust support it offers in case of any issues.

Red Hat Enterprise Linux has worked well for our business critical applications.

The built-in security features are great.

One of the most significant advantages is having Red Hat behind us. If we encounter problems, we can always call them for assistance, so we are not alone with our problems.

Red Hat Enterprise Linux helps reduce our TCO.

The support from Red Hat is valuable. Having Red Hat behind us provides reassurance, and they deny unauthorized applications the ability to perform actions they shouldn't.

Red Hat Enterprise Linux's SELinux can be challenging to manage and troubleshoot, often causing frustration. While we've resolved these issues, improvements to SELinux would be greatly appreciated. Though not yet explored, Red Hat Insights could potentially aid in resolving broader Linux problems.

I have been using the Red Hat Enterprise Linux for about ten years.

We have yet to encounter problems related to Red Hat.

We install a new server if needed, and it works seamlessly.

Red Hat provides proactive support, including monthly check-ins and arranging calls to address any issues that may arise.

Positive

We do not have any other realistic options besides Red Hat.

The greatest return on investment lies in the platform's user-friendliness. Red Hat seamlessly manages all aspects of versioning and security, eliminating the need for my intervention.

I would rate Red Hat Enterprise Linux nine out of ten.

If your budget allows, I recommend testing Red Hat Enterprise Linux. It's quite easy to install, with Red Hat providing a comprehensive setup that eliminates configuration concerns.

We currently use Red Hat Enterprise Linux to support various applications, including web servers and databases. Its functionality spans numerous operational aspects, encompassing a wide range of tasks with the exception of AI applications.

Red Hat Enterprise Linux has simplified patch management and centralized operations, eliminating the need for multiple distributions across various functions.

It performs well for our business-critical applications. It is a significant improvement over the various unsupported distributions used previously, providing reliable support and standardized update procedures across all deployments.

The built-in security features work well.

Red Hat Enterprise Linux helps reduce risk in our environment by simplifying management, which is critical for maintaining stability and security.

Red Hat Enterprise Linux enhances business continuity and compliance efforts by providing a unified platform for various tasks, simplifying operations and reducing the complexity of managing multiple open-source solutions.

Red Hat Enterprise Linux helps reduce our total cost of ownership through simplified management and comprehensive support resources, ensuring assistance if any issues arise.

We chose Red Hat Enterprise Linux for its broad distribution, enterprise-level support, and robust stability. These factors are particularly crucial for our work in government-related IT, where stability and security are paramount.

I would like Red Hat to focus on continuous improvement.

I have been using Red Hat Enterprise Linux for a year at this point. Although my experience with Linux is extensive, I am relatively new to the Red Hat Enterprise Linux world.

Red Hat Enterprise Linux is stable.

Scaling is mostly about increasing the resources for specific virtual machines, and it hasn't been a problem.

I have not personally used customer service, but it's reassuring to know that support is available if needed. I often try to resolve issues myself to learn new things.

Positive

The return on investment lies in the time saved due to simplified management, allowing me to focus on more important tasks rather than maintenance.

I would rate Red Hat Enterprise Linux nine out of ten.

While not currently using Red Hat Enterprise Linux for containerization, we have a Podman test machine that we use for our clients. We do plan to utilize it in the future.

Red Hat is an excellent choice due to its strong backing and foundation in open source. They have a comprehensive product stack, including not just Enterprise Linux, but also Ansible, OpenShift, and many other offerings. Red Hat also boasts extensive partner integrations with various manufacturers and developers through licensing agreements.

We primarily use Red Hat Enterprise Linux for auxiliary workloads in our larger clusters, such as logging and automation.

Red Hat Enterprise Linux was chosen for its centralized management tools, such as Satellite, which, despite occasional issues, simplifies numerous tasks with a streamlined, efficient approach.

Red Hat Enterprise Linux helps centralize our workloads.

Red Hat Enterprise Linux performs well for all our business-critical applications.

The built-in security features enhance some of our existing functionalities.

We conducted a purple team test and achieved a passing score with only minor issues identified. The robust security features inherent in Red Hat Enterprise Linux, such as its built-in tools, significantly mitigate our risk of cyber attacks by enhancing our overall security posture.

The documentation is excellent. It allows me to upload documents, inquire about specific details, and receive prompt answers, which is incredibly beneficial.

One area for improvement is the Subscription Manager, which is sometimes an inconvenience, especially when it doesn't work well with Satellite. Also, we experience issues with package management since different Red Hat packages may not be automatically obvious regarding their repositories.

I have been using Red Hat Enterprise Linux for almost seven years.

We appreciate the scalability of Red Hat Enterprise Linux due to its simplicity. Although some automation is necessary, tools like Ansible can streamline deployment to a few clicks, depending on the environment. However, deploying on VMware occasionally introduces additional complexity.

The customer service and support are brilliant compared to other vendors.

Positive

I primarily use Red Hat Enterprise Linux at work and Debian at home. Red Hat Enterprise Linux is preferred at work due to its extensive documentation and robust support.

Time saved on troubleshooting issues and readily available support are the main returns on investment from using Red Hat Enterprise Linux.

I would rate Red Hat Enterprise Linux a nine out of ten, however, its cost remains a significant barrier. Although I don't personally handle the expenses, the price is frequently discussed, especially when dealing with cloud vendors. Due to this cost, we often avoid using Red Hat Enterprise Linux in our cloud environments despite its strengths. It would be ideal to utilize it consistently across all platforms, but the financial implications make it impractical for our cloud clusters.

While we utilize Red Hat Enterprise Linux for some containerizations, most employ alternative solutions.

I am interested in using AI with Red Hat Enterprise Linux, but we are not currently utilizing it.

When considering a third-party Linux OS as an alternative to Red Hat Enterprise Linux, the decision depends on the intended use. While other operating systems might be suitable for testing purposes, Red Hat Enterprise Linux is generally preferred for its reliability and comprehensive support, which is crucial when encountering critical issues. However, if immediate support is not a primary concern, alternative options can offer a cost-effective solution.

Red Hat Enterprise Linux is a versatile operating system for many workloads, including databases, web applications, and infrastructure. It is a reliable and adaptable platform suitable for various computing needs.

When I started my current job 14 years ago, we used many different Linux distributions, which created management challenges. However, when we began deploying a hardened version of Linux, Red Hat Enterprise Linux was the best option due to its robust support, familiarity with our team, and overall suitability for our needs, making it an easy choice.

Red Hat Enterprise Linux has performed well for our business critical applications.

It offers robust built-in security features that surpass those found in Windows. Its highly customizable environment allows for easy system hardening, eliminating the need for additional purchases as all necessary security components are integrated within the operating system. 

Red Hat Enterprise Linux enhances security and reduces risk. In a mixed environment with Windows, securing Windows systems is significantly more challenging and achieving a truly secure state is nearly impossible, whereas Red Hat Enterprise Linux offers robust security features that mitigate these concerns.

It contributes to risk reduction through its strong security features. With a mixed environment of Linux and Windows, making Windows secure is challenging, whereas RHEL does not have such issues. Furthermore, automation with RHEL reduces manual labor, allowing us to automate almost everything, which saves work.

The portfolio helps reduce our total cost of ownership by significantly decreasing employee work hours. Automation through ready-made images eliminates manual labor, allowing us to automate almost everything and ensure consistent accuracy, ultimately saving time and resources.

Red Hat Enterprise Linux's built-in security features are very good. Compared to other systems like Windows, it's on another level. With SE Linux and the customizable nature of Linux, creating a tightly-hardened environment is easy. Additionally, the knowledge bases and white papers provided by Red Hat support are very helpful.

While there are no specific features I would like added to the next version, there is always room for improvement.

The licensing cost of Red Hat Enterprise Linux is high and could be improved.

I have been using Red Hat Enterprise Linux since 1998.

Red Hat Enterprise Linux performs admirably, earning a nine-point five out of 10. While minor issues exist, they are not significant enough to substantially detract from its effectiveness.

The Red Hat support works well, though I haven't used it extensively. I appreciate the knowledge bases and articles provided by them. Consultancy services have been used, but not much of the support services itself.

Positive

At my current job, we started with a lot of different distros. Managing them was chaotic. When we began using hardened versions of Linux, Red Hat was selected because it was the best option for us. We have a support system in place and Red Hat Enterprise Linux is familiar to our team, making it the easy pick.

Red Hat Enterprise Linux licensing is expensive.

I would rate Red Hat Enterprise Linux nine out of ten.

We will soon be using Red Hat Enterprise Linux for containerization projects.

For servers, Red Hat Enterprise Linux is the recommended choice due to its robust features, including comprehensive updates, ease of management, and excellent compatibility with tools like Ansible. While other distributions may be suitable for workstations, Red Hat Enterprise Linux excels in server environments with its stability and long-term support.

I am utilizing Red Hat Enterprise Linux for automated workloads.

Having prior experience with Ansible and its automation capabilities, I sought a centralized platform with a graphical interface. Red Hat Ansible Automation Platform seemed like the ideal solution, especially since I was already familiar with Red Hat Enterprise Linux. This familiarity made it a natural progression to explore containerization within the RHEL environment.

Red Hat Enterprise Linux helps to centralize development.

Choosing Red Hat Enterprise Linux for our container environment provides a more secure and reliable platform for our applications.

I appreciate the robust security features in Red Hat Enterprise Linux, such as including security benchmarks like CIS security hardenings. These benchmarks offer a significant improvement over previous Red Hat Enterprise Linux versions and provide numerous valuable security enhancements.

The most crucial factor is arguably the availability of fast, reliable, and effective support, as this prevents isolation when managing Linux systems and significantly mitigates risk.

Open integration is beneficial because it enables the use of various benchmarks to strengthen Red Hat Enterprise Linux.

Integrating Ansible Automation offers benefits, while Red Hat Enterprise Linux provides robust security features, including benchmarks for security hardening.

I would like a more straightforward process for extending file systems without the need to write all the names of logical volumes, to simplify administration and automation.

I have been using Red Hat Enterprise Linux for about ten years.

Early versions of Red Hat Enterprise Linux had several issues, but up from RHEL 7 I have found it very stable.

The support is accessible and responsive. I have engaged with them almost every day for two weeks and opened many cases, receiving assistance with my challenges and issues.

Positive

The Red Hat Enterprise Linux subscriptions are quite expensive.

Red Hat Enterprise Linux is considered an industry standard.

I would rate Red Hat Enterprise Linux nine out of ten.

I recommend considering Red Hat Enterprise Linux if the budget allows, as it is widely used in the industry and offers superior software support.