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Automates secure file transfers and workflows while centralizing administration and integrating with multiple systems
What is our primary use case?
What is most valuable?
GoAnywhere MFT agent is useful for automating tasks on remote servers without exposing them publicly. This is the main agent use I am utilizing in GoAnywhere MFT.
Secure Forms features in GoAnywhere MFT allow safe data collection directly from users with automatic routing and encryption. This is the Secure Forms feature I am currently using in my project.
GoFast noticeably improves transfer speed for large files in GoAnywhere MFT by accelerating file transfers in distributed environments.
GoAnywhere MFT supports connectors for multiple systems, including SAP, database, cloud storage, and REST APIs. I am specifically using the SAP integration through SAP connectors and APIs.
What needs improvement?
When I started using GoAnywhere MFT, I experienced complexities for projects that required experience to create them. The error logs can be hard to understand at first sight. However, with continued use of this product, I became more familiar and comfortable with it.
I believe GoAnywhere MFT could be more stable and enterprise-friendly overall. It is a strong and reliable solution for secure file transfers and workflow automation, offering excellent security features and dependable performance. The main areas of improvement are the user interface and debugging simplicity.
For how long have I used the solution?
What do I think about the scalability of the solution?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
GoAnywhere MFT: Reliable, Secure, and Effortlessly Automated File Transfers
Secure File Sharing Made Effortless
Automated student data transfers have improved efficiency but pricing and user limitations require attention
What is our primary use case?
I am an IT department head in my college, and I use GoAnywhere MFT to send student marksheets and records to Anna University. When students are placed at top companies, those companies request a verification process, and we send our student data via GoAnywhere MFT during this time. GoAnywhere MFT is used to automate student records to the universities. Whenever a new file or new student data is inserted, it automatically checks and sends it to the university and reports back to me. If I want to send student data to any top companies, I do this manually, and this represents most of the use cases in our college.
I use GoAnywhere MFT to send files most of the time, and I consider those connectors. Whenever we want to connect our student data with cloud services without writing code, we integrate it at that time. This is actually a good feature and a wonderful feature. We are currently maintaining our data on a database only, but if I want to move into the cloud, we will use these connectors very easily. This is the greatest benefit.
Student data is very crucial to both the college and students, so if the file format is right, the encrypted PDF is connected to SFTP and uploads safely. It also generates a receipt and emails it back to me, so in this way the data is encrypted and sent, making it very secure.
I use that automation, and in our college, we have the My Camu app. If any student currently enters or edits his data and uploads it to that app, it will be saved into my folder, and I will check it through GoAnywhere MFT. If any new file or folder arrives, it encrypts it and sends it to the universities and reviews me about the status of the file, whether it is sent or received, or what the university said about it. This is the automation that I use here.
What is most valuable?
The automation is my favorite feature. If I declare it once, I do not want to do it or repeat it manually. If I want to fix it, it will automatically check if there are any new files currently entering. If any new file is entered, it automatically sends, encrypts, and sends it to the destinations and automatically notifies me back. This is the greatest feature I like. Whenever a student has uploaded his or her data on our website, it is automatically sent to the universities, and no manual work is needed anymore, so I appreciate this as the best feature in GoAnywhere MFT.
What needs improvement?
I struggled initially while setting the automation process, and at that time I needed customer support. There is live chat available, and phone support is also available. We can also email them, so through live chat I asked my questions and they cleared them, providing good technical support.
The pricing is somewhat high, and if they reduce their pricing, then more colleges can use it. This is the major concern, as this is one significant problem. They provide the first five users free, but beyond that, they do not offer free access for certain modules. If they increase that, then users will use it more, and they will begin to wish to use it permanently.
What do I think about the stability of the solution?
Sometimes it loads with high demand, and at that time I wondered why it was experiencing this. When thinking about the stability, I believe it is good, and I can give it seven out of ten for stability.
What do I think about the scalability of the solution?
The pricing is somewhat high, and if they reduce their pricing, then more colleges can use it. This is the major concern, as this is one significant problem. They provide the first five users free, but beyond that, they do not offer free access for certain modules. If they increase that, then users will use it more, and they will begin to wish to use it permanently.
How are customer service and support?
I struggled initially while setting the automation process, and at that time I needed customer support. There is live chat available, and phone support is also available. We can also email them, so through live chat I asked my questions and they cleared them, providing good technical support.
How would you rate customer service and support?
Positive
How was the initial setup?
Installation is the easiest thing. We can do it via the guidelines provided, and there are good guidelines. By following them, we can easily install it, and there are no more difficulties, but we have to carefully set up the environment for it.
What was our ROI?
Usually, for each student uploaded, we charge 150 rupees for a university transformation. If we are sending any document for their working profession or to companies, then we charge up to 500 to 1,000 rupees per transaction.
What's my experience with pricing, setup cost, and licensing?
The pricing is somewhat high, and if they reduce their pricing, then more colleges can use it. This is the major concern, as this is one significant problem. They provide the first five users free, but beyond that, they do not offer free access for certain modules. If they increase that, then users will use it more, and they will begin to wish to use it permanently.
What other advice do I have?
We are the client using GoAnywhere MFT at our college. Currently, I support GoAnywhere MFT, and I can refer it to many people to use it. As it is useful for our college, it may also be useful for many colleges, startups, and services. I give this product an overall rating of seven out of ten.
Reliable, secure file-transfer automation with enterprise features
Automated features have streamlined secure file transfers and improved data submission efficiency
What is our primary use case?
My major use is always file transferring. We're a big IT team, so different IT people use different parts, but my major case is always file transferring. Using the automated features helps me save time.
What is most valuable?
Using the automated features helps me save time. I have tried using the connectors that go with GoAnywhere MFT for Salesforce, SharePoint Online, Dynamics 365, and others. In most cases, I use Google Cloud storage, which is the main case. Secure Forms enable end-users to fill out and submit information through a secure platform that keeps our data protected.
What needs improvement?
I have no major dislikes generally. I just had some challenges when I was starting to use it. Sometimes I could lose files and maybe lose trace of where they had been hidden, but with time, I got used to the system, and it becomes so much easier to use.
Initially, the setup was kind of hard for me. I had to take a long time to adapt to the system.
At my end, I'm okay with everything at the moment. There are no major issues. My major challenges were getting used to it, and once that happened, I have no major challenges now. Every feature is okay currently for me.
For how long have I used the solution?
I started in November and think to get used to the system took me about two and a half months, by January.
What do I think about the stability of the solution?
It is a good solution. It is stable.
What do I think about the scalability of the solution?
I look at scalability, and I say both are good. Stability and scalability are both good.
How are customer service and support?
I had to contact technical support once at the start when I was getting used to it. The support is good. I got feedback on time, and I was able to resolve whatever I wanted. Though I forgot what I was inquiring about, the response was good, and I resolved my issue.
If I were to put the support on a scale from one to ten, I would give them eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was initially kind of hard for me. It took a long time to adapt to the system.
Which other solutions did I evaluate?
I have not used any alternatives to GoAnywhere MFT. At my new job, I had nothing to deal with this previously, so I just got this as a new thing at my new workplace.
What other advice do I have?
I think about the agents, and they are not bad. I mention that I am using Secure Forms whereby I get the end-users to fill out and submit information through the online secure platform that helps us to keep our data secure with no traces and no leaks. Being online-based, it helps us save a lot of time.
I'm somewhat familiar with pricing. I just have a small clue about it since I'm mostly in the IT department, but what I know is the pricing is fair. Though it is always charged with add-ons, the more features you need, the more add-ons you get. It is fairly priced and not so expensive.
I would give this product a rating of eight out of ten.
Automating secure workflows has been smooth but the interface needs an update
What is our primary use case?
My use cases for GoAnywhere MFT are automating and securing file transfer workflows.
What is most valuable?
What I appreciate most about GoAnywhere MFT is the SFTP file transfer capability, which is a secure file transfer protocol. It also includes a file encryption module, scheduling, and email notification features, which are very useful. GoAnywhere MFT does not require any maintenance on my end; it is all being taken care of by the developers.
What needs improvement?
One area where they could improve GoAnywhere MFT is the UI, as it feels outdated.
For how long have I used the solution?
I have been using GoAnywhere MFT for about six to twelve months.
What do I think about the stability of the solution?
I have not seen any instability or issues with stability in GoAnywhere MFT, but I mentioned that the UI feels outdated.
How are customer service and support?
I have contacted their customer support, but they are quite busy and reply in approximately three to four days. The quality of their support for GoAnywhere MFT was not as they mentioned on their website; it was supposed to be 24/7, but they are taking two to three days to reply to my emails. I messaged them three to four times, but they are consistently late in responding.
When they did answer, the quality of their responses was good, but the response time was not satisfactory. They advertise 24/7 support and response within 24 hours, but they are taking at least two days to reply.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I switched from Salesforce Workflow to GoAnywhere MFT.
How was the initial setup?
When I first started using GoAnywhere MFT, it was very easy. I watched a video tutorial on YouTube and it took me approximately 23 minutes to fully understand how to use GoAnywhere MFT. After that, I did not need any additional explanation.
What other advice do I have?
We are not using the included connectors in GoAnywhere MFT right now; I mentioned that we were using them before, but I am not using them currently. I do use the Agents in GoAnywhere MFT. The review which I wrote on G2 about this was based on my usage of this software approximately three to four months prior, but I am not using it currently.
I have never used features in GoAnywhere MFT such as Secure Forms, GoFast, or Agents; I only use the SFTP transfer protocol. Leaving the support aside, I would rate GoAnywhere MFT 7 out of 10. If I were to rate only the support, I would give them a 5 out of 10.
Secure Transfers Made Easy, Setup Could Improve
Reliable and Simple Secure File Transfers Made Easy
Smooth MFT trial with impressive features and support
During my evaluation, I frequently used GoAnywhere for testing various workflows and integrations. I explored several key capabilities — Advanced Workflows, secure file transfers (SFTP/FTPS/HTTPS), user management, encryption, scheduling and detailed audit reporting. The interface felt intuitive, making it simple to build, automate and monitor workflows from a single dashboard.
One thing that really stood out was the Cloud Connector Marketplace. I installed the Salesforce Connector directly from within the platform and it took less than five minutes — no external downloads or complex setup required. Everything is managed within the environment, which makes it extremely convenient. There are also many other connectors available for applications like AWS, Jira, Trello and Google Cloud Storage, expanding integration possibilities significantly.
The customer support experience was excellent. The team was quick to respond whenever I encountered an issue and even extended my trial period to ensure I could complete my testing comfortably.
Overall, GoAnywhere MFT provides an impressive mix of security, automation and integration features. My hands-on experience gave me a clear understanding of its capabilities and how it can support our future requirements for secure and automated data movement across systems.