I primarily use it for FTP purposes, sending files in and out within the corporation and through third-party vendors, both inbound and outbound.
Fortra's GoAnywhere MFT for Linux (BYOL)
Fortra | 7.8.0Linux/Unix, Amazon Linux Amazon Linux 2023 - 64-bit Amazon Machine Image (AMI)
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Leading contender in the MFT market
What do you like best about the product?
Easy to build workflows which can provide great functionality
What do you dislike about the product?
As someone who trains other people on the software, my pet hate is the naming of end users as 'webusers', this confuses so many people who associate 'web' with https only.
Also, I prefer the menus spread horizontally rather than the newer vertical arrangement - this takes up too much space.
Also, I prefer the menus spread horizontally rather than the newer vertical arrangement - this takes up too much space.
What problems is the product solving and how is that benefiting you?
I advise customers to use this software when it matches their use case. Generally, this means security, visibility and automation
excellent support
What do you like best about the product?
the support is good, they are fast no delay at all.
most the support person i work with are good
most the support person i work with are good
What do you dislike about the product?
sometimes i work with different people and i have to explain the issue again, they enter all the problem in the case
What problems is the product solving and how is that benefiting you?
most the issues are the certification expiring.
Secure, Scalable, and User-Friendly Managed File Transfer Solution
What do you like best about the product?
GoAnywhere MFT centralises the management of all file transfers, giving users visibility into transfer statuses, audit trails, and error handling, which simplifies administration and troubleshooting.
The platform allows for extensive workflow automation, enabling users to create complex, conditional workflows without needing heavy scripting or programming. This can save significant time, particularly for recurring data transfers and integrations.
It integrates well with cloud storage services, databases, applications, and other systems, allowing organisations to connect their data flow across different environments, whether on-premises, cloud, or hybrid setups.
The web-based interface is intuitive, with a drag-and-drop environment that simplifies setup and monitoring for users of varying technical backgrounds.
The platform allows for extensive workflow automation, enabling users to create complex, conditional workflows without needing heavy scripting or programming. This can save significant time, particularly for recurring data transfers and integrations.
It integrates well with cloud storage services, databases, applications, and other systems, allowing organisations to connect their data flow across different environments, whether on-premises, cloud, or hybrid setups.
The web-based interface is intuitive, with a drag-and-drop environment that simplifies setup and monitoring for users of varying technical backgrounds.
What do you dislike about the product?
Initial setup and configuration can be complex, particularly for companies without extensive experience in MFT solutions or server configuration. The process can be time-consuming, especially in environments with detailed security requirements.
The software UI seems somewhat outdated and unintuitive, especially for complex workflows. This can make navigating and configuring workflows less time efficient.
Due to its complexity, a regular IT person can often find themselves dependent on technical support, especially when configuring complex workflows or resolving specific issues.
Although GoAnywhere has its extensive capabilities, utilising advanced features effectively requires training or experience, as there’s a significant learning curve for scripting and workflow customization.
The software UI seems somewhat outdated and unintuitive, especially for complex workflows. This can make navigating and configuring workflows less time efficient.
Due to its complexity, a regular IT person can often find themselves dependent on technical support, especially when configuring complex workflows or resolving specific issues.
Although GoAnywhere has its extensive capabilities, utilising advanced features effectively requires training or experience, as there’s a significant learning curve for scripting and workflow customization.
What problems is the product solving and how is that benefiting you?
Centralised File Transfer Management, Automated Workflows and Integration with Various Systems.
Evaluation
What do you like best about the product?
- user friendlyness, feature set
- strongly secured (gateway, protocols, etc.)
- logging and monitoring capabilities
- strongly secured (gateway, protocols, etc.)
- logging and monitoring capabilities
What do you dislike about the product?
- difficult to understand how to organize the projects development life cycle (from dev to prod)
- missing language to interact with API like Azure SDK
- missing language to interact with API like Azure SDK
What problems is the product solving and how is that benefiting you?
centralize all files exchanges of the organisation with the external world
Pros and few cons, like anything else
What do you like best about the product?
Works great, robust functionalities for what it's designed to do.
What do you dislike about the product?
1st: Can be cumbersome to use if the level of script technicalites, esp. with custom expressions, is not enough with the administrator.
2nd point: Also, not GUI (graphical user interface) enough when comes to troubleshooting during emergencys. Ask oneself, why does it need a prebuilt or take time to build a module script step before you can visualize the folder structure on the connected side, or to quickly make a simple COPY or MOVE, etc.??
3rd point: I hear at one time there was a feature where multiple tabs can hold its own unique session if user were wanting to say, open one project on one chrome tab, and another project on another chrome tab, and compare script steps or edit/modify by learning to visualize one with another. But some time back, this feature was removed, because if you try to do this, some time passes and the one of the tab will refresh to make it the same as the other, hence only 1 tab, or project is only allowed. Currently, the HELP function enables a dedicated open tab and holds that. Why can't this apply when having to visualize one project mft script versus another?
2nd point: Also, not GUI (graphical user interface) enough when comes to troubleshooting during emergencys. Ask oneself, why does it need a prebuilt or take time to build a module script step before you can visualize the folder structure on the connected side, or to quickly make a simple COPY or MOVE, etc.??
3rd point: I hear at one time there was a feature where multiple tabs can hold its own unique session if user were wanting to say, open one project on one chrome tab, and another project on another chrome tab, and compare script steps or edit/modify by learning to visualize one with another. But some time back, this feature was removed, because if you try to do this, some time passes and the one of the tab will refresh to make it the same as the other, hence only 1 tab, or project is only allowed. Currently, the HELP function enables a dedicated open tab and holds that. Why can't this apply when having to visualize one project mft script versus another?
What problems is the product solving and how is that benefiting you?
Scheduling automation, monitoring, sending large sensitive information files, and differing formats so the added key management system and all it's security features are essential benefits.
Seamless connectivity, good usability, and knowledgeable support
What is our primary use case?
How has it helped my organization?
It has been pretty seamless and straightforward for connectivity between my company and a third party. It is one of the easier aspects of using the product.
I could see its benefits after some time. That is because it was self-taught. I learned the functionality, the usability, and all the features as I went along by reading the help functions. There are probably still a lot of features that I have not yet used or know about.
What is most valuable?
The usability is valuable because I am self-taught and have not had any formal training in the product. The help feature is quite handy.
What needs improvement?
The biggest weakness I have seen in the product is scheduling. It is very limited in that aspect. It needs more flexibility and more ways to schedule. It is very strict with no customization options. The monitors are limited in how you can set them up.
Handling errors is challenging as errors are hard to understand. The help guide does not cover error messages well. It is Java-based, so it is hard to understand Java error messages.
For how long have I used the solution?
I have been using it for about four or five years now.
What do I think about the stability of the solution?
I have not experienced any lagging or crashing.
What do I think about the scalability of the solution?
We have not used it to a high level of scalability. What we are running currently is what was installed by a previous manager, and it has been used for about six to seven years without issues.
How are customer service and support?
They are very responsive and very knowledgeable. I would rate them a nine out of ten. Sometimes, they are hard to reach by phone. I get placed on hold for a long time, and I usually hang up and call later in the day or the following day. That is the only down thing I can think about in terms of support. They are hard to get hold of sometimes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used FileZilla, which is freeware. We have also used WinSCP.
FileZilla is just a simple point-to-point file transfer, whereas GoAnywhere has way more features.
How was the initial setup?
I did not install it in our environment. Another person who is not with the company anymore installed it. I came into play after it was fully installed and configured.
My initial onboarding was difficult for me because it required some level of programming which I am not savvy with. Initially, I reached out to tech support due to the cryptic errors that I was getting.
I do not use it on a daily basis or a full-time basis. It took about a year to be comfortable with it. I am still learning as I go along. There are still times when I wonder how to do something. I am still learning it, but it took me a good decent year to get acclimated to it.
In terms of maintenance, there is patching that comes out almost every month. It is pretty easy to download and apply the patch. It is pretty quick and painless.
What other advice do I have?
I would rate GoAnywhere MFT an eight out of ten. I have not had any formal training on it. I would love that opportunity. Until then, it is self-learning.
Which deployment model are you using for this solution?
On-premises
Highly recommended for companies of all sizes
What do you like best about the product?
We trust GoAnywhere to move critical files between systems. To date, it has included all of the features we've needed. We haven't used the product to its fullest potential, but are very impressed with it so far. It is fairly easy to learn, and we are happy customers!
What do you dislike about the product?
In my experience the lines are blurred when it comes to support. Project assistance is not covered under normal support. There are occasional errors that we have needed to resolve on our own, which it time consuming. The support documentation could be better.
What problems is the product solving and how is that benefiting you?
We've been able to consolidate and further secure our file transfers that were previously being managed and monitored on costly servers.
GoAnywhere MFT extremly powerful suite.
What do you like best about the product?
GoAnywhere is an extremly rich and powerful suite with a bunch of different features that are useful in our day to day business needs. It provided everything we needed and more and allowed us to utilize and advance our goals with different automations that we setup for easier day to day function. While a complex product there is a lot of documentation to read up on and if worst came to worst we could always reach out and create a ticket. Overall a really good product.
What do you dislike about the product?
The biggest downside that we struck with GoAnwhere was just the learning curve. There are a lot of different features that took a little bit of time to comprehend besides the basic ftp/sftp etc. The flow takes a little bit of learning and time just solely because of how feature rich and in depth it is. Overall, a great product but probably not suited for the average common user.
What problems is the product solving and how is that benefiting you?
Replaced our old and outdated solution.
Good tool, consolidates all out sfts servers in one server
What do you like best about the product?
The solution is easy to use and work as expected. Good Documentation and services have lastest market features. The implementation can be easy, however we did not choose the easy way at the beginning, we decide to go for 100% deployment automation, we had some challenges at the beginning however we did managed to implement and have a repetable automation that we used 4 times already. Fortra support and docmentations were the key for the success on the implementation. Tool was implemented on aws, uses s3 and IAM roles, NLB and EFS it works well.
What do you dislike about the product?
Automation and troybleshooting can be challenging some times. Upgrade of system requires downtime.
What problems is the product solving and how is that benefiting you?
Shar
Our data exchange security is now faster, easier to use, and more convenient than before
What is our primary use case?
We use Fortra's GoAnywhere MFT solution to achieve file standardization through automated workflows. In this process, when a file is sent, it's first routed to an ICAP server. Think of a file transfer as simply moving a file from one location to another. However, in this case, instead of transferring the file directly, we connect it to the ICAP server first. This intermediary step allows the file to be scanned and sanitized before it's delivered to its final destination.
We implemented Fortra's GoAnywhere MFT to securely transfer and share files, as well as automate file transfers and processes.
How has it helped my organization?
GoAnywhere has significantly improved our data exchange security. It's now faster, easier to use, and more convenient than before. It has improved automation, visibility, and security.
GoAnywhere offers good visibility through its file transfer logs. This allows me to track changes within my organization, including who made them, what changes were made, and when they occurred.
GoAnywhere's automation feature has streamlined our workflows by eliminating the need for extensive coding, programming, or scripting knowledge. Its user-friendly interface allows us to create workflows simply by dragging and dropping components. Additionally, GoAnywhere offers a library of pre-defined workflows readily available for use. These pre-built workflows can be easily integrated into our workspace with a single click. While some workflows may require minor adjustments, such as specifying a CTPS certificate, link, or IP address, GoAnywhere significantly reduces the need for manual configuration.
GoAnywhere integrates with our existing IT infrastructure and systems. It also offers a feature that allows for integration with Outlook. This integration enables us to send files securely via email through a link. However, using the standard email attachment method does not provide any file protection. The Outlook plugin streamlines this process. Once installed, it provides an option within our Outlook interface to connect and send files directly from our mailbox. This eliminates the need to access the GoAnywhere platform separately, generate a link, and then send it – saving us valuable time and steps.
The training and portal videos familiarized me with the benefits of GoAnywhere. I believe someone new to the platform could grasp most of these benefits within a week or two, though not all of them in such a short timeframe.
What is most valuable?
The most valuable feature, GoDrive, requires an additional license. It functions similarly to Dropbox, providing a central location where all users can easily upload files. Once uploaded, the files are continuously monitored, encrypted, and inaccessible to unauthorized users. Additionally, GoDrive offers image-sharing capabilities. For instance, if we want to send a file to someone via email, we can enter their email address. Instead of sending the file through the exchange server, GoDrive generates a link. This link, when sent to the recipient, allows them to access the file with a single click. The link can be set to expire after a specific number of downloads or uploads, and we can even add a password for further security. In essence, GoDrive eliminates the need to use the exchange server for file sharing.
What needs improvement?
Fortra needs to offer more use cases for GoAnywhere MFT during training.
For how long have I used the solution?
I have been using Fortra's GoAnywhere MFT for 2 months.
What do I think about the stability of the solution?
GoAnywhere MFT is stable.
What do I think about the scalability of the solution?
GoAnywhere MFT is scalable. They have a 99 percent retention rate.
How are customer service and support?
The technical support is good. Their development team releases new versions 4 times a year.
How would you rate customer service and support?
Positive
How was the initial setup?
I deployed GoAnywhere myself and found it to be easy to install. It's the simplest product I've installed so far. The process takes less than 15 minutes. All you need is the installation file. You download it, and there are almost no prerequisites for running the software.
GoAnywhere uses a web-based console for management. You'll get an HTTPS link with an IP address to access it. You can then log in to your web console to manage GoAnywhere. Even deploying it on multiple machines is straightforward; there's an agent that simplifies the process.
What was our ROI?
GoAnywhere MFT delivers a positive return on investment, as evidenced by our extensive customer base.
What other advice do I have?
I would rate Fortra's GoAnywhere MFT 8 out of 10.
GoAnywhere allows us to encrypt our data using either TGP or AES encryption.
Depending on the use case, one or two people are required to maintain GoAnywhere.
We offer GoAnywhere to a wide range of clients, from small IT shops to large banks with thousands of employees.
I recommend reading about all the additional features, such as GoDrive. You should also be aware that GoAnywhere is highly scalable.
Which deployment model are you using for this solution?
On-premises
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