We primarily use GoAnywhere MFT to facilitate secure file transfers via SFTP and HTTP protocols. Our most important usecase is for the files uploaded for any support cases created by customer. Customers can upload/download files for their respective cases either via SFTP or HTTP. Project workflows has been great to buid automation for this usecase. We have an integration of GoAnywhere MFT internally with Oracle Service Cloud and the automation plays a vital role for to and from communication between these systems.
Fortra's GoAnywhere MFT for Linux (BYOL)
Fortra | 7.8.0Linux/Unix, Amazon Linux Amazon Linux 2023 - 64-bit Amazon Machine Image (AMI)
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GoAnywhere is a great one-stop shop for a wide range of functions
What do you like best about the product?
GoAnywhere has helped us migrate and centralize a wide range of our functions and opened some new possibilities
What do you dislike about the product?
Lack of expanding features in some areas
What problems is the product solving and how is that benefiting you?
Centralizing solutions for an OPS team
Stands out because of the ability to create and trigger workflows
What is our primary use case?
How has it helped my organization?
GoAnywhere MFT has significantly improved our operational efficiency by enabling the automation of complex file transfer tasks through its project workflow feature. These workflows allow us to design, schedule, and execute multi-step processes.As a result, we’ve reduced errors, saved time. Since, the project workflows can be created with low code no code it significantly simplified the process of building and testing new workflows. As a result our development cycles are shorter and we are able to add more value.
What is most valuable?
The project-based workflow automation feature elevates the GoAnywhere MFT beyond a simple file transfer solution. We leverage its schedule-driven execution and robust integration capabilities to automate and streamline our business processes. Since we have an automation that integrates with our internal systems REST/SOAP API calls via GoAnywhere has been really helpful. Along with this, the triggers for file transfer has helped us to sync files to other downstreams systems needing the information.
What needs improvement?
While GoAnywhere MFT is robust and reliable, its user interface could benefit from a more modern and intuitive design.
For how long have I used the solution?
We have been using GoAnywhere MFT for more than 3 years for one of our use cases.
What do I think about the stability of the solution?
It's stable. I would rate GoAnywhere MFT a ten out of ten in terms of stability.
What do I think about the scalability of the solution?
Its architecture supports clustering and load balancing, which enables horizontal scaling for heavy workload requirements.
How are customer service and support?
Our experience with GoAnywhere’s support has been positive overall. While support interactions have generally been smooth, occasional wait times during peak periods may occur.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of GoAnywhere MFT was straightforward, thanks to its user-friendly web-based interface and comprehensive documentation. We were able to setup our env with clustering enabled within a day.
What was our ROI?
Automation of manual file transfers and workflows reduced the time we had to spend on repetitive tasks which resulted in fewer errors and less troubleshooting.
What's my experience with pricing, setup cost, and licensing?
Its a cost-effective solution.
What other advice do I have?
Take advantage of GoAnywhere’s extensive connectors to integrate with existing systems. It can save time and reduce complexity
Which deployment model are you using for this solution?
On-premises
Secured and Encrypted file transfer solution
What do you like best about the product?
This product is use as common platform to uploads and downloads files/feeds and have plenty of options to designed the projects based on teams requirement.Easy to configure and manage.
What do you dislike about the product?
Support is not as expected need to improve a lot and give the prompt response on timely manner
What problems is the product solving and how is that benefiting you?
Its a good replacement of existing in-house product which was having lots of vulnerabilities.
Consistent performance and secure daily transfers
What do you like best about the product?
I like GoAnywhere MFT the most for being very reliable for regular file transfers. We literally run it many times a day and it’s always been the same. I also like that recurring timed transfers are possible, and that has been helpful to meet tight vendor deadlines. We’ve also integrated it with our accounting tool such that reports are pushed automatically, and everything is kept on track. Now it’s as good of a part of our daily workflow as any we’ve ever had.
What do you dislike about the product?
However, one downside is that debugging takes so long when a job fails. The error messages tend to be impercise and it can be like playing a side of guessing as to what, exactly, is the issue. On a number of occasions we’ve had small schedule or config mistakes that have led to delays in a department everywhere. That kind of downtime stacks up fast, especially for processing at the end of the month. A clearer indication on what went wrong when something goes wrong would be a lot more useful.
What problems is the product solving and how is that benefiting you?
Prior to GoAnywhere MFT, staff will usually manually send files to partners and vendors. There was plenty of room for human error, missed steps and honestly quite a bit of burnout from all the repetitive work. Now, without someone babysitting that process, those transfers are now possible. This has helped cuts on mistakes, freed up our team from spending brain power on what our software is programmed for. In times like quarterly close, it has been a huge relief.
Implements robust encryption and simplifies file transfer processes with impressive integration and automation features
What is our primary use case?
My use case involves transferring databases into AWS using GoAnywhere MFT, which provides encryption and collaboration with other teammates to see the process and transfer files and related data.
How has it helped my organization?
The documentation provided is sufficient to understand and integrate the solution.
The GoAnywhere MFT agents are deployed locally, and they provide a browser-based interface that makes it easy to configure and schedule file transfers, which is beneficial for automation and workflow management.
Over time, we discovered that the scheduling feature and integration aspects work very effectively.
It has saved considerable time because we didn't need to write extensive custom code to integrate it. Most features were drag and drop, and with its browser-based software interface, it proved to be excellent overall and saved us significant time.
We have used the security features only once or twice, but the security it provides is excellent. The GoFast feature is being used by our tech teams, and they found it very fast and efficient while transferring files and data related to code. It reduces the need for custom code significantly. The VMware virtual environment was capable of connecting with the virtual servers.
What is most valuable?
The encryption feature is very impressive in GoAnywhere MFT, and the encryption provided by the company is much stronger than other file transferring software. The automation feature allows teammates to see and schedule file transfers, and the API integration capabilities are amazing features.
What needs improvement?
A drawback is that it is not as feature-rich compared to its competitor Sterling, which we used before. It has fewer features, though it is more intuitive. This was the compromise we had to make during the transition.
For how long have I used the solution?
I have been using GoAnywhere MFT for 1 year.
What do I think about the stability of the solution?
It was very stable compared to other solutions we have used, so I would not complain regarding this.
What do I think about the scalability of the solution?
It is highly scalable as the data we had before compared to now has changed significantly during this time. With the scaling of the company, it was absolutely capable of handling all the data and databases.
How are customer service and support?
We have contacted them for issues and bugs. They have their number on their website to call, and they are fast and available all the time. With the live chat feature on the website, they are available almost every time, which is great.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The features we had in Sterling were more, but compared to Sterling, GoAnywhere MFT is more intuitive and our teammates can easily understand it. We don't need to explain and train people to learn about it, as they can read documentation and easily adapt to it, making GoAnywhere MFT better.
How was the initial setup?
The deployment was very easy as the documentation was provided and they had trial packages. Their team helps with the demo, making it easy to deploy with the VMware environment. For fully setting it up and integrating with our database, it took 3 to 4 days.
What about the implementation team?
There were three people involved in the implementation.
What was our ROI?
It has saved a lot of time because we didn't need to write extensive custom code to integrate it.
What's my experience with pricing, setup cost, and licensing?
The pricing is decent for mid-sized and small-sized companies. It is good for startups or mid-scale companies.
What other advice do I have?
I would advise trying the demo and trials according to your company's needs. You should compare and correlate your experiences. It's important to do a trial and consider the amount of data in your company.
I would also recommend reading their documentation and exploring the resources section on their website, where you can watch tutorials, product videos, and guides.
I would rate GoAnywhere MFT an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Great web based MFT tool
What do you like best about the product?
Web client file transfer for useds. Web based interface. Great way of setting up resources to use in multiple projects.
What do you dislike about the product?
We ran into a issue with setting CSP headers. There is currently no way to expand on the setting beyond the character limit of the text field.
What problems is the product solving and how is that benefiting you?
Secure file transfer for users and third parties.
Our file transfers are now so much more secure
What do you like best about the product?
I found it interesting that GoAnywhere MFT makes secure file transfers so simple. It’s actually quite user friendly, and works really well with our existing software and I can really automate workflows really simply. One great feature is the centralized dashboard, where I can see file transfers and beep alerts to make sure I know what’s going on. We’ve really integrated it with our cloud storage and ERP systems to really optimize our workflow and save a ton of time we used to spend doing manual tasks.
What do you dislike about the product?
GoAnywhere MFT has many features, but I don’t like how time consuming it is to set up when you’re integrating with other software systems. Although there could perhaps have been clearer documentation in other places the setup was a little trial & error. Moreover, large file transfers sometimes are glitchy, and can bog down the software. It’s had an effect on our workflow when wading through larger volumes because it becomes less efficient.
What problems is the product solving and how is that benefiting you?
With GoAnywhere MFT, we’ve moved away from handling file transfers in any shape or form and have turned to safely sending sensitive data. It encrypts everything and solves the problem of unsecured file transfers and also provides compliance with mandatory standards. The manual monitoring that used to take place was eliminated by automation, because this has lowered errors. It saves us time, which means our team can get more done and our files are safe, which makes working with clients a whole lot smoother.
Great MFT product, Support could use some work.
What do you like best about the product?
It does what you need it to do.
GoAnywhere is a system I "inherited" from one of my co-workers, but it is a product that I truly like, even though I did not test and select it.
I like the GUI, it is clean and organized so it is easy to find what you need. I find myself just randomly looking at features to see what else the program can do.
Besides, the basic sending and retreiving of files, I have used their "double" scheduling, customized the error logging, write custom job logs to email, use monitors, and trigger files, renamed files, used conditionals, loops, used pgp encryption and decryption, certificate based logins, read/wrote files, and a lot more that I don't recall right now.
I've had a lot of requests, some of them odd, some of them stupted be for a few days, but I was always able to figure it out. Bottom line is that GoAnywhere just works,
GoAnywhere is a system I "inherited" from one of my co-workers, but it is a product that I truly like, even though I did not test and select it.
I like the GUI, it is clean and organized so it is easy to find what you need. I find myself just randomly looking at features to see what else the program can do.
Besides, the basic sending and retreiving of files, I have used their "double" scheduling, customized the error logging, write custom job logs to email, use monitors, and trigger files, renamed files, used conditionals, loops, used pgp encryption and decryption, certificate based logins, read/wrote files, and a lot more that I don't recall right now.
I've had a lot of requests, some of them odd, some of them stupted be for a few days, but I was always able to figure it out. Bottom line is that GoAnywhere just works,
What do you dislike about the product?
Support. Getting information on how to use the product and features is difficult.At one point it looked like they had a nice support forum going, where customers could post questions and support or other customers would answer. That unfortunatley was closed and is in a read only state. There is still a lot of good information there.
In addition, working with support is a hassle. Their ticketing system is not integrated with email, so conversations you have with support personnel is not logged in the system unless you cut and paste it in there. Also it feels like anytime you ask support a question about how to use the product or how the product works, they automatically refer you to professional services for a paid engagement. They need to understand the difference between the customer asking them to write a project versus the customer asking for help to be able to write the project.
In addition, working with support is a hassle. Their ticketing system is not integrated with email, so conversations you have with support personnel is not logged in the system unless you cut and paste it in there. Also it feels like anytime you ask support a question about how to use the product or how the product works, they automatically refer you to professional services for a paid engagement. They need to understand the difference between the customer asking them to write a project versus the customer asking for help to be able to write the project.
What problems is the product solving and how is that benefiting you?
We are using it to centralize and control repeating files transfer jobs in and out of our organization. Pulling in he workflow from a users desktop
Solid MFT solution
What do you like best about the product?
GoAnywhere is fully functional for sFTP transfers between third parties and your company. Offers industry-standard ways of encrypting the data and relatively easy to use.
What do you dislike about the product?
Customer support can take a while to respond. I often have to escalate my requests to my customer success rep.
What problems is the product solving and how is that benefiting you?
File transfer inter and intra company.
2 years later
What do you like best about the product?
I appreciate the ease of use of GoAnywhere MFT. I found the installation process to be straightforward and simple. The user interface is intuitive, making it easy to navigate and manage file transfers efficiently. The comprehensive documentation and support resources available also contribute to a smooth user experience.
What do you dislike about the product?
However, I am not fond of the complex and outdated licensing system. The product could benefit from a simpler pricing model. The current licensing structure can be confusing and may deter potential users from fully leveraging the capabilities of GoAnywhere MFT. Additionally, the cost associated with the licenses can be quite high, which might not be justifiable for smaller organizations.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT is solving several key problems for us. Firstly, it has significantly simplified the management of file transfers. The platform's user-friendly interface and automation capabilities make it easy to schedule, monitor, and manage file transfers efficiently. This has saved us a considerable amount of time and reduced the risk of errors associated with manual file transfers.
Additionally, GoAnywhere MFT offers modern security features that ensure our data is protected during transit and at rest. The robust encryption and secure protocols provide peace of mind, knowing that our sensitive information is safe from unauthorized access and potential breaches.
Additionally, GoAnywhere MFT offers modern security features that ensure our data is protected during transit and at rest. The robust encryption and secure protocols provide peace of mind, knowing that our sensitive information is safe from unauthorized access and potential breaches.
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