Makes file transfers way easier and more reliable
What do you like best about the product?
Once it is set up, it is genuinely easy to use. Scheduling, automating and monitoring transfers is super smooth and it supports multiple protocols which makes integration quite simple. It has saved us a lot of manual effort to be honest.
What do you dislike about the product?
I found the setup to be confusing at first. The UI felt a bit old school. Some features aren't very intuitive and the documentation could have explained things a little better. But once you're past that, it does it's job well.
What problems is the product solving and how is that benefiting you?
GoAnywhere MFT appears to securely transfer large volumes of files across teams and systems without any manual work. Earlier, we used to rely on scripts and ad-hoc tools which were messy and very prone to errors. This software however centralizes everything, reduces the risk of failed transfers and saves us a lot of time with its automation and features concerning scheduling.
Reliable performance with room for interface improvements
What is our primary use case?
Currently, we use GoAnywhere MFT for data to automate sharing big or large data and secure information.
I can say it handles large loads of data which allows the organization to connect to internal and external systems.
I also exchange and write data using the standard protocols.
What is most valuable?
I appreciate GoAnywhere MFT because it is reliable and can handle large loads of data.
It has many good features. It is an ultimate tool for large data.
The amount of information it can handle is the best feature for me.
What needs improvement?
The support for GoAnywhere MFT is not consistent. There was a time I received a response, but it did not fully resolve the problems I had.
The interface needs a makeover.
When I have many workflows running simultaneously, the interface of GoAnywhere MFT can lag, which makes it take longer whenever I am working.
For how long have I used the solution?
I have been using it for about one and a half years.
What was my experience with deployment of the solution?
The initial deployment of GoAnywhere MFT was moderate. It was easy.
What do I think about the stability of the solution?
The performance and stability of GoAnywhere MFT is a credit. It is good.
What do I think about the scalability of the solution?
The scalability of GoAnywhere MFT regarding staff training is quite easy and simple.
Users learn the skills on how to use the software quickly.
How are customer service and support?
I have contacted the technical support for GoAnywhere MFT once or twice.
The response was not convenient and did not meet my expectations.
The team needs to improve their response time to users and customers.
I would give the support for GoAnywhere MFT a score of seven out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have not used any alternatives to GoAnywhere MFT.
How was the initial setup?
It took approximately one month to fully deploy GoAnywhere MFT.
What about the implementation team?
I needed a team for the deployment of GoAnywhere MFT because of the workload.
One person cannot handle everything alone.
It requires a team.
What's my experience with pricing, setup cost, and licensing?
The pricing for GoAnywhere MFT is quite fair.
Which other solutions did I evaluate?
I have not used any alternatives to GoAnywhere MFT. This is my first experience with this software.
Despite a few drawbacks, it is a good product, and the issues can be resolved.
What other advice do I have?
GoAnywhere MFT is good software, and I would recommend it to anyone wishing to use it.
I rate this solution eight out of ten.
My Audit Ally Against Time zone challenges
What do you like best about the product?
I love how it automates repetitive tasks like sending reports to the onshores or uploading bulk data to our cloud storage. Its been an ally really. Also the auditing and reporting tools have been invaluable for compliance checks especially since we handle HIPAA regulated data. Its these little things that have made my work easier and less stressful. The dashboard is easy to use for monitoring and the detailed audit logs help with compliance audits. I have integrated it with Outlook and SQL and they run perfectly. It allows users to schedule file transfers at specific times adjustable to different time zones.
What do you dislike about the product?
The thing I like the least would be that it does not allow proper tableau integration which is a major downside for data analysts specifically.
What problems is the product solving and how is that benefiting you?
As a data analyst at a multinational auditing firm. I am constantly dealing with clients across the globe which makes managing time zone gaps a hassle. But Goanywhere Mft has been a lifesaver automating and scheduling secure data transfers to match everyone's crazy schedule. Which honestly saves me a bunch of time throughout the day. I love that i can set it to pull US audit logs at 2 am or send reports to Ireland at 9 it gets the job done. Overall this has been cut out so much grunt work and stress.
Threat protection and encryption ensure safe file transfers and connector integration simplifies processes but customer support response could improve
What is our primary use case?
We use GoAnywhere MFT for file transfers and loading other files on our FTP.
What is most valuable?
What I appreciate most about GoAnywhere MFT is the threat protection feature, whereby before transferring files anywhere, I am able to first make the file analysis and confirm there are no threats or malware in the files. Before allowing files to be transferred elsewhere, the threat protection helps us prevent data loss because it has highly graded encryption which helps keep our data safe.
I also appreciate the cloud connectors. GoAnywhere MFT is able to connect with different applications. For example, it can connect with Microsoft SharePoint and Dropbox.
What needs improvement?
The implementation process needs improvement. When I wanted to implement GoAnywhere MFT and requested trials, I had to wait for a period of a day without reply, until I requested the demo. They should improve their customer support service so when someone wants to register or purchase this product, they should be faster.
They should make sure that the start trial part is accessible to everyone when someone wants to get that trial. If they want people to first communicate with customer support, they need to ensure their support team is available 24 hours.
For how long have I used the solution?
I have been using GoAnywhere MFT for one year.
What was my experience with deployment of the solution?
Deployment of GoAnywhere MFT was very challenging because the trial request process and response time caused delays. If they had replied in time, the deployment would not have been delayed.
What do I think about the stability of the solution?
GoAnywhere MFT has never crashed, but sometimes it becomes slow.
What do I think about the scalability of the solution?
The scalability of GoAnywhere MFT is fine.
How are customer service and support?
The support for GoAnywhere MFT becomes excellent when you become a customer. The support is impressive and they handle issues in a timely manner. However, when requesting to become a customer, that is where support issues arise. When you are an established customer, their support is good.
On a scale from 1 to 10, I would give GoAnywhere MFT support seven.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before using GoAnywhere MFT, we were using Google Drive. We were using Google Workspace which has a sub-feature called Fogo (F-O-L-G).
How was the initial setup?
We took a period of two weeks to fully deploy GoAnywhere MFT. We had to first gain access, then request a demo. After the demo, we had to negotiate pricing. From the pricing, we took the final steps.
What about the implementation team?
One person can deploy GoAnywhere MFT.
What's my experience with pricing, setup cost, and licensing?
The pricing of GoAnywhere MFT is friendly. It is friendly because payment is based on the number of users and the number of licenses purchased.
What other advice do I have?
I started seeing the benefits of GoAnywhere MFT one week after implementation.
The user interface of GoAnywhere MFT is free and friendly, as everything on the user interface can be managed without assistance.
I rate GoAnywhere MFT eight out of ten overall.
Scheduler feature delivers daily data securely and support excels with timely assistance
What is our primary use case?
We primarily use GoAnywhere MFT to securely transfer our files and encrypt files and other data points that we have. We transfer it across cloud storage platforms, which is our main use case with this software.
We also build workflows which can be easily configured. There is a scheduler feature inside the GoAnywhere MFT platform which automatically helps us run these workflows and basically helps us get our reports securely on time through cloud.
What is most valuable?
The scheduler feature in GoAnywhere MFT is something that I appreciate very much because we primarily deal with large data sets.
Our file transfer that we do is quite large and we require a daily check-in and monitoring data that comes to our email. The scheduler automatically encrypts the data and sends it to the corresponding email IDs or the corresponding cloud platforms automatically without any manual intervention.
This saves a lot of time for us and ensures we get our data on time.
What needs improvement?
Feature-wise, I don't think there's any negative aspect about GoAnywhere MFT; it's very much packed, very good and ready to go.
One area where they can improve is that many training documents are missing. Initially, when I started using the software, I found it a little hard to navigate and understand. More help documents and knowledge-based documents could have been much more useful. That could be developed, but apart from that, feature-wise, everything is great.
For how long have I used the solution?
I have been using it for about a year to 14 months.
What do I think about the stability of the solution?
I have not seen any instability with GoAnywhere MFT; in fact, it's very good.
There's no lagging or ping issues. The data we usually transfer consists of large files, and it's quite smooth and clean. There's no lag.
What do I think about the scalability of the solution?
Being a cloud solution, GoAnywhere MFT is very much scalable.
Currently, we have three locations where we use this, and we might expand it to five or six locations. Because it's a cloud platform and a stable platform, it is scalable.
How are customer service and support?
The support team for GoAnywhere MFT is very knowledgeable. Any query that I have, they are very patient with me and they try to give me the reason behind the issue and then solve it.
They're pretty quick and responsive. It's not a situation where you raise a ticket and wait for 48 hours to get a response; it's immediate. Their knowledge level is something that I appreciate with the team.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have not used any alternatives to GoAnywhere MFT personally.
How was the initial setup?
Learning how to fully use GoAnywhere MFT took time for me personally; it took around four to six weeks to understand and learn the entire process and product.
That was time-consuming. Ideally, it should have been completed in a week or two at maximum. With products such as this, time is an important crucial factor. That was the only issue.
What other advice do I have?
I would recommend contacting the GoAnywhere MFT support team earlier to understand the platform more quickly. I spent six weeks learning the system, but if I had reached the support team earlier, I might have understood it in two or three weeks.
I would recommend everyone to use this kind of managed file transfer software, if not GoAnywhere MFT, then something else, so that data remains safe and encrypted, especially considering the prevalence of data theft.
I would encourage them to use GoAnywhere MFT.
On a scale of 1-10, I rate this solution an 8.5.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Improved data transfer efficiency with some logging and reconnection improvements needed
What is our primary use case?
Our use case involves using it for data transfer and the files that we are moving in and out for the external vendors that we have for the US-based clients such as Vanguard, IVR, and other things that we have.
We use the GoAnywhere MFT agent, which helps extend MFT automation to remote systems. External vendors that have automation on their side can keep their files in the agents we install, making transfers simple and hassle-free.
We used Secure Forms for one project, specifically for UPS file transfers where we created forms and had the integration done for the external vendor for SFTP.
What is most valuable?
The best features of GoAnywhere MFT include the data transfer they provided for the Cloud Connectors regarding the SharePoint connector, where previously it would be a single file transfer, but now it includes multi-file transfers in a single operation. With the integration that they developed with the Cloud Connector configuration version introduced in May this year, I was satisfied with the integrations we developed, and that was a good feature I could see.
Aside from the connectors and integration, we had the agents installed for external vendors, which allows for long-range data transfers and the accommodation of large files for single transfer. This setup is hassle-free and ensures data safety. It also includes some security features such as encryption and decryption, improving security features in this tool.
This solution has improved my organization significantly. Previously, the integration we had was with SOAP-based connectors and other integration tools that were hard to develop in a couple of months. With the introduction of the tool, the vendors that came in were satisfied with the solutions provided, and file transfers were easy, creating a robust solution. Any simple changes from their side take less time and cost, making it a genuine tool for our clients in our US company.
Using Secure Forms has positively affected our operations. Previously, we had single SFTP transfers, but introducing Secure Forms allowed us to handle many files in a single operation. When end users fill out and submit requests via web clients, it creates a hassle-free and easy way for us to work.
What needs improvement?
Regarding areas for improvement, the logging part needs enhancement. Currently, the logging we have includes custom backend Java default coding for error codes. Improving this to provide more precise insights on how connections close would significantly enhance error management in GoAnywhere MFT.
Aside from logging, the timeouts we experience on SSH connectors could be improved. During long-range file transfers, such as 1000 files, the connections tend to break. Providing precise reconnection attempts in the connector would help projects work more efficiently.
For how long have I used the solution?
I have been using this solution in my company for almost 3 1/2 years, utilizing it for MFT, file transfers, and other integrations that we are dealing with.
What was my experience with deployment of the solution?
The deployment process was minimal work from the DevOps side. If we establish different environments for our working area on this platform, it is manageable. Having a single platform for all environments would complicate things.
What do I think about the stability of the solution?
I would rate the stability of the solution at around six.
The minimal bugs we've experienced are manageable, but there have been downtimes we dealt with, especially at the beginning of deployment. Now that downtime has significantly reduced.
What do I think about the scalability of the solution?
In terms of scalability, I would rate it around five, as it needs further scaling. The interface built should be more stable, as performance varies across different browsers and deployed versions.
Which solution did I use previously and why did I switch?
When comparing GoAnywhere MFT with other file management software, I have worked with integration tools such as Mulesoft, Logic Apps, and Thru. Thru is a big competitor of GoAnywhere MFT, but I find it easier to get templates developed with GoAnywhere MFT, and the installation and support from the backend are better compared to other tools. GoAnywhere MFT is a single combined platform for everything.
How was the initial setup?
The solution took more or less 4 months to deploy because we already had inbuilt templates, making subsequent deployment much easier.
Currently, we have around 50,000 web users onboarded. The production users benefit from hassle-free access and security measures such as a 90-day password change or single SSH key usage.
What was our ROI?
The return on investment seen since using GoAnywhere MFT is significant. After onboarding, the number of vendors increased considerably compared to the previous setup, reflecting the brilliant turnaround we've achieved.
Percentage-wise, the ROI is around 15%.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, I find it fairly priced.
Which other solutions did I evaluate?
I can recommend GoAnywhere MFT to more users, as this tool proves precise compared to other integrations we've seen. However, there are other tools such as Thru, which do offer more robustness. Nevertheless, in terms of stability, GoAnywhere MFT is a solid option.
What other advice do I have?
We have done the Cloud Connectors integration, and I worked with the HTTP online tool connector as well. However, I didn't get the chance to work on Salesforce and Dynamics, but I would be interested in exploring those, as they are also good options.
Apart from GoFast, we used the inbuilt connectors only, so I didn't get a chance to work on GoFast.
GoAnywhere MFT saves me time when connecting securely with third parties needed for collaboration. For larger projects, typically around six months, it reduces that time to about three months. Smaller integrations can be completed in more than enough time, often in about 15 days.
Maintenance is good in terms of patching, as GoAnywhere MFT releases patches for each connector and respective gateways they provide. Patching occurs phase-wise, roughly every 3 to 6 months, with a yearly review for thorough maintenance.
I would be interested in being a reference for the vendor. The vendor can contact me if they have any questions or comments about my review.
I rate GoAnywhere MFT an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Scans file to ensure security and provides valuable insight for administrative purposes
What is our primary use case?
We have been using GoAnywhere MFT for transferring files and connecting to different platforms for data exchange.
How has it helped my organization?
The system is user-friendly and has significantly helped us meet our goals, particularly in file transfer. It eliminates human errors and has improved our workflow overall. Additionally, it has increased the speed at which work is processed and transferred.
The connectors work seamlessly. I don't have any complaints about the connectors.
What is most valuable?
My favorite feature is team collaboration, whereby a team can do personal-to-personal file transfers. I appreciate how files are being transferred. Before a file is shared with anyone, there is a scanning process that takes place, and the file is securely shared without any problem or malware existing in the file. After deploying the GoAnywhere MFT solution, we saw its benefits immediately.
What I love about this system, from the administrator's perspective, is that we can view who has logged in, the time of their login, and their location. This feature provides valuable insight into tracking and understanding who is using the system at any given time.
What needs improvement?
The area where I would suggest improvement is on the pricing side. The pricing is not favorable sometimes when we use it for a few people. Even if we purchase additional licenses, no discount is given. If we are adding a license on the system, they should look at that and frame an affordable price for everyone, whereby everyone can access these prices effectively. This would give a view and a clue on how the system could run better on our side.
For how long have I used the solution?
I have been using GoAnywhere MFT for almost one and a half years.
What do I think about the stability of the solution?
It's stable. I have not seen any issues.
What do I think about the scalability of the solution?
It is scalable. We have 11 users using GoAnywhere MFT.
How are customer service and support?
I have contacted the technical support. The part which is quick is the sales team. The sales team responds quickly compared to any part of the specialization on the system. I appreciate how fast they act. The support deserves an eight out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
For file transfer, we have been using a tool called Folgo, which is embedded in Google Drive, and it has supported us in transferring bulky files.
How was the initial setup?
The deployment of GoAnywhere MFT was easy because we deployed the system on cloud. It took us around a period of 3 days because we had to talk to the expert of GoAnywhere MFT before we negotiated. As we were talking to the expert, the deployment started and we had to go step-by-step.
In terms of maintenance, it requires updates. Sometimes it slows down and requires updates.
What about the implementation team?
Only one person is required for this type of deployment.
What's my experience with pricing, setup cost, and licensing?
The pricing is not favorable when we use it for a few people.
What other advice do I have?
Overall, I would rate GoAnywhere MFT an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Translation of edi increases bot power.
What do you like best about the product?
For RPA developers, GoAnywhere's edi translation capability is fantastic. I don't need to write a lot of code to create bots that convert edi x12 files to json for our systems. My bots now communicate with legacy vendor systems thanks to the new Pesit capability, which is awesome. The scheduler is excellent; it allows me to trigger my bot transfers from other apps and performs them on a clock. Fips 140-2 encryption is used for sensitive data, and security is strict.
What do you dislike about the product?
It's not perfect. It took me a day to map fields correctly because the edi setup is a little complicated. The interface is outdated and needs a makeover. Support is inconsistent; I once received a generic response that didn't resolve my problem. Some advanced features are more expensive, and the pricing is high for small teams.
What problems is the product solving and how is that benefiting you?
It was difficult to handle edi files because my bots required specialized scripts that frequently malfunctioned. I was able to automate it with GoAnywhere's translation tools, so I created a bot that takes only a few minutes to process vendor orders. My bots operate without my constant supervision thanks to the scheduler and API. It has reduced development time and greatly increased the dependability of our supply chain bots.
GoAnywhere for all data transfer and cloud service integration
What do you like best about the product?
GoAnywhere is best due to its centralized server that helps me to automate and manage files transfer that supports almost all protocols like FTPS , SFTP that easily integrate to cloud services.
What do you dislike about the product?
Advance automation and clustering learning is must for a new beginner as it is difficult for new person to start work on it.
What problems is the product solving and how is that benefiting you?
GoAnywhere has improved my file transfer security and work load as it reduces manual effort through powerful workflow automation, ensures my data protection with strong encryption for better security.
Transferring files with Goanywhere is super easy and hassle free
What do you like best about the product?
I like goanywhere mft because its really simple to use even if you are a beginner. You can just drag and drop files to upload or download them, which makes the whole process instant and easy.
What do you dislike about the product?
Sometimes files transfers and uploads can be a bit slow or laggy.
What problems is the product solving and how is that benefiting you?
Its great for reliable and secure FTP connections. Uploading files to a web hosting server works really well and password login is smooth, consistent and works every time.