We are using it for Managed File Transfer and secure FTP and BGP processes for incoming and outgoing files. We also move data inside of the network using the GoAnywhere agent between servers, and we have also used the scripting capabilities of GoAnywhere for the change in a file's name and other things.
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Flexible, value for money, and very easy to use
What is our primary use case?
How has it helped my organization?
GoAnywhere MFT helps centralize the exchange of data between systems, employees, customers, and trading partners.
The interface of GoAnywhere MFT is good. It is easy to use. It is clear. The help is very good.
GoAnywhere’s workflow features eliminate the need for custom programs and scripts for file transfer. It is very important for us because normally when you receive the file, you need to perform a lot of work to be sure that you can deliver or integrate with the backend. It helps to have the capabilities for automation or manipulation of the files through the workflows.
GoAnywhere’s workflow features help to eliminate manual processes, especially processes related to encryption using BGP.
What is most valuable?
It is very easy to use. It is easy to create projects in a graphical environment. The configuration and the setup of the environment is very easy. In general, the use of the software is very simple. It is clear, and it is one of the best products.
It is very simple to use, and it is powerful. The configuration is very flexible in terms of the protocols and algorithms for encryption and security configuration.
What needs improvement?
In some cases, the logs need deeper information. In terms of communication and checking, they need to go a little deeper.
In some scenarios, when you are in a cluster environment, the load-balancing capabilities of the gateway need to be improved a little. This functionality needs some improvement.
In general, workflow features are good, but when you need to use the transformation capabilities, there are some problems in terms of the way they manage the resources of the machine. There are some limitations in the size of the file, so the transformation capability has to be improved.
For how long have I used the solution?
I have been using this solution for 3 years.
How are customer service and support?
Their support needs improvement. We have a partner, but we are not receiving a quick response. I do not know if the customers have the same experience, but in our opinion, it needs some improvement in terms of the response time. I would rate their support a 7 out of 10.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We work with some IBM products, such as IBM Sterling File Gateway. In some scenarios, it is as powerful as GoAnywhere MFT, but it is much more complex to use and set up. GoAnywhere MFT is easier. IBM has an advantage in terms of support of Connect:Direct, which is a proprietary protocol. It is a very strong protocol. It is one of the differentiators of IBM.
How was the initial setup?
Its deployment is very easy.
What was our ROI?
We are not making a calculation, but it depends on the kind of file you are moving. In some cases, if the file does not go through, you could have problems with the logistics, but I do not have a number for the return on investment.
What's my experience with pricing, setup cost, and licensing?
It is very attractive. In terms of the capacity of the product and functionality, it is a good price. Considering its capabilities, its price is good.
What other advice do I have?
We know GoAnywhere has the capability to connect to popular ICAP servers, but we are not using any.
I would rate GoAnywhere MFT a 9 out of 10.
Helps improve our data exchange processes and centralizes the exchange of data between our systems
What is our primary use case?
We use Fortra's GoAnywhere MFT to facilitate our data exchanges.
How has it helped my organization?
Implementing GoAnywhere MFT has significantly improved our data exchange processes, particularly through automation. This allows us to send large files as single attachments via email.
The Secure Folders feature of Fortra's GoAnywhere MFT software strengthens our file transfer security. It provides detailed information about every user who accesses the data. Granular permissions can be set, allowing some users to only upload files, while others can only download them. These permissions extend to the entire HTTPS service, including the hosted drive.
GoAnywhere MFT centralizes the exchange of data between our systems, employees, customers, and trading partners. This eliminates the need for multiple applications for administration.
The GoAnywhere MFT's UI is user-friendly. I was able to understand how the solution works in under one hour.
GoAnywhere MFT's workflow feature stands out because it doesn't require programming knowledge. This flexible feature is also easy to set up.
GoAnywhere MFT's workflow feature eliminates the need for custom programs and scripts for our file transfers. Since I started using it I have eliminated over 100 scripts.
GoAnywhere MFT's workflow feature has streamlined previously manual processes, benefiting both us and our clients. For instance, we now receive automated notifications summarizing office hours and can easily collect any valuable information from the administrator. Before implementing GoAnywhere MFT, these tasks had to be done manually at the end of each shift.
I'm familiar with the ICAP process. We've also installed it for some of our existing clients. This allows for normal operation without needing to go elsewhere. It provides various functionalities, including automation, testing on Virtual LAN Providers, and the ability to limit access based on factors like extension numbers. This means we can restrict access to confidential information, regardless of whether someone is visiting or working within our organization. The ICAP process allows for this control without hindering regular operations. We can further enhance security by implementing our internal processes alongside antivirus protection offered by ICAP capabilities.
ICAP plays a vital role in keeping malware out of our organization, especially in high-volume traffic environments.
GoAnywhere eliminates the need for single-function tools and unsecured file transfer methods. It can automate application upgrades, providing organizations with both protection and efficiency. This means GoAnywhere can launch applications for specific tasks, eliminating the need to develop custom applications that often require additional licenses. Additionally, GoAnywhere can potentially reduce costs compared to other solutions in our environment.
Automating file transfers has significantly reduced project workloads for our organization. Manual client interaction is now automated, streamlining a previously five- to ten-step process into one or two steps.
GoAnywhere helps our staff save time to focus on other tasks. By automating many manual processes that previously supported web users and ensured security, GoAnywhere frees up valuable staff resources.
What is most valuable?
The most valuable feature of MFT is the security it provides for our data. MFT allows us to add additional authorization and passwords to any file attachments we send via email, and also to limit the number of times the recipient can download the file.
What needs improvement?
I want to be able to use GoAnywhere to create customizable reports that I can share with the MSP containing any information related to file transfers.
For how long have I used the solution?
I have been using Fortra's GoAnywhere MFT for two and a half years.
What do I think about the scalability of the solution?
GoAnywhere MFT scales to meet the needs of organizations of all sizes.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and took two or three hours.
What's my experience with pricing, setup cost, and licensing?
Fortra's GoAnywhere MFT carries a higher price tag than other MFT solutions. The comprehensive features it offers justify the cost, provided we can utilize its full process and functionalities.
What other advice do I have?
I would rate Fortra's GoAnywhere MFT nine out of ten.
We have approximately 100-150 users.
I recommend conducting a proof-of-concept for Fortra's GoAnywhere MFT.
Which deployment model are you using for this solution?
On-premises
Good tool for managed file transfer.
What do you like best about the product?
Easy deploying, Friendly user interface, Easy management.
What do you dislike about the product?
Some features are not support, for example: uploading and downloading and removing mutiple files on AWS S3, intergrete SAP jobs.
What problems is the product solving and how is that benefiting you?
Scheduling jobs, Automation repeating jobs if failed. Supporting large numbers of file transmissions. Log tracing.
Would Recommend
What do you like best about the product?
a couple things i like about MFT is how easily configurable and how fast it is.
What do you dislike about the product?
That they do not support openshift containers.
What problems is the product solving and how is that benefiting you?
AS2,SFTP communication, File Moving at a rapid rate makes it easy to manage when a customer is having any kind of communication issue.
system administrator of large enterprise
What do you like best about the product?
Powerful integerated workflow building, reporting, tight security features
What do you dislike about the product?
Almost no. Besides audit logging, application logging needs more meaning for java
What problems is the product solving and how is that benefiting you?
Securely transfer confidential files
Easy to use ETL
What do you like best about the product?
Very flexible. Handles use cases that would require hours of development to handle otherwise.
What do you dislike about the product?
Tooling sometimes feels a little dated. But for the most part it works very well in any browser.
What problems is the product solving and how is that benefiting you?
Being able to securely move data to our vendors and customers.
GoAnywhere Review
What do you like best about the product?
GoAnywhere helped us replace antiquated processe, easy to use and had all the tools we need to be complaint will transmitting sensivite data. It was also easy to implement and the support staff was amazing.
What do you dislike about the product?
Pricing should be based on a package for everything instead of different pricing for specific modules.
What problems is the product solving and how is that benefiting you?
replace antiquated processes such as adhoc non-secure/ non-standard scripts
GoAnywhere MFT Experience
What do you like best about the product?
Troubleshooting a issue is very easy in GoAnywhere MFT when compared to other applications because of the detailed logs available inside the application. It clearly explains when a particular user logged in, what action types that user performed and other required information. I have been configuring AS2 and SFTP connections mostly, and the option of testing the Resource even before saving is helping a lot. Even the troubleshooting part is easy if the client says they are unable to connect to us. We can check the logs and see what is going wrong for the incoming requests. Also, the cloud connectors are easy to configure and are really helpful. Have used SharePoint connector and it made life easy for posting the files from local path to Sharepoint path.
What do you dislike about the product?
For inbound connections requests, even though most of the times the error message explains the issue, there are times where it gives error related to Java terminology and that is sometimes bit hard to understand. Would be helpful if easily understood terminology is used everywhere. Also, for the common errors that could occur in conncectivity, would be helpful if there is a knowledge base article available on the GoAnywhere website or portal. Also, I couldn't see the logs of changes made by admin user are shown anywhere inside the application. I couldn't see what folders were deleted by a particular admin user in the Audit Logs section.
What problems is the product solving and how is that benefiting you?
Troubleshooting the connectivity issues is easy here. Audit logs can be checked to see where it is going wrong. Also, finding out if a file was successfully sent or received can be easily identified now by using logs or completed jobs. Doing typical tasks like HTTPS post or get is also easy now because of the different resource options available.
Operations Manager
What do you like best about the product?
What I really like about GoAnywhere is that the platform provides a user freidnly UI.This was very important when selecting a product due to the types of users we have at AlixPartners. In the work that we do, we have very non technical individuals using the site that need to provide us data right away and in a secure manner. To date, this product has been a hit for our users and we are looking to implement the product in other areas to replace our instance of Globalscape. From an Admin perspective, I love that its easy to administer, easy to upgrade and the features that are availble fit in with our business use cases perfectly.
What do you dislike about the product?
At this time, I dont think there is anything that I dislike about the product.
What problems is the product solving and how is that benefiting you?
GoAnywhere has solved the administration burden that we were feeling with Globalscape. It has also helped us gain the trust back from our external clients that we are using a stable and easy to use platform. The platform is benefitting us by receiving cleints data 24/7/365 with minimal issues and also maintaining the amount of data that we exchange in a secure manner.
GoAnywhere MFT
What do you like best about the product?
The ease of use. It's easy to install, has a user friendly GUI, is very secure, intergrates well in Azure Cloud and is a cost effective solution. I've been working with GoAnywhere for a few years now and the customer support is very responsive and eager to help resolve any issues.
What do you dislike about the product?
I would like to see more sample projects like a default starting point for different use scenarios.
What problems is the product solving and how is that benefiting you?
The MFT provides inbound and outbound automation which eliminates the manual activity of having to periocially check and migrate files/data from A to B.
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