We use GoAnywhere to filter files for our clients and set up SOP connections. Our clients are primarily large corporations, and we have around 10 specialists working with GoAnywhere.
External reviews
External reviews are not included in the AWS star rating for the product.
Secure and easy way to automate, administer and manage file transfers across the organization
GoAnywhere MFT Review
The main thing for newcomers is learning the little tricks and nuances and I am not so sure that the customer support or the internet usually gets me to where I need to get when learning something new.
Goanywhere MFT Fortra Review
customer support
Good tool, consolidates all out sfts servers in one server
Improved productivity through automation from the source to the destination
What is our primary use case?
How has it helped my organization?
GoAnywhere has improved productivity through automation from the source to the destination. It has improved build time because the files are transferred to them immediately.
We use the agents for other branches of our client. It's crucial that the agents enable us to extend MFT automation to remote systems because the agent is like a mini-GoAnywhere. The solution has saved time connecting securely with third parties that we need to collaborate with, especially our clients. We're dealing with SaaS, so it helped us secure our files and the cloud files being tested.
What is most valuable?
The best feature of GoAnywhere is that transfers are straightforward if there are no other requirements from the source and destination. It doesn't require much maintenance.
What needs improvement?
The reporting could be more customizable.
For how long have I used the solution?
I have used Fortra's GoAnywhere for two years.
What do I think about the stability of the solution?
I rate GoAnywhere 10 out of 10 for stability.
What do I think about the scalability of the solution?
GoAnywhere can scale up to the enterprise level.
How are customer service and support?
I rate Fortra support nine out of 10. I'm very satisfied with the customer support. They can accommodate us when we need their help.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had another product before we switched to Fortra. Their customer support couldn't answer our technician's questions fast enough, whereas Fortra gave us the answer we needed in a timely manner.
What other advice do I have?
I rate Fortra GoAnywhere 10 out of 10. I would recommend GoAnywhere, depending on a company's needs. It's appropriate for enterprises who want to securely transfer files from service to service.
Administering many DT flows
automating sending data
many functions and options
if we coudl have a better ways to manaeg resource, jobs, more thru the datbase
GoAnywhere Managed File Transfer Solution
Provides an almost complete range of connectors
What is our primary use case?
I deploy Fortra's GoAnywhere MFT for our clients and provide presentations to prospects.
Fortra's GoAnywhere MFT allows our clients to securely share confidential files and create a web portal for external partners. This portal enables partners to search, upload, and download files, integrating with services like Google Drive. Additionally, GoAnywhere offers a secure mail feature for sending large attachments.
How has it helped my organization?
Fortra's GoAnywhere MFT provides an almost complete range of connectors.
GoAnywhere's agents allow us to extend MFT automation to remote systems, which is helpful for our clients with branches in different countries. By using the agent along with the automation service, we can interact with remote servers, thereby increasing productivity and transfer times between those servers and the head office.
GoAnywhere MFT has improved our client's KPIs. Before implementing GoAnywhere MFT, our clients didn't receive notifications when there were errors in the file process and now they are instantly informed.
To ensure a safe data collection process during the pandemic, our clients transitioned from Google Forms to GoAnywhere Secure Forms. This allowed them to securely fill out digital forms upon entering the building, with the option to attach them directly to their database.
Before GoAnywhere Secure Forms, our clients had to rely on third-party solutions but now they only have to use the MFT for their use cases.
The Go Fast feature improves the data transfer speeds for our clients.
GoAnywhere MFT saves our clients time connecting securely with third-party collaborations. Removing the manual intervention has saved around 90 percent of their time.
What is most valuable?
The most valuable features are the automatic processing of files and scheduled execution of the files.
What needs improvement?
The technical support has room for improvement. It takes between three to five days to get a resolution from them.
I would like better integration between GoAnywhere MFT and other MFT solutions.
We request the ability to customize the user interface of Fortra's GoAnywhere MFT, specifically by incorporating our company logo. This feature would provide greater flexibility and brand recognition within the software.
For how long have I used the solution?
I have been using Fortra's GoAnywhere MFT for four years.
What do I think about the stability of the solution?
For the most part, Fortra's GoAnywhere MFT is stable. Sometimes we run into critical problems that require a new patch to fix. Developing and implementing these patches can take up to a week.
What do I think about the scalability of the solution?
Fortra's GoAnywhere MFT is highly scalable. We can scale by increasing the memory.
How are customer service and support?
The technical support is delayed in providing a resolution. It can take up to five days to resolve an issue.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial deployment is straightforward. Connecting the servers and the GUI is simple. The instructions are easy to follow. Once we input the values and the IP address, Fortra's GoAnywhere MFT is easy to install.
The deployment takes five days and can be completed by one technical person.
What was our ROI?
On average, our clients see a return on investment within three years of implementing Fortra's GoAnywhere MFT.
What other advice do I have?
I would rate GoAnywhere MFT nine out of ten.
Fortra's GoAnywhere MFT doesn't require coding for everything under the input values for the workflows, unlike other solutions.
Fortra's GoAnywhere MFT requires minimal and easy maintenance.
Our clients usually assign four people in each organization that utilize Fortra's GoAnywhere MFT.
Based on the features provided by Fortra's GoAnywhere MFT, the price is reasonable. There is no need to purchase additional tools to monitor and maintain the data.
I recommend Fortra's GoAnywhere MFT to other users.
Fortra's GoAnywhere MFT provides peace of mind.
Which deployment model are you using for this solution?
The user-friendly web interface has transformed this process, allowing me to easily delegate tasks and finally share the responsibility
What is our primary use case?
While Fortra's GoAnywhere MFT offers features like secure email and file sharing, we primarily use it for its core functionality: secure file transfers. Our focus is on building automated jobs to manipulate and securely transfer files, and GoAnywhere effectively meets that need.
How has it helped my organization?
Before GoAnywhere MFT, I relied on manually written bash scripts on a Linux server to handle file transfers, creating a workload I couldn't share due to being the only Linux expert. GoAnywhere's user-friendly web interface has transformed this process, allowing me to easily delegate tasks and finally share the responsibility.
GoAnywhere has been instrumental in our secure data transfers with third parties, streamlining the process and saving us an estimated 40 hours per month. It eliminates the need for troubleshooting and writing custom scripts, making it an efficient and reliable solution.
What is most valuable?
GoAnywhere stands out for its user-friendly project creation, intuitive testing and troubleshooting, and especially its notification system, which keeps me informed of any issues that need attention, a feature we lacked before.
What needs improvement?
My only technical difficulty has been finding certificates nearing expiration. While this suggests room for improvement in certificate management, it's more likely I just need to consult the documentation.
Upgrading was a challenge and I ran into some problems along the way.
For how long have I used the solution?
I have been using Fortra's GoAnywhere MFT for eight months.
What do I think about the stability of the solution?
The only challenge I encountered with GoAnywhere was occasionally needing to increase the allocated Java memory. The software itself prompted me to do this when it started running low on resources. Luckily, my server had plenty of memory available, so I simply doubled or tripled the allocation. This was a straightforward configuration change and didn't seem to impact performance at all. GoAnywhere warned of potential slowdowns if I didn't address the memory issue, but I haven't experienced any performance problems myself.
What do I think about the scalability of the solution?
GoAnywhere has proven to be very scalable. I've been able to seamlessly add at least ten new connections since implementing it, demonstrating its ability to handle increased workloads.
How are customer service and support?
The technical support is great. They provide quality responses.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We migrated from Linux and shell scripts to GoAnywhere for this task because the previous approach, while functional, lacked efficiency and user-friendliness.
How was the initial setup?
The initial deployment was straightforward. I completed the deployment on my own.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
GoAnywhere's price is justified by its features and the time it saves me. In other words, the value I get from the software makes the cost worthwhile.
Which other solutions did I evaluate?
After considering a few other options, GoAnywhere stood out due to positive reviews. A sales demo solidified my decision - it was significantly better than the competition.
What other advice do I have?
I would rate Fortra's GoAnywhere MFT ten out of ten.
We evaluated GoAnywhere MFT's gateway feature, which adds security by placing a secure gateway at the network perimeter. However, since 90 percent of our connections already utilize a VPN, which offers its own encryption and security, we opted not to implement it. Similarly, we haven't invested in the secure forms functionality as we haven't identified a need for it.
GoAnywhere MFT itself requires minimal maintenance, only needing one patch upgrade so far. Additionally, while occasional Windows updates and server restarts are necessary, they are significantly easier to manage compared to maintaining and patching a Linux system.
GoAnywhere MFT stood out among the products we reviewed - it offered superior functionality at a surprisingly affordable price. Compared to other options, GoAnywhere felt like a clear winner in terms of both value and capability.
I recommend attending the demonstrations offered by the sales and presales engineering teams. They are product experts and are happy to provide hands-on demos where you can build a sample workflow. These sessions are very informative, and similar follow-up calls after purchase are also valuable. They can help you avoid unnecessary steps and ensure you're using GoAnywhere MFT to its full potential.
Which deployment model are you using for this solution?
Our data exchange security is now faster, easier to use, and more convenient than before
What is our primary use case?
We use Fortra's GoAnywhere MFT solution to achieve file standardization through automated workflows. In this process, when a file is sent, it's first routed to an ICAP server. Think of a file transfer as simply moving a file from one location to another. However, in this case, instead of transferring the file directly, we connect it to the ICAP server first. This intermediary step allows the file to be scanned and sanitized before it's delivered to its final destination.
We implemented Fortra's GoAnywhere MFT to securely transfer and share files, as well as automate file transfers and processes.
How has it helped my organization?
GoAnywhere has significantly improved our data exchange security. It's now faster, easier to use, and more convenient than before. It has improved automation, visibility, and security.
GoAnywhere offers good visibility through its file transfer logs. This allows me to track changes within my organization, including who made them, what changes were made, and when they occurred.
GoAnywhere's automation feature has streamlined our workflows by eliminating the need for extensive coding, programming, or scripting knowledge. Its user-friendly interface allows us to create workflows simply by dragging and dropping components. Additionally, GoAnywhere offers a library of pre-defined workflows readily available for use. These pre-built workflows can be easily integrated into our workspace with a single click. While some workflows may require minor adjustments, such as specifying a CTPS certificate, link, or IP address, GoAnywhere significantly reduces the need for manual configuration.
GoAnywhere integrates with our existing IT infrastructure and systems. It also offers a feature that allows for integration with Outlook. This integration enables us to send files securely via email through a link. However, using the standard email attachment method does not provide any file protection. The Outlook plugin streamlines this process. Once installed, it provides an option within our Outlook interface to connect and send files directly from our mailbox. This eliminates the need to access the GoAnywhere platform separately, generate a link, and then send it – saving us valuable time and steps.
The training and portal videos familiarized me with the benefits of GoAnywhere. I believe someone new to the platform could grasp most of these benefits within a week or two, though not all of them in such a short timeframe.
What is most valuable?
The most valuable feature, GoDrive, requires an additional license. It functions similarly to Dropbox, providing a central location where all users can easily upload files. Once uploaded, the files are continuously monitored, encrypted, and inaccessible to unauthorized users. Additionally, GoDrive offers image-sharing capabilities. For instance, if we want to send a file to someone via email, we can enter their email address. Instead of sending the file through the exchange server, GoDrive generates a link. This link, when sent to the recipient, allows them to access the file with a single click. The link can be set to expire after a specific number of downloads or uploads, and we can even add a password for further security. In essence, GoDrive eliminates the need to use the exchange server for file sharing.
What needs improvement?
Fortra needs to offer more use cases for GoAnywhere MFT during training.
For how long have I used the solution?
I have been using Fortra's GoAnywhere MFT for 2 months.
What do I think about the stability of the solution?
GoAnywhere MFT is stable.
What do I think about the scalability of the solution?
GoAnywhere MFT is scalable. They have a 99 percent retention rate.
How are customer service and support?
The technical support is good. Their development team releases new versions 4 times a year.
How would you rate customer service and support?
Positive
How was the initial setup?
I deployed GoAnywhere myself and found it to be easy to install. It's the simplest product I've installed so far. The process takes less than 15 minutes. All you need is the installation file. You download it, and there are almost no prerequisites for running the software.
GoAnywhere uses a web-based console for management. You'll get an HTTPS link with an IP address to access it. You can then log in to your web console to manage GoAnywhere. Even deploying it on multiple machines is straightforward; there's an agent that simplifies the process.
What was our ROI?
GoAnywhere MFT delivers a positive return on investment, as evidenced by our extensive customer base.
What other advice do I have?
I would rate Fortra's GoAnywhere MFT 8 out of 10.
GoAnywhere allows us to encrypt our data using either TGP or AES encryption.
Depending on the use case, one or two people are required to maintain GoAnywhere.
We offer GoAnywhere to a wide range of clients, from small IT shops to large banks with thousands of employees.
I recommend reading about all the additional features, such as GoDrive. You should also be aware that GoAnywhere is highly scalable.