The most common use case is secure file transfer. Fortra's web client provides that. SecureMail also helps them send emails with large file attachments.
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The solution is versatile, allowing transfers through HTTPS and different protocols
What is our primary use case?
How has it helped my organization?
We realized the benefits of GoAnywhere immediately. So many threats affect the most commonly used types of file transfers. One common way to transfer files is to put them on a flash drive, which is risky. Webmail also has limitations. You can only send around 25 MB through Outlook and Gmail. GoAnywhere is helpful and secure because it allows different protocols and encryption supported by the strongest, most secure encryption algorithms.
GoAnywhere saves time when connecting to third parties because it's easily configured. It saves more time than other kinds of file transfer applications. It's user friendly and easy to configure.
What is most valuable?
I like the versatility GoAnywhere provides, allowing transfers through HTTPS and different protocols. It can also transfer through a server and a client.
GoAnywhere's connectors are helpful for connecting and integrating various products, such as Google Cloud, AWS Cloud, Azure, and SharePoint. This makes it much easier for our clients to achieve their targets. The connectors are critical because production processes need them to connect between two applications. It helps to maintain a smooth connection between two products.
We use GoAnywhere's agents instead of the more commonly used Samba or network share. The agents are good for a company with branches globally or nationwide. It allows the branches to connect to the head offices.
The secure forms are helpful. One of my clients is in the HR department, so using secure forms to collect details from job applicants is easy. They can be compiled in a specific folder or directory so that HR can easily navigate and manage all the details of prospective employees applying to a certain company.
For some clients, we recommend GoFast for companies that need transparency between the first and second clients. If they both use GoAnywhere, we suggest GoFast since it will speed up the file transfers between them.
What needs improvement?
I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS.
For how long have I used the solution?
I have used GoAnywhere for almost two years.
What do I think about the stability of the solution?
GoAnywhere MFT doesn't have any stability problems. Any crashes are related to the client's services or problems with their database. We sometimes encounter lags when there is so much data that the donor cannot trust.
What do I think about the scalability of the solution?
GoAnywhere is easy to scale up. It isn't time-consuming to scale GoAnywhere MFT up.
How are customer service and support?
I rate Fortra's support nine out of 10. I've reported bugs to Fortra support. The issues take time and can't be fixed with a press of a button. It would be helpful if Fortra's support would regularly update us since our partners and clients in the Philippines have problems that require expertise on the backend. There are some cases they cannot provide answers.
How would you rate customer service and support?
Positive
How was the initial setup?
Our clients have different platforms. We deploy in cloud, hybrid, or sometimes on-premise because other clients do not trust a hybrid or cloud environment. We haven't encountered difficulties with GoAnywhere itself. We've had much more problems on the client's side.
We typically assign at least two resources for the deployment so we have a backup. Implementing GoAnywhere itself takes half a day, but setting up the client's environment requires an entire day. The only maintenance after deployment is upgrading the solution and migrating it from one environment to another.
What's my experience with pricing, setup cost, and licensing?
Even if you think the price is high, I would recommend GoAnywhere because it is secure and easy to use and configure. It supports different kinds of protocols. It resolves the limitations of common types of file transfers.
What other advice do I have?
I rate Fortra GoAnywhere MFT 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Highly recommended for companies of all sizes
What do you like best about the product?
We trust GoAnywhere to move critical files between systems. To date, it has included all of the features we've needed. We haven't used the product to its fullest potential, but are very impressed with it so far. It is fairly easy to learn, and we are happy customers!
What do you dislike about the product?
In my experience the lines are blurred when it comes to support. Project assistance is not covered under normal support. There are occasional errors that we have needed to resolve on our own, which it time consuming. The support documentation could be better.
What problems is the product solving and how is that benefiting you?
We've been able to consolidate and further secure our file transfers that were previously being managed and monitored on costly servers.
Its been almost 8 years working with this product and has been very efficient
What do you like best about the product?
all features it has to automate the workflows and be able to adjust it to several use cases.
What do you dislike about the product?
I think the SaaS version should have all features as the one we currently have with our licenses.
What problems is the product solving and how is that benefiting you?
sharing files with clients in a secure protocol, it gives us and users confident to share those files.
Powerful and flexible
What do you like best about the product?
It makes moving files securily in multiple ways effortless. Its easy to setup. With the training and video it is easy to get going. With the templates provided in the project tools, it becomes a joy to push on with more challenging scenarios. Lastly customer support is available when you truly get stuck and they reply shortly after you post.
What do you dislike about the product?
There is little to dislike but if I was to pick one it would be with the lack of examples I was looking for in the community forums for the exact task I was trying to undertake.
GoAnywhere do have a very responsive customer support so you can always use that.
GoAnywhere do have a very responsive customer support so you can always use that.
What problems is the product solving and how is that benefiting you?
Managing and automating all our file transfers from a single source and done securely.
GoAnywhere MFT extremly powerful suite.
What do you like best about the product?
GoAnywhere is an extremly rich and powerful suite with a bunch of different features that are useful in our day to day business needs. It provided everything we needed and more and allowed us to utilize and advance our goals with different automations that we setup for easier day to day function. While a complex product there is a lot of documentation to read up on and if worst came to worst we could always reach out and create a ticket. Overall a really good product.
What do you dislike about the product?
The biggest downside that we struck with GoAnwhere was just the learning curve. There are a lot of different features that took a little bit of time to comprehend besides the basic ftp/sftp etc. The flow takes a little bit of learning and time just solely because of how feature rich and in depth it is. Overall, a great product but probably not suited for the average common user.
What problems is the product solving and how is that benefiting you?
Replaced our old and outdated solution.
A Robust and Secure File Transfer Solution
What do you like best about the product?
1. Security: The software excels in providing top-notch security features, including multi-factor authentication, encryption, and secure protocols, which are crucial for protecting sensitive data.
2. Automation Capabilities: GoAnywhere MFT’s robust automation features significantly reduce manual intervention, saving time and minimizing errors. The ability to create complex workflows and schedule tasks enhances productivity.
3. User-Friendly Interface: The web-based interface is intuitive and easy to navigate, making it accessible for users with varying levels of technical expertise.
2. Automation Capabilities: GoAnywhere MFT’s robust automation features significantly reduce manual intervention, saving time and minimizing errors. The ability to create complex workflows and schedule tasks enhances productivity.
3. User-Friendly Interface: The web-based interface is intuitive and easy to navigate, making it accessible for users with varying levels of technical expertise.
What do you dislike about the product?
1. Cost: For small to medium-sized businesses, the pricing can be on the higher side. While the features justify the cost, it may not be a feasible option for organizations with limited budgets.
2. Complexity in Setup: Initial setup and configuration can be complex and may require a steep learning curve, especially for organizations without dedicated IT staff.
2. Complexity in Setup: Initial setup and configuration can be complex and may require a steep learning curve, especially for organizations without dedicated IT staff.
What problems is the product solving and how is that benefiting you?
Our company faced significant challenges in ensuring the secure transfer of sensitive client data. We frequently exchange large volumes of confidential information, such as financial statements and personal identification details, with our clients and partners. Ensuring the security of these transfers, maintaining compliance with industry regulations, and having a reliable audit trail were our primary concerns. Prior to implementing GoAnywhere MFT, we relied on a combination of ad-hoc methods and legacy systems that were not only cumbersome but also lacked the necessary security features and comprehensive audit capabilities.
Very powerful software
What do you like best about the product?
The fact that it can be cloud based, has cloud connectors to share files, you can also have agents installed on different machines to interact with eachother for easy file transfers.
What do you dislike about the product?
I wish the Cloud connector for Google would do is be able to transfer multiple files at once.
What problems is the product solving and how is that benefiting you?
The use of Cloud connector is great because we use the Gsuite products. Also the ability to fine tune projects with a variety of tasks libraries. It saves time for managing manually the processes.
GoAnywhere MFT Great tool and easy to make automations
What do you like best about the product?
Easy to use and upgrade application as a whole. Able to cluster so production will have a failsafe in case a server that hosts the application goes down. It is easy to set up workflows, but you need to be organized and have a good idea of the steps necessary to get from point A to point B. Customer Support is great once you open a ticket you can wait for an email response or if urgent able to call the support line and refer to the ticket.
Our company uses it daily and when a failure happens we have alerts so we can respond to them as needed.
Our company uses it daily and when a failure happens we have alerts so we can respond to them as needed.
What do you dislike about the product?
workflows can be complex since you design them from scratch. They do offer templates but wish they offered more training as most was learn on the fly or trail by error.
What problems is the product solving and how is that benefiting you?
automation of pushing and pulling files via SFTP/FTP or network shares.
FORTRA -GoAnywhere -Solid Product
What do you like best about the product?
It has so many features and the ability to meet any need for file transfers of any type and protocol.
Customer service is excellent from the Sales team and Technical Support team.
Customer service is excellent from the Sales team and Technical Support team.
What do you dislike about the product?
Sometimes it can be somewhat complicated to configure the work flows.
What problems is the product solving and how is that benefiting you?
We are a large School District, we needed to transfer files that contain PII and GoAnywhere was able to check all the boxes for us in the secure file tranfers.
Very Satisfied with Go Anywhere
What do you like best about the product?
Go Anyhwere is a very robust MFT application that is easy so learn, implement and use. The User Guide is well thought out and inclusive in most areas. The "hover over " feature is awesome to help identify what most field options/requirements are.
We have over 150 MFTs occurring nearly 24x7.
We have over 150 MFTs occurring nearly 24x7.
What do you dislike about the product?
The LDAP Login Method should allow you to narrow the Base DN so the entire directory structure does not need to be queried.
What problems is the product solving and how is that benefiting you?
Before we implemented Go Anywhere all of our file transfers were done writing batch jobs which was difficult to read and document. This made it incredibly difficult to support, troubleshoot and share/transfer knowledge. Go Anywhere's Administrative console is very well organized and easy to use. It almost documents itself due to its layout and functionality.
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