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78 reviews
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External reviews are not included in the AWS star rating for the product.


    Daniel T.

Outstanding image recognition tool

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
The advanced AI model enhances efficient scanning of product images for quick identification of defects. Base64.ai offers comprehensive document management infrastructure that enables me to organize files in my desk. It is easy to convert files into different formats with reliable OCR capabilities.
What do you dislike about the product?
I have not experienced downtimes from the document processing tasks since we deployed it.
What problems is the product solving and how is that benefiting you?
Base64.ai enables my team to analyze different products from our business comptetitors and improve on our designs. Faster and accurate document processing saves time and company resources.


    Marcus N.

The Base64 team is always available!

  • September 04, 2024
  • Review provided by G2

What do you like best about the product?
The dashboard is easy to use and making changes to our various flows can be done with a few clicks.
What do you dislike about the product?
We haven't seen a lot of cutting edge developments in the past year.
What problems is the product solving and how is that benefiting you?
Base64's OCR allows us to easily validate documents uploaded by our customers and empowers our processing team to fulfill orders.


    Carly R.

Promising digital content creation tool

  • September 04, 2024
  • Review provided by G2

What do you like best about the product?
The powerful AI writing helps me to create high quality content that is suitable for our targeted audience. Base64.ai provides specific insights that enables my team to assess market sentiments and generate reliable ads for effective customer engagements. The AI-powered chatbots have managed to streamline customer service operations by handling customer queries enabling my team to handle more critical and complex tasks.
What do you dislike about the product?
Base64.ai has done the best in content and cost optimization in digital content generation infrastructure.
What problems is the product solving and how is that benefiting you?
The software enables my team to compare the performance of different ads that enables us to settle on most productive and appropriate mode. It enhances reliable customer engagement from collected social media insights that enhances efficient decision-making.


    Lucas I.

Best in class OCR with lots of ready to use templates.

  • September 02, 2024
  • Review provided by G2

What do you like best about the product?
Number of templates available allows projects to be implemented within a few hours, usually it takes me 30 minutes or less to modify the OCR according to my needs and integrate via API. The'res a nice selection of data sources that are plug n play and the output format is easy to use and work with.
What do you dislike about the product?
Barrier of entry is pretty high considering the base plan is 300$ per month, its steep considering these days you can get something passable up and running with LLMs for a few cents on the credit card.
What problems is the product solving and how is that benefiting you?
Currently it allows me to complement business process automation software with adjacent IDP capabilities, so it enables me to be able to solve more problems with the same tech stack. Additionaly the time to value in my use case is key, since it allows me to get something passable in front of a customer in a couple of minutes.


    KELVIN IKENNA I.

A wonderful data extraction Software

  • August 31, 2024
  • Review provided by G2

What do you like best about the product?
The soft ware helped me extracted research data from different articles
What do you dislike about the product?
It was a little bit slow maybe it was due my system ram
What problems is the product solving and how is that benefiting you?
Data extraction


    Utilities

Great tech - little known secret...

  • August 29, 2024
  • Review provided by G2

What do you like best about the product?
I like the astounding capabilities of Base64's AI engine. While they support many different document types, you almost don't need them since their AI engine is so good. If you have good prompting skills, you can make their platform do just about anything.
What do you dislike about the product?
There is a bit of a learning curve with the JSON generated by their technology. You'll only see that if you are doing API integrations. If all you need is their web portal tools, you will find that an easy and powerful alternative.
What problems is the product solving and how is that benefiting you?
I love their computer vision capabilities. Makes solving complex problems so easy with the right prompting.

Using their prebuilt templates makes OCR a breeze too. I originally thought I'd have to look for a solution that had built in document edge detection; but once I started using Base64's platform I quickly threw away that requirement.


    Commercial Real Estate

Gets the job done

  • August 29, 2024
  • Review provided by G2

What do you like best about the product?
Once you give it very detailed instructions, it will get the job done efficiently and quicker than human eyes.
What do you dislike about the product?
I dislike that it will sometimes follow the instructions to process documents perfectly & other times doesn't.
What problems is the product solving and how is that benefiting you?
I have to manually review hundreds of certificates of insurance at work, and Base64.ai simplifies that process and makes it more doable for me.


    Education Management

Review for Base64.ai

  • August 29, 2024
  • Review provided by G2

What do you like best about the product?
It has a very high efficiency, vasatility and processes the data at high speed and with a high efficiency
What do you dislike about the product?
The accuracy of data extraction is often dependent on the quality of the documents being processed. Poor-quality scans, images, or handwritten documents might result in lower accuracy, requiring manual verification or correction.
What problems is the product solving and how is that benefiting you?
Manual Data Entry Errors: Manual data entry is prone to human errors, such as typos or misinterpretation of handwritten text. Base64.ai automates the data extraction process, significantly reducing errors and improving the accuracy of the information captured.

Time-Consuming Processes: Manually processing documents, especially in large volumes, is time-consuming and labor-intensive. Base64.ai speeds up this process by automating the extraction and processing of data from various types of documents, allowing businesses to focus on more strategic tasks.


    Banking

Great product - powerful document extraction

  • August 27, 2024
  • Review provided by G2

What do you like best about the product?
Base64 is really feature rich when it comes to document extraction. The thing that makes it a bit unique in the market from our research was the customizability. You could customize pretty much everything about the product with your own code, which is a huge plus. You don't have to use those features though, but they are available. The support team was really nice to work with through our demo. It also comes with a ton of built in integrations which are easy to use - for example they have plugins with UiPath so you can use the extracted data downstream.
What do you dislike about the product?
The product works great, the only downside I can think is that it seemed like the projected costs were a bit higher than some other industry leaders. It also probably doesn't have the largest user community for asking questions, but their internal support team is really good which offsets that some.
What problems is the product solving and how is that benefiting you?
We demo'd this product for usage in our IDP program to automate business processes. We ultimately went with another product but I had a lot of hands on time with Base64.


    Biotechnology

overall very well done

  • August 27, 2024
  • Review provided by G2

What do you like best about the product?
the system highlighted the areas of interest nicely, it was easy to implement, appears that it would be easy to integrate.
What do you dislike about the product?
There was not a mechanism to validate the review of medical records, to ensure compliance with FDA regulations, that the data was verefied.
What problems is the product solving and how is that benefiting you?
I wanted it to expediate the medical chart we need to perform on all donated human tissue