eFax Corporate
Consensus Cloud Solutions, Inc.External reviews
150 reviews
from
External reviews are not included in the AWS star rating for the product.
good so far
What do you like best about the product?
it’s online and not a clunky machine and fast
What do you dislike about the product?
the price is still expensive and sometimes they cancel your account and u lose everything
What problems is the product solving and how is that benefiting you?
not having a printer machine
We use this service to communicate with one another.
What do you like best about the product?
It is a convenient way to receive faxes.
What do you dislike about the product?
There are a lot of faxes that come through due to the different facilities.
What problems is the product solving and how is that benefiting you?
eFax solves the issue of communicating and that benefits me form having to make multiple phone calls.
convenience and flexibility
What do you like best about the product?
What I appreciate most about eFax is the convenience and flexibility it brings to document management. The ability to send and receive faxes directly from my email or smartphone eliminates the need for bulky fax machines and paper, which saves both time and office space. The interface is clean and easy to navigate, even for users who aren't particularly tech-savvy.
What do you dislike about the product?
Least Helpful Aspect of eFax Online Fax Service: limited customization.
What problems is the product solving and how is that benefiting you?
eFax solves the biggest problem with traditional faxing: dependence on physical hardware and phone lines.
It also addresses the issue of mobility and remote access.
It also addresses the issue of mobility and remote access.
Efficient and Easy Srvice
What do you like best about the product?
I can access my faxes and send them using my phone or ipad. It is easy to sign documents and receive information when we are on vacation. Everything is electronic and very convenient.
What do you dislike about the product?
There are no downsides except I like the original app and original efax messenger.
What problems is the product solving and how is that benefiting you?
It eliminates paper and everything can be accessed on the app or in email.
Easy and convinient
What do you like best about the product?
I like the fact that I actually have a fax number. With today's technology not everyone has a fax number, everything is done via email, but when someone requires a fax number, I like knowing I have my own and I am able to continue business as usual.
What do you dislike about the product?
I dislike that sometimes the faxes do not come through right away..
What problems is the product solving and how is that benefiting you?
The fact that some companies still require a fax number, so knowing that efax.com exist is such a blessing.
Big Fan of eFax
What do you like best about the product?
I like the option to be able to use the old website layout. Its is very easy to navigate
What do you dislike about the product?
sometimes the way the fax number get saved is confusing
What problems is the product solving and how is that benefiting you?
Sending faxes via the website is super easy.
Great Faxes
What do you like best about the product?
Easy to use, easy to receive, great product!
What do you dislike about the product?
Sometimes does not go through, have to send it multiple times.
What problems is the product solving and how is that benefiting you?
No fax machine, helps us send via web!
Sending and receiving faxes online is easy
What do you like best about the product?
What I like best about efax online is the ease of sending and receiving faxes. It is a great way to save money on printer paper because you don't need to print off those unwanted faxes that you receive.
What do you dislike about the product?
What I dislike about efax is that the fax confirmations get sent to another email address. You can't be on the efax site and print a single confirmation.
What problems is the product solving and how is that benefiting you?
As a company, we haven't had any issues with our efax online service.
BookingCenter review
What do you like best about the product?
moderately priced and simple to use, and have been used it for more than 20 years.
What do you dislike about the product?
no enhancement for nearly 20 years! We get tons of junk spam, at least 20 pages per month.
What problems is the product solving and how is that benefiting you?
need a fax number and it provides one.
Quick, easy, and inexpensive!
What do you like best about the product?
For effortless online faxing, eFax has been my top choice. I particularly appreciate the flexibility of sending faxes through their online portal or straight from my email. What really seals the deal, though, is the remarkably low price, offering true peace of mind without breaking the bank.
What do you dislike about the product?
To further enhance the user experience, I suggest considering updates to the portal's functionality and appearance. The inclusion of a feature to monitor pending sent faxes would greatly improve workflow.
What problems is the product solving and how is that benefiting you?
eFax Online Fax Service is primarily solving the problem of cumbersome and outdated traditional faxing methods. It eliminates the need for physical fax machines, phone lines dedicated to faxing, paper, and toner.
This benefits me in several ways:
-Ease of Use: As I mentioned, eFax has been the easiest online fax platform I've used. This saves me time and reduces frustration when sending and receiving faxes. The ability to fax directly from email is a particularly convenient feature, streamlining my workflow.
-Cost-Effectiveness: The affordable pricing makes it a "set it and forget it" solution. I don't have to worry about the ongoing costs associated with maintaining a physical fax machine, which can include paper, ink, repairs, and a dedicated phone line. This represents a significant cost saving.
-Convenience and Flexibility: The online portal and email integration provide flexibility in how and where I can send and receive faxes. This is especially useful when I'm not in the office.
While the service addresses these key problems effectively, I also noted that improvements to the online portal's functionality and appearance, such as the ability to track pending sent faxes, would further enhance the user experience.
This benefits me in several ways:
-Ease of Use: As I mentioned, eFax has been the easiest online fax platform I've used. This saves me time and reduces frustration when sending and receiving faxes. The ability to fax directly from email is a particularly convenient feature, streamlining my workflow.
-Cost-Effectiveness: The affordable pricing makes it a "set it and forget it" solution. I don't have to worry about the ongoing costs associated with maintaining a physical fax machine, which can include paper, ink, repairs, and a dedicated phone line. This represents a significant cost saving.
-Convenience and Flexibility: The online portal and email integration provide flexibility in how and where I can send and receive faxes. This is especially useful when I'm not in the office.
While the service addresses these key problems effectively, I also noted that improvements to the online portal's functionality and appearance, such as the ability to track pending sent faxes, would further enhance the user experience.
showing 21 - 30