eFax Corporate
Consensus Cloud Solutions, Inc.External reviews
150 reviews
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External reviews are not included in the AWS star rating for the product.
EFax review for sole proprietor Doctor
What do you like best about the product?
Faxes come directly to my email for viewing and printing
What do you dislike about the product?
Sometimes difficult to fax. Takes multiple tries before it goes through.
What problems is the product solving and how is that benefiting you?
I don't need to have all faxes printed so I pick and choose with faxes to focus on.
Easy and convenient
What do you like best about the product?
Easy to attach the document and quick to send them out. Able to fax multiple document at the same time.
What do you dislike about the product?
Login process could be easier. I need to remember the fax number and type in each time..
What problems is the product solving and how is that benefiting you?
Faxing without physical paper and be able to save the document automatically.
eFax has been a simple and cost effective way to handle my HIPAA encryption requirements
What do you like best about the product?
fast and easy and remembers fax numbers I have used previously
What do you dislike about the product?
I don't really have any things I dislike about eFax
What problems is the product solving and how is that benefiting you?
some of my business relationships still require sending a fax rather than an encrypted email
Easy and convenient
What do you like best about the product?
easy to use and can access from anywhere
What do you dislike about the product?
the way to send the fax could be a little less complicated
What problems is the product solving and how is that benefiting you?
i can get any fax where ever i am and any time through the online portal which is great
Great service
What do you like best about the product?
Faxes arrive wherever I am and easy platform to use.
What do you dislike about the product?
Wish there was an ability to click out and back in to the app when using on your phone (when you close the window it logs you out immediately)
What problems is the product solving and how is that benefiting you?
The email attachments in addition to the banner notifications are great. Helps with productivity in receiving and sending faxes quickly via an app on your phone
Using efax for a couple decades!
What do you like best about the product?
Most helpful is that paper is not needed, physical machine not needed, can access it anywhere.
What do you dislike about the product?
The only downside that comes to mind is that some spammers have gotten hold of my efax number but that's the same with a physical fax number just the same.
What problems is the product solving and how is that benefiting you?
It's solving the fact that you don't have to be tied down to a physical fax machine located in a physical office. This is all the more helpful in a Remote workplace world.
Easy to use and no need for extra phone line
What do you like best about the product?
Online access to faxes makes it easy to see what's inbound. Also sending scans is quite easy as well.
What do you dislike about the product?
The website interface could be refreshed. It feels a little outdated.
What problems is the product solving and how is that benefiting you?
Easy access to faxes when an email won't do.
So convenient + Good Customer Service
What do you like best about the product?
Real fax machines run out of paper, ink, electricity and connectivity (in power outages)... and getting a fax requires me to be where the fax machine is.
eFax conquers all of that, sending me a fax as a .pdf in my email, convenient, reliable, affordable. As a customer since 2017, I value this service!
eFax conquers all of that, sending me a fax as a .pdf in my email, convenient, reliable, affordable. As a customer since 2017, I value this service!
What do you dislike about the product?
Nothing to say here... eFax has given me no reason for dissatisfaction.
What problems is the product solving and how is that benefiting you?
Clinical client records cannot be sent by email, so fax is the standard option. By using eFax to receive clinical documents, I can access them wherever I am, quickly, easily, without going in to the office.
practical and reliable
What do you like best about the product?
Intuitive interface, simple and practical.
What do you dislike about the product?
No cons so far. Everything has worked well.
What problems is the product solving and how is that benefiting you?
An efficient and simple way to send documentation to requestors that mainly use fax.
eFax Simple and Efficient
What do you like best about the product?
Simple and efficient for our business communications
What do you dislike about the product?
ocassasional billing questions and concerns
What problems is the product solving and how is that benefiting you?
ability to have faxing come directly to your computer, anywhere/anytime
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