eFax Corporate
Consensus Cloud Solutions, Inc.External reviews
150 reviews
from
External reviews are not included in the AWS star rating for the product.
Works well
What do you like best about the product?
I thinks it's simple to use through the web or mobile app. i mostly use it to send faxes via the email using Gmail on an ios device.
It's also affordable.
It's also affordable.
What do you dislike about the product?
The user interface could be a bit more modern looking on both mobile and web.
What problems is the product solving and how is that benefiting you?
I'm a Healthcare provider and I use the fax to send documents to insurance companies.
Have used for over 10 years NEVER had a glitch
What do you like best about the product?
The ease of use in sending faxes and the reliability of receiving faxes.
What do you dislike about the product?
I get quite a bit of spam faxes. I wish that EFax had some way to block spam telephone numbers from sending faxes to eFax numbers.
What problems is the product solving and how is that benefiting you?
I don't actually have a landline with my office at home business. With Efax I can send and receive faxes anywhere I can access my email. Efax makes digital documentation of incoming faxes easier because the faxes already come to me as pfd files. I have NEVER had to call on eFax support in the over 10 years I have been using the product because there has never been a glitch.
Very user friendly!
What do you like best about the product?
Simple and fast and allows me to communicated effectively.
What do you dislike about the product?
It does everything I need it to do so I love it!
What problems is the product solving and how is that benefiting you?
I work with the IRS a lot so eFax has been huge in helping achieve that goal.
Efax is a wonderful addition to our business communications
What do you like best about the product?
I love that I can "fax" PDF documents right from my computer and have the fax confirmation available so I know it was successful. The "cover sheet" is built in so I don't even have to worry about adding it, or I can not use it with the click of a box. It's stress free faxing all from my computer!
What do you dislike about the product?
the only downside I could see is if you don't have internet
What problems is the product solving and how is that benefiting you?
I no longer have to print documents and fax them, I can fax any pdf and not have to worry about using printer ink and paper. Plus the biggest issue is that I have the document stored along with the fax confirmation in case I need to send again, or just for file documentation.
A great way to continue using faxes as things are moveing forward
What do you like best about the product?
Being able to send a fax without a fax machine has been critical for our business.
What do you dislike about the product?
The online experience is fair at best. It takes time to find things on the site.
What problems is the product solving and how is that benefiting you?
allowing us to get businesses with government bodies that do not have a good or updated platform.
it is easy to use and quick.
What do you like best about the product?
It is very easy to use, quick and provides recording keeping of the faxes
What do you dislike about the product?
nothing- very easy to use and cost is ok.
What problems is the product solving and how is that benefiting you?
Easy for clients to send paperwork
good
What do you like best about the product?
I like the ease of being able to get faxes
What do you dislike about the product?
sending faxes should be a lot easier than it is.
What problems is the product solving and how is that benefiting you?
recieving faxes from any one
efficient and cost effective
What do you like best about the product?
It works and its easy to use. I like the cover sheet and the page count features.
What do you dislike about the product?
it can take a while sometimes. Sometimes people dont get my faxes but that may be a function of the other parties fax machine.
What problems is the product solving and how is that benefiting you?
If a party does not accept email and only fax, then it is convenient to be able to use efax.
Much better than previous service.
What do you like best about the product?
Email notifications are extremely helpful.
What do you dislike about the product?
Nothing we do not dislike. We would always get kick-backed scans with our other service and this one rarely kicks things back if ever.
What problems is the product solving and how is that benefiting you?
In our last service, the faxes would not go through all the time or would get kicked back or time out. This one rarely does.
Great customer service
What do you like best about the product?
E-fax is easy to use and the pricing is great
What do you dislike about the product?
There is nothing I dislike about e-fax system.
What problems is the product solving and how is that benefiting you?
It saves me time because it allows me to fax from my email from anywhere instead of having to be in the office.
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