External reviews
479 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Application Architect
What do you like best about the product?
Flexibility to do what I need to do to get things done.
What do you dislike about the product?
There is a learning curve, and hard to know what to do, but it can be done.
What problems is the product solving and how is that benefiting you?
We are automating the onboarding of new employees. We have codified manual processes and are able to visualize things that were previously tribal knowledge.
Appian Tool Review
What do you like best about the product?
It's low-code and easy to develop. It's one of the smart tool to build applications quickly and helps address business problems fast. It's also easy to check and deploy to higher environments using Compare and Deploy feature withing the tool. If we are missing anything the deployment package, the tool will let us know immediately. It's easy to revert changes using versions. It's easy to build UI"s with lot of features and drag and drop options.
The processes will run fast and we can create many instances at once. Processes have lot of plugin options to help developers to do lot of stuff. If we need some feature which is not available OOTB then we can develop our own plug-in and deploy to server and use them in real-time. It's easy to monitor processes as well and manager security.
Easy to build reports for business needs.
It's easy to learn for any new developer with little or no programming language.
The processes will run fast and we can create many instances at once. Processes have lot of plugin options to help developers to do lot of stuff. If we need some feature which is not available OOTB then we can develop our own plug-in and deploy to server and use them in real-time. It's easy to monitor processes as well and manager security.
Easy to build reports for business needs.
It's easy to learn for any new developer with little or no programming language.
What do you dislike about the product?
Long running processes are not recommended.
Adds unwanted code lines when drag and drop is used.
Hard to debug with the generic errors Appian throws.
Deploying plug-in in cloud is difficult and time taking.
Adds unwanted code lines when drag and drop is used.
Hard to debug with the generic errors Appian throws.
Deploying plug-in in cloud is difficult and time taking.
What problems is the product solving and how is that benefiting you?
We recently developed an app in Appian for health care customers to see the member info and all the cases and record the interaction activities and get the reports emailed to business people. Loading file and sending files/emails are all automated. In Java, they were expecting it to be completed in 6 months. I built it in 2 weeks using Appian and it's been used by customers from past 2 months without any defects. They liked it so much that they have asked to enhance the app with new features and continue using Appian.
Great workflow tool
What do you like best about the product?
By far the best feature by far is the timing automation. With so much to do and little time. We use the time out feature to keep the workflow moving.
What do you dislike about the product?
The coding. I initially thought Appian was similar to other low code software. It is still not full code, but it is not low code.
What problems is the product solving and how is that benefiting you?
We currently use Appian to approve premium freight above and beyond regular charges. We are able to track these movements and all must be approved.
Good RPA tool for custom automations
What do you like best about the product?
Automatic email task notification
Easy to develop application and re-use the code for multiple applications
Open platform that can easily integrate with external systems
Easy to develop application and re-use the code for multiple applications
Open platform that can easily integrate with external systems
What do you dislike about the product?
Nothing as such I have to dislike
I feel it is good
I feel it is good
What problems is the product solving and how is that benefiting you?
Appian is helpful is automating the manual efforts we do daily and reduces manual efforts
One app can do so much
What do you like best about the product?
The ease of use. The modelling flow chart to model process flow diagrammatically instead having to write line after line after line of code. I like how you can pretty much create any process type application for so many industries. I can see it being used in totally different industries from healthcare to education to inventory type systems.
What do you dislike about the product?
The one downside is that I have to learn a little bit of coding. The SAIL language is not too bad to learn, but it's a little confusing for non programmers. I don't like some of the restrictions put on the software, like only being able to have 5 menus on a webpage. But with a little creativity, I'm sure people will find workarounds.
What problems is the product solving and how is that benefiting you?
I wasn't solving a problem with Appian. I was sent to a week long developer fundamentals class taught by Gabriel Salas. In that class we solved a problem for a car rental system. this system included maintenance scheduling, email notification, task assignment, process flow modelling, decision tree making. There was also another app that we used as a demo for a class training resource site and a doctors office, that is populated with doctors, nurses, prescription medication and patients. Patients will get automated e-mail notifications for appointments and they have their own portal so that they can set up an appointment time, pick the doctor they want and fill in form for their own diagnosis.
Recommendations to others considering the product:
For non-coders, business people, they can help developers model the business processes in the same project or app. This does lift the burden a little bit off the developers. It is also suitable for performing the agile methodology with dev-ops, which seems to be the industry standard in rolling out software applications. It also has a robotics and automation component to it but we didn't demo it. Considering the competitors out there like pega, appian is very similar and the ease of use is quite good.
Appian is a great partner not just a vendor.
What do you like best about the product?
Their systems are written using the software they provide. Therefore no matter who you talk to at Appian - they all have had experience in the system. Everyone from the incident management to the higher-level representatives is always available when needed to work on or escalate issues. Education provided by the online learning center is free and quick digestible segments instead of large time-consuming training sessions. If I need to learn how to build a dynamic interface or develop an effective database. They do have a certification path if that is of interest to your team. They have a very nice community site that is also based on the product. Easy to navigate and search for helpful information. Incorporated into the community site is the app market that does boast numerous amount of plugins for Appian.
What do you dislike about the product?
The quarterly update is a bit excessive for my team's regression testing abilities. This requires more effort as we are moving into more processes developed requiring more time for regression testing.
What problems is the product solving and how is that benefiting you?
Automation of manual processes that removes many emails and human errors. We initially converted our existing processes out of Oracle BPM and into Appian. We have expanded upon those applications and have created new applications to cover additional needs. While we did utilize a partner to help us begin our Appian journey - we are now doing all development in house.
Recommendations to others considering the product:
They are a great company to partner with. They do give a wealth of knowledge and they have a path to keep them successful in the BPM market.
Appian - A great product with minimal limitations
What do you like best about the product?
I love the quarterly upgrades, that enable Appian to be cutting edge. Constant platform improvements continue to allow us to provide the best product to our business partners.
What do you dislike about the product?
Reporting. Using the out of the box reporting functionality produces slow, inefficient reports. Developers must also become proficient in SQL to create views of data that the Appian reports can be produced from.
What problems is the product solving and how is that benefiting you?
We've built numerous custom applications on Appian, supporting multiple business unit. To name a few...Marketing, Compliance, Client Ops, Trade Ops and Creative Services. We have learned that we can manage the flow of work across departments, to allow them to focus on their core responsibilities, instead of getting caught up in process. We've also mitigated risks and ensured that necessary consent and acknowledgements are received.
Appian Review
What do you like best about the product?
Workflows that integrate and that can be easily extended.
What do you dislike about the product?
Cost per license that makes it difficult to push to larger number of people
What problems is the product solving and how is that benefiting you?
a lot of the financial workflows and integrations
A fast way to develop applications
What do you like best about the product?
Appian can be used by people with minimal coding experience.
What do you dislike about the product?
Appian documentation has been improving.
What problems is the product solving and how is that benefiting you?
We use Appian to create student-focused applications. Its software has enabled use to build and modify features in a short amount of time.
Recommendations to others considering the product:
Great product to try for speedy delivery.
Flexible platform with unbeatable time-to-market.
What do you like best about the product?
Your imagination is the only real limitation of what you can achieve.
What do you dislike about the product?
License model pricing structure not suitable for incremental growth.
What problems is the product solving and how is that benefiting you?
Manual workflows and audit requirements.
Recommendations to others considering the product:
If you have a budget and robust managerial support you should be set. If you don't, you may struggle with building a satisfactory case from an ROI perspective. In most cases, in order to derive real value, your use case need to touch many employees, each employee require a user license to access Appian (see above comment about pricing structure).
showing 391 - 400