We use Appian for the automation of processes. The solution is typically used to automate case management.
Appian Platform
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The solution has a very strong workflow engine, but it needs to improve its UI capabilities
What is our primary use case?
What is most valuable?
The most valuable features of Appian are workflow management and the ease with which you can build the UI.
What needs improvement?
One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI.
For how long have I used the solution?
I have been working with the solution for around seven years.
What do I think about the stability of the solution?
Appian is a very stable solution. We've never faced any huge glitches or bugs with the solution.
I rate Appian ten out of ten for stability.
What do I think about the scalability of the solution?
Appian is a scalable solution. However, we have to be a bit cautious if large volumes of data are being exchanged and if there are any use cases to transform the data in between.
I rate Appian a six out of ten for scalability.
How are customer service and support?
Appian's technical support is pretty decent. The support team responds on time and sticks to their SLAs, which is good. Appian provides good support from an infrastructure and platform perspective.
How would you rate customer service and support?
Positive
What about the implementation team?
Appian's deployment is pretty good. To run your deployment processes, it has separate built-in utilities and tools to deploy packages across the environment. I work for a services company, and I have built applications for some of our clients leveraging Appian as a platform, which is used probably every day.
What other advice do I have?
I am using the latest version of Appian. Appian is deployed on Appian's own cloud in our organization.
Appian has a very strong workflow engine compared to other solutions like OutSystems and Mendix. I would definitely recommend Appian to someone who is looking for strong workflow and process capabilities. However, I recommend other platforms like OutSystems and Mendix to someone looking to build their own mobile app or looking for a lot more flexibility with respect to user experiences.
Appian is a pretty good tool. It's a low-code platform where you can start building your applications pretty fast. It has got really good workflow capabilities and a very good process engine. The solution has started integrating with cognitive services, RPA, and other services, which are probably at their initial stages, but the platform's roadmap is really good. Appian is definitely a platform to explore if you are considering a low-code platform to be part of your tech portfolio.
Overall, I rate Appian a seven out of ten.
It was so amazing and a lot qof contacts.
What do you like best about the product?
The drag ando drop design and the conection by APIs.
What do you dislike about the product?
Maybe the certificación is hard, and the environmet to learn It, It suspende 3 days of inactivity.
What problems is the product solving and how is that benefiting you?
Sector telecommunicatiions.
Low code AE
What do you like best about the product?
Low code platform that is best suited for developers.
What do you dislike about the product?
Nothing comes to mind at this time, I like most
What problems is the product solving and how is that benefiting you?
They're solving integration problems with clients that have older legacy platforms.
An insightful experience
What do you like best about the product?
Ability to quickly develop API driven solutions for many unique stakeholders
What do you dislike about the product?
Can be confusing to convey to citizen developers with no coding experience
What problems is the product solving and how is that benefiting you?
Native system's inability to adhere to custom business logic as well as several other deficiencies the vendor cannot solve that severely impacts cycle time
Appian really Nice software
What do you like best about the product?
Appian is really easy and confortable to be applied
What do you dislike about the product?
Maybe is not as a thing that I dislike, bit inprefeer that they app will be well known
What problems is the product solving and how is that benefiting you?
Environmental impact of my products
Deployed 18 applications as an Appian practice lead
What do you like best about the product?
Speed of development and integration. User interface is clean
What do you dislike about the product?
Single database for all apps. We need better support for external transactional databases
What problems is the product solving and how is that benefiting you?
Audit applications and internal departmental solutions where a workflow and data management is required
An amazing Technology envent
What do you like best about the product?
Appian is a very complete platform! It is a digital ecosystem where you can find everything you are looking for. In government organizations it is an excellent tool to obtain results in a short time
What do you dislike about the product?
Nothing, appian is a complety tollo for your gobierne y organizacions
What problems is the product solving and how is that benefiting you?
To be able to make developments in a short time
CTO
What do you like best about the product?
Low code capabilities and features. Multipurporse platform. BPM, Document Management, IA, RPA. Easy to learn and fast deployment (go live)
What do you dislike about the product?
Nothing. We the new product road map all has been cover.
What problems is the product solving and how is that benefiting you?
Improve citizens satisfaction and proccess more eficiency and transparent.
Practical and Insightful on your darata
What do you like best about the product?
Data Fabric and the way it gets all the data together in a unified way of access
What do you dislike about the product?
The user interface intuitiveness and its customizable with a wow factor, the UI is mostly a systematic experience and difficult to impress business users
What problems is the product solving and how is that benefiting you?
The workflow and orchestration of the different systems and departments to provide the overall solution
Human augmentes by AI
What do you like best about the product?
Générative AI to leapfrog develoment and back Office operators work
What do you dislike about the product?
Nothing comes to my mind. May be I need to better understand the advantages of using Appian process mining versus other competitors like Celonis
What problems is the product solving and how is that benefiting you?
Back Office operators activity tracking and support in doing their tasks
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