Secure platform has boosted daily operations, supported AI work, and improved customer trust
What is our primary use case?
In my day-to-day work, I collect customer data and different reports for telecom organizations using Ubuntu Linux only. I troubleshoot customer nodes via Ubuntu Linux exclusively because all customer nodes are on Linux servers with different virtual versions that are all controlled by Ubuntu Linux. Since this is a daily part of my work, it has become one of the key roles in my daily responsibilities.
Recently, Ubuntu Linux has played a key role in AI/ML use cases, IoT device management, and daily tasks that came from desktop computing. These are now being used in day-to-day use cases. Application development setup is also being done from Ubuntu Linux only. Millions of websites and cloud applications like OpenStack and AWS are also becoming more stable from a security perspective, and all are being handled by Ubuntu Linux.
What is most valuable?
The best features of Ubuntu Linux are that it is user-friendly and simply accessible. The built-in firewall, which is UFW, encryption, full disk or folder encryption, regular security updates, and Secure Boot for IoT are also significant advantages. Additionally, it is open-source and completely free to use. Ubuntu Linux is optimized for speed and efficient on older hardware with lightweight components.
Ubuntu Linux has impacted my organization by providing a cost-effective, secure, and highly flexible platform. It is widely used across servers, cloud environments, and developer workstations. It helps my organization reduce operational costs, enhance security, and boost developer productivity.
In the last year, approximately twenty percent sales increased after using Ubuntu Linux. Ubuntu Linux has a robust security model with the built-in firewall UFW that I mentioned earlier. Regular automatic security updates and the permission system make it highly resistant to malware and viruses. These features attracted customers, and they believed in the security provided, which significantly increased our sales.
What needs improvement?
Ubuntu Linux should select the fastest mirror for software updates in the software and update settings. It should also consider enabling the pro methods for enhanced security and maintenance.
I would suggest disabling unnecessary applications from launching at boot using tools like GNOME to free RAM and CPU. Ubuntu Linux can regularly run auto clean to clear all cache. Preload installation can be done, which will help applications launch faster by preloading frequently used ones into memory. The Terminal can be improved, and swappiness optimization can be performed.
For how long have I used the solution?
I have been working in my current field for around four and a half years.
What do I think about the stability of the solution?
Ubuntu Linux appears to be very stable.
What do I think about the scalability of the solution?
Ubuntu Linux handles growth and increased workloads well. Ubuntu Linux can handle growth easily and has a good level of scalability.
How are customer service and support?
In terms of customer support for Ubuntu Linux, it appears very good.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, Kali Linux was being used by my organization, but it did not suit my organization as the UI was very slow, different issues used to occur, and the support was not available.
I did not evaluate much because all of my colleagues suggested going for Ubuntu Linux only.
What was our ROI?
In the last year, approximately twenty percent of sales increased due to Ubuntu Linux, and ten percent of workload decreased after using Ubuntu Linux.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing and licensing, it seems very reasonable.
What other advice do I have?
The security upgrades and lightweight components made a noticeable impact in my daily work. The built-in firewall and encryption methods really enhance the security of our customers, which increased our customer base because they believed that using Ubuntu Linux, our security has reached a maximum point and they can safely use it with confidence.
I would advise customers that I was also using different versions of Linux like Kali Linux, but after using Ubuntu Linux, the UI and application seem much easier. It is open-source, so I would recommend trying it for at least a few months, and then you will see the difference and will never leave it. My overall rating for Ubuntu Linux is eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
An Excellent LTS Choice for Servers and Development
What do you like best about the product?
Large community and documentation
Long-term support
Ease of use
What do you dislike about the product?
configuration changes between releases
Snap dependency
What problems is the product solving and how is that benefiting you?
Simple package management with apt and sensible defaults reduce setup and maintenance effort
Has supported secure application hosting and reliable server management
What is our primary use case?
I use Ubuntu Linux for servers and hosting applications.
What is most valuable?
I find the GUI to be good in Ubuntu Linux, and I appreciate the open SSH. The fact that it is free since it is open and open-source is why I appreciate it and feel it is secured. We have multiple different kinds of support related to Ubuntu Linux, including official support and other options.
I am currently using laptops, desktops, and servers, and Ubuntu Linux supports all these devices. If I need it for Raspberry Pi or something similar, I can download another Linux distribution.
Ubuntu Linux is scalable, especially for servers. We prefer using Ubuntu Linux Servers rather than Windows.
The biggest advantage of Ubuntu Linux for me is that it is open-source, secured, and scalable.
What needs improvement?
I was thinking that Ubuntu Linux and Windows would work on the same machine. With Windows 11, they came together, so it is a good thing. On the GUI, when I use SSH or PuTTY or what is called a console port to connect with the network devices or servers, it is somehow difficult compared with Windows. If it gets easier, then it will be great.
For how long have I used the solution?
What do I think about the stability of the solution?
At this time, I have no issues with the stability of Ubuntu Linux.
What do I think about the scalability of the solution?
So far, I do not have any issues related to security in Ubuntu Linux. Whenever there is an update or whenever I install an application, I update it. Therefore, I do not have any significant issues with the Ubuntu Server.
Everything is good with Ubuntu Linux. I do not have any significant challenges with Ubuntu Linux.
How are customer service and support?
I have not contacted Ubuntu Linux support.
How would you rate customer service and support?
How was the initial setup?
Setting up Ubuntu Linux is easy for me. It takes just 10 minutes.
Which other solutions did I evaluate?
I am currently using laptops, desktops, and servers, and Ubuntu Linux supports all these devices. If I need it for Raspberry Pi or something similar, I can download another Linux distribution.
What other advice do I have?
I was thinking that Ubuntu Linux and Windows would work on the same machine. With Windows 11, they came together, so it is a good thing. On the GUI, when I use SSH or PuTTY or what is called a console port to connect with the network devices or servers, it is somehow difficult compared with Windows. If it gets easier, then it will be great.
It is really hard to think of specific benefits in Ubuntu Linux that are not available in Windows at this time. However, on the security side, Ubuntu Linux is more secured.
At this time, we do not purchase anything related to Ubuntu Linux Server through AWS Marketplace.
On a scale from one to ten, I would give Ubuntu Linux a rating of nine.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Using the Ubuntu Linux distribution in daily work
What do you like best about the product?
Everything, from easy to install to easy of use in private or in corporate environment
What do you dislike about the product?
There are no dislike as far as I’m aware.
What problems is the product solving and how is that benefiting you?
Licencing model for first, after that is the tools which I and my team use for everyday work
Ubuntu system UI UX
What do you like best about the product?
I really appreciate the Ubuntu system, especially for its user interface, user experience, and overall performance.
What do you dislike about the product?
I don't have any particular reason to dislike it. In fact, I really enjoy using the Ubuntu system and have no complaints.
What problems is the product solving and how is that benefiting you?
This tool has helped me boost both my speed and performance when handling any type of task.
Discovering extensive documentation and seamless software integration elevates daily operations
What is our primary use case?
Ubuntu Linux is my operating system for daily use, and because I am related to networking operations, I prefer Linux over Windows. The FortiClient in Windows is very limiting and the IT department most of the time doesn't know how to open certain ports or are very limited in their skills with FortiClient, so I have more freedom to open ports and run some services with it.
What is most valuable?
One of the best features of Ubuntu Linux is that if I need something, I just download it. Everything I need I could search for on the net and just download it and use it, whereas Windows is more problematic.
Ubuntu Linux's rapid support and extensive documentation are fine to me. Every time I need to do something, I find well-explained documentation about the process, so I have no complaints about the documentation or the info about how to do it.
What needs improvement?
I always use just the LTS versions of Ubuntu Linux, but I found recently some software that needs the 20.04 version, which is out of the support lifecycle, and those systems are needed by us, causing a problem when I tried to upgrade. The systems stopped working and it was a disaster, as they support the LTS but the old ones, and when I need to update some packages, they are out of the support system support cycle.
For how long have I used the solution?
I have used Ubuntu Linux for maybe 12 years.
How are customer service and support?
I have never rated the support or customer service of Ubuntu Linux as I have never used it.
How would you rate customer service and support?
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing for Ubuntu Linux is that I always use the free version, so I never paid for any installations or support.
What other advice do I have?
I have not used Ubuntu Linux's cloud-init capabilities for configuring or managing instances in cloud environments.
I don't know of any things that could be better with Ubuntu Linux, as everything works fine.
On a scale of one to ten, I would rate Ubuntu Linux a 10 plus.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Good compatibility and improvement needed in migration process
What is our primary use case?
I basically work only in Linux because I'm a Linux system administrator, so I preferably only work in Linux systems.
I'm basically a system admin in the Linux domain, and I work in EC2 instances only. My work revolves around Drupal websites, as I work in an organization that primarily focuses on Drupal websites. To run those Drupal websites, we use EC2 instances as our server, so that is the main expertise I have.
I am not exactly in development because I'm in operations, but that can come into the role itself because I'm involved in operations, not the development team itself.
What is most valuable?
I am currently using Ubuntu Linux internally in my company, and for customers too.
For long-term support, it has been good because in most enterprise environments, people still use Ubuntu Linux sixteen, which is quite obsolete now. Other enterprise versions do not support obsolete systems, so supportability is good in terms of Ubuntu Linux. For sustainability, it's quite a significant point of view for every organization. For us, Ubuntu Linux is the preferable way.
The documentation for Ubuntu Linux is quite extensive; you'll gain the information that we intend to, but you need to have the ability to navigate through the documents. That's very good knowledge that they provide, and that's a solid point from me.
Most people prefer Ubuntu Linux. If they want any specific tooling, such as SAP applications, people use SUSE or Red Hat for specific hybrid infrastructures related to security. If people want reliability and flexibility to run anything, they use Ubuntu Linux. Compatibility with hardware is very good with Ubuntu Linux; I have seen very few issues regarding compatibility.
The first advantage is that it's price-efficient as far as the enterprise version is concerned. There's not a very big difference, but if you are running ten to twenty thousand fleets, those few dollars could mean a lot for some organizations. The second advantage is compatibility with any hardware, and the third is reliable OS updates and support.
Any Linux is scalable in terms of capacity, and on a day-to-day basis, we use scalability options with the help of Kubernetes clusters. It's very convenient to scale it up to any form needed because Ubuntu Linux itself is a lightweight OS.
What needs improvement?
For long-term support, it has been good because in most enterprise environments, people still use Ubuntu Linux sixteen, which is quite obsolete now. Other enterprise versions do not support obsolete systems, so supportability is good in terms of Ubuntu Linux. For sustainability, it's quite a significant point of view for every organization. For us, Ubuntu Linux is the preferable way. For others, it might not be, so that is quite a subjective matter itself.
The pinpoint of the problem is that they take time because they need specific information. We need to go to AWS first, and then they'll contact the Ubuntu Linux support team itself. This creates a two-way hop for us, which is why it's not that great. It's not really Ubuntu Linux's problem but rather the way we are accessing Ubuntu Linux.
The migration part when migrating an application or one version of Ubuntu Linux to another is quite hectic. During the process, one or many applications might crash. That is something they could handle themselves, but I don't think that's something Ubuntu Linux will look into. During a migration project that I was handling, Ubuntu Linux was not completely compatible for the migration process from one application to another. This is an area they could improve in migrating from minor versions to major versions.
For how long have I used the solution?
I have been working with Ubuntu Linux for three years now, and I've used different flavors from sixteen to twenty-two, and now it's the latest focal, which is twenty-five.
What do I think about the stability of the solution?
For me, it's quite simple because we don't frequently update the stack itself. For many people, it is subjective because if you're running very dynamic applications, not only on Ubuntu Linux but any Linux systems, it can be quite subjective based on the applications they are using. If updates happen frequently, no system would be stable without tuning it every time there's an update. For us, it's quite reliable in terms of stability.
What do I think about the scalability of the solution?
Any Linux is scalable in terms of capacity, and on a day-to-day basis, we use scalability options with the help of Kubernetes clusters. It's very good as there is no technical reasoning against it because Ubuntu Linux itself is a lightweight OS, so it's very convenient to scale it up to any form needed.
How are customer service and support?
The main issue is that they take time because they need specific information. We need to go to AWS first, and then they'll contact the Ubuntu Linux support team itself. This creates a two-way hop for us, which is why it's not that great. It's not really Ubuntu Linux's problem but rather the way we are accessing Ubuntu Linux.
How would you rate customer service and support?
What other advice do I have?
I would rate Ubuntu Linux a 9 out of 10. Any Linux is scalable in terms of capacity, and on a day-to-day basis, we use scalability options with the help of Kubernetes clusters. It's very good as there is no technical reasoning against it because Ubuntu Linux itself is a lightweight OS, so it's very convenient to scale it up to any form needed.
The migration part when migrating an application or one version of Ubuntu Linux to another is quite hectic. During the process, one or many applications might crash. That is something they could handle themselves, but I don't think that's something Ubuntu Linux will look into. During a migration project that I was handling, Ubuntu Linux was not completely compatible for the migration process from one application to another. This is an area they could improve in migrating from minor versions to major versions.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)