I primarily use Domo for building reports and dashboards against our Snowflake data warehouse. It is utilized in a university setting with a couple thousand students.
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Domo is a simple and efficient way to review and monitor data
What do you like best about the product?
Very user friendly with a great support staff.
What do you dislike about the product?
Some limitations on visualizations and their design.
What problems is the product solving and how is that benefiting you?
Helps me keep track of all my data across multiple programs and initiativeals.
Enables us to build detailed dashboards enabled by local support but comes at a high cost
What is our primary use case?
What is most valuable?
Domo is a local company, and I have found it to be rock solid. I have been using it for four years and have been able to extract the information I need from it.
What needs improvement?
One of the biggest problems is that end users require a license to run their own reports and dashboards, which are fairly expensive. Domo is also not the easiest product to use and is more expensive to maintain and support. Additionally, data caching issues, limited scheduling options, licensing, and AI feature costs need improvement.
For how long have I used the solution?
I have used the solution for four years.
What do I think about the scalability of the solution?
Sigma, which is written for Snowflake, scales more easily than Domo. Domo's ability to handle scalability is limited.
How are customer service and support?
Domo's customer service gets back fairly quickly but can be slow at times, especially for smaller clients. While they eventually provide the correct answers, their support for smaller customers could be improved.
How would you rate customer service and support?
Negative
How was the initial setup?
The initial setup of Domo is more complex compared to Sigma. I would rate Domo as a six or a seven in terms of complexity, whereas I might rate Sigma as a nine in terms of ease of use.
What's my experience with pricing, setup cost, and licensing?
Domo is expensive compared to other solutions.
Which other solutions did I evaluate?
I am considering Sigma and am evaluating its features compared to Domo.
What other advice do I have?
Overall, I would rate Domo as a six. In the early years, I might have rated it an eight, but as I have learned more about it, my assessment has gone down. We are a university, and we did not originally choose Domo; it was selected by a previous CFO. Our current evaluation indicates it might be oversized and costly for our needs, so we're considering alternatives.
DOMO- Bart Durham Injury Law Office Review
What do you like best about the product?
I love being able to customize what data pertains to each department in our office.
What do you dislike about the product?
I strongly dislike that the data takes 24 hours to update. The data is not in real time.
What problems is the product solving and how is that benefiting you?
We are able to see our conversion rates based on how many cases we sign up each month. This has been helpful when applying bonuses for specific teams. Goal setting makes this possible through DOMO.
Pipeline efficiency enhanced but dashboard settings need refinement
What is our primary use case?
We use Domo as a platform for our officials. It is used for high-level data submissions.
How has it helped my organization?
Domo has streamlined data submissions for our high officials.
What is most valuable?
The pipeline features and data ingestions in Domo are quite good.
What needs improvement?
Dashboard settings in Domo are not much different from other platforms like Power BI. Data integration is okay, but not the best. Additionally, sometimes, if you want to revert data, Domo lacks features for rectifying these errors effectively.
For how long have I used the solution?
We have been using Domo for around one year.
What do I think about the stability of the solution?
The stability of Domo is reliable. It does not break down, and support is also good.
How are customer service and support?
The support provided by Domo is good.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We were using Domo for a long time. We did not use any other product prior to Domo.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the pricing. We just use it.
What other advice do I have?
I would recommend Domo. It is okay for dashboard use and easy to use.
I'd rate the solution six out of ten.
Visualization tool
What do you like best about the product?
It's no code low code
Support line is very good
Support line is very good
What do you dislike about the product?
Need more users who are trained on domo
tool
tool
What problems is the product solving and how is that benefiting you?
Analytics platform within the company
Fast and easy data collecting and processing
What do you like best about the product?
The barrier to entry for Domo is very low, you can learn basic concepts very quickly and easily. There are also many support channels and videos for any questions you may have when collecting and processing data.
What do you dislike about the product?
One downside that comes to mind is the ability to collect data straight to Domo. There are many ways to capture data and link it to Domo, but nothing specifically straight to Domo. There are also othe ways of viewing and structuring cards that do not currently exist.
What problems is the product solving and how is that benefiting you?
Domo is helping us collect data to create daily, weekly, etc. reports that inform the Managers of where the business is and how it is performing.
The one to beat!!!!
What do you like best about the product?
We have been using Domo for about 6 years now. The best thing about Domo are the connectors. You can pretty much connect to all major data systems.
Also there were several major updates done to the product to make it more powerful and make it much easier to build reports.
The new App Studio makes it easier to build good looking and customizable dashboards.
Over the years Domo has been constantly upgrading the product and adding more and more features both to their ETL tool and the report builder (Analyzer). This has truly made Domo a leader when it comes to BI tools. The DomoAI is also constantly improving and is going to be a force to reckon with in the coming years.
Also there were several major updates done to the product to make it more powerful and make it much easier to build reports.
The new App Studio makes it easier to build good looking and customizable dashboards.
Over the years Domo has been constantly upgrading the product and adding more and more features both to their ETL tool and the report builder (Analyzer). This has truly made Domo a leader when it comes to BI tools. The DomoAI is also constantly improving and is going to be a force to reckon with in the coming years.
What do you dislike about the product?
The pivot chart still needs a lot of work and also they need some kind of a way to show/hide columns dynamically on the table charts. Also needs to enable dynamic column names for the table charts.
The new consumption model is very confusing. They should just streamline it and make it customer friendly.
The new consumption model is very confusing. They should just streamline it and make it customer friendly.
What problems is the product solving and how is that benefiting you?
Domo is helping us analyze performance of our site and also monitor and analyze various features we have introduced. It makes it easier to connect and combine data from different data sources.
IT engineer reviews Domo. It's pretty, pretty, good.
What do you like best about the product?
The out of the box visualizations are nice. Easy to communicate info and KPIs to management.
What do you dislike about the product?
The SQL connector is terrible so far. The out of the box connector with Expensify is unreliable. I don't know if that's Domo's fault or Expensify.
What problems is the product solving and how is that benefiting you?
IT wants to unify all business intelligence in one system. It's sort of doing that.
Efficient data integration and insightful analytics
What do you like best about the product?
Domo’s strength lies in its seamless data integration from multiple sources and its powerful analytics features. It makes it easy to create visual dashboards that provide real-time insights, which help in making data-driven decisions quickly
What do you dislike about the product?
One downside is the learning curve for new users, as some advanced features can be a bit complex to navigate. Additionally, the pricing can be on the higher side for smaller teams or businesses
What problems is the product solving and how is that benefiting you?
Domo helps us centralize data from various platforms, eliminating the need for manual data aggregation. This not only saves time but also reduces the chance of errors. With real-time reporting and customizable dashboards, we're able to make quicker decisions, streamline operations, and focus on actionable insights rather than spending time on data preparation
Domo is able to manage data from multiple sources, with room for improvement
What do you like best about the product?
Domo can handle large amounts of data, from multiple sources
What do you dislike about the product?
There is limited visibility to what others in the organization have already built unless it has been specifically sharted with you so time is wasted reinventing the wheel
What problems is the product solving and how is that benefiting you?
connectivity between some systems
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