PRTG Network Monitor Freeware
Paessler GmbHExternal reviews
189 reviews
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It has been a fantastic monitoring tool
What do you like best about the product?
Instant alert for any abnormality with your owned servers
What do you dislike about the product?
I don't have anything that I dislike about prtg
What problems is the product solving and how is that benefiting you?
IT business. It has been helping out to quickly act on issues.
Decent solution, not the stellar tool I was looking for
What do you like best about the product?
Implementation is easy, and the free 100 monitors helps with try-before-buy approach.
What do you dislike about the product?
Very difficult to work with out-of-bounds products. Not intuitive to deal with devices with multiple IPs, or devices with alternating network access paths. (For example, a device that roams from point to point and acquires different IP addresses can't be identified as the same device.)
What problems is the product solving and how is that benefiting you?
Monitoring of small office network infrastructure.
Free Monitoring
What do you like best about the product?
100 sensors for free! Perfect for SMBs. Easily monitor critical devices and services and get email, text, and push notifications.
What do you dislike about the product?
It's not exactly intuitive but once you get the hang of it, it's easy to manage.
What problems is the product solving and how is that benefiting you?
I'm able to quickly respond to outages before our associates notice there's trouble.
Recommendations to others considering the product:
It's free, give it a try!
PRTG
What do you like best about the product?
Help monitor uptime and failures on network equipment in a Campus Network environment.
What do you dislike about the product?
Hardware (processor and memory) utilization.
What problems is the product solving and how is that benefiting you?
Ease of remote monitoring and device management.
Very Useful and Flexible monitoring
What do you like best about the product?
Variety of monitoring methods, we use Windows as well as SNMP
What do you dislike about the product?
inability to generate multiple circles in the 'donut' style chart
What problems is the product solving and how is that benefiting you?
Keeping an eye on hundreds if not thousands of devices, services and equipment across multiple locations
Recommendations to others considering the product:
Great tool, but don't limit yourself to one, periodically review other offerings, some may suit your style better than others.
Flexible and fast network monitoring
What do you like best about the product?
It's very quick, easy to learn and use, and supports a wide range of devices. The ability for multi-site, agentless monitoring and reporting is hugely powerful.
What do you dislike about the product?
As an MSP we would prefer more functionality in the API as well as integration with single-sign-on platforms. But these are minor gripes.
What problems is the product solving and how is that benefiting you?
Real-time network monitoring was a challenge for us, but PRTG gives us the insight across our client base to help quickly identify, diagnose and resolve incidents.
Excellent System Monitoring Tool
What do you like best about the product?
PRTG makes monitoring, alerting and troubleshooting a snap. When we get complaints of system performance or system unavailable we typically already have notification from PRTG and have started investigating. We no longer have to rely on users to report issues to us. There is an amazing number of sensor types and the development team seems to add new ones on every update. They have added sensors I didn't even know i wanted until they added them.
They also give you the ability to customize each sensor to meet your exact needs, want to monitor a website to be sure it is responding? No problem! Want to take it a step further and make sure the content on the page is correct? It can do that too. Does the site require authentication? You can add that to the sensor as well.
Alerting can do much more than just notifications as well. They give you the ability to execute programs or scripts when an event gets triggered. Do you have a hosted application that occasionally crashes and the service needs to be restarted? Just write a just alert that executes a script to restart the service, no more logging in at 2am just to get the service running again.
Historical reporting is crucial in troubleshooting issues as well. Being able to go back and look at a system's performance overtime has given us the ability to resolve issue and track down resolutions in a fraction of the time it used to take us.
They also give you the ability to customize each sensor to meet your exact needs, want to monitor a website to be sure it is responding? No problem! Want to take it a step further and make sure the content on the page is correct? It can do that too. Does the site require authentication? You can add that to the sensor as well.
Alerting can do much more than just notifications as well. They give you the ability to execute programs or scripts when an event gets triggered. Do you have a hosted application that occasionally crashes and the service needs to be restarted? Just write a just alert that executes a script to restart the service, no more logging in at 2am just to get the service running again.
Historical reporting is crucial in troubleshooting issues as well. Being able to go back and look at a system's performance overtime has given us the ability to resolve issue and track down resolutions in a fraction of the time it used to take us.
What do you dislike about the product?
One of my only complaints with PRTG is the way they count sensors. Unless you go with the full enterprise licensing you will pay for X number of sensors and sometimes you just don't want to waste one on something but you really want the data from it. SNMP switch monitoring eats up a good number of our sensors because each port requires 1 sensor. We really don't want to waste 96 of our 500 sensors monitoring the user switch stack, but the day we need to know where a ton of traffic is coming from makes it worth it.
What problems is the product solving and how is that benefiting you?
We are able to resolve issues before the users even know there is a problem. Most of the time we get calls from users reporting the issue after it is already resolved or just as we are implementing the fix.
Recommendations to others considering the product:
Spend some time playing with each sensor type. Don't be afraid to experiment with them. It is amazing what you can do with some of the sensors.
Good balance between UI and functionality.
What do you like best about the product?
Clean, sleek interface
Easy to understand from a user perspective
Good permission functionality, able to provide 'ringed-fence' logins for external users
Tree interface allows settings and permissions to inherit their way down the tree
Flexible notification/threshold functionality
Lots of monitoring options to deploy
Very easy to update, deploy new probes, move and clone sensors
Has a 'Library' function that allows you to restructure existing sensors without duplicating them
Easy to understand from a user perspective
Good permission functionality, able to provide 'ringed-fence' logins for external users
Tree interface allows settings and permissions to inherit their way down the tree
Flexible notification/threshold functionality
Lots of monitoring options to deploy
Very easy to update, deploy new probes, move and clone sensors
Has a 'Library' function that allows you to restructure existing sensors without duplicating them
What do you dislike about the product?
PRTG does not protect itself from its own configuration. If you are creating ping sensors that attempt to ping too often that it can collect the results, it can have repercussions, such as grinding the entire system to a halt. PRTG also has a matrix about how many of certain types of sensors you can create on a probe - however the system doesn't have any kind of tracking for it, so the only real way of telling that the probe is overloaded is that it starts slowing down - and this impacts the data collection. The higher importance of your PRTG installation, you will have to have a keen eyed administrator.
Although PRTG is capable of scaling upwards, once you start to manage thousands of sensors, you need to start rigorously planning your probe deployment. The probe limitations may prevent you from logically grouping your sensor groups at a top level. And you won't notice performance problems until your data collection is already being impacted.
Our internal users use AD authentication. PRTG has a control that if there are too many failed logins in quick succession, then it delays all logins to protect itself from brute forcing. Unfortunately this does more harm than good when someone's password expires and PRTG is still running on a device somewhere (this happens quite often).
You can set a desired availability percentage in your settings, which applies to reports. Unfortunately, it's one setting for your entire environments - we want to monitor different availability levels for different services that we monitor!
Although PRTG is capable of scaling upwards, once you start to manage thousands of sensors, you need to start rigorously planning your probe deployment. The probe limitations may prevent you from logically grouping your sensor groups at a top level. And you won't notice performance problems until your data collection is already being impacted.
Our internal users use AD authentication. PRTG has a control that if there are too many failed logins in quick succession, then it delays all logins to protect itself from brute forcing. Unfortunately this does more harm than good when someone's password expires and PRTG is still running on a device somewhere (this happens quite often).
You can set a desired availability percentage in your settings, which applies to reports. Unfortunately, it's one setting for your entire environments - we want to monitor different availability levels for different services that we monitor!
What problems is the product solving and how is that benefiting you?
We use PRTG to monitor major backhaul telecommunication links, over 10,000 devices deployed in over 30 points of presence, and a multi-tenanted virtual environment. PRTG provides us event monitoring, alerting to responsible staff and end users, capacity management and uptime reporting. It is a critical piece of infrastructure that allows us to produce metrics for our OLA's and SLA's.
Recommendations to others considering the product:
PRTG is great for pretty much any monitoring scenario for any ICT shop. After exploring the market after installing PRTG, we ended up right back with them.
Casual PRTG User
What do you like best about the product?
Provides up to minute availability of all network devices with alerts for everyone.
What do you dislike about the product?
There is nothing yet that I have come across in PRTG that I do not like.
What problems is the product solving and how is that benefiting you?
PRTG now provides the person on call with a lot more information about what is happening when there is a problem, before driving in. Remote fixes are more likely now.
Reliable, Automated & Affordable .. One of the Best
What do you like best about the product?
Reliable solution I can trust to monitor my machines around the world, easy to add new sensors, save me a lot of bandwidth on each sensor.
It works on likely every machine including mobile phones, The notification system is ready and customizable , APIs and Reports are well done, and the mobile app is helpful to keep my mind in peace.
It works on likely every machine including mobile phones, The notification system is ready and customizable , APIs and Reports are well done, and the mobile app is helpful to keep my mind in peace.
What do you dislike about the product?
I hope they add more sensors to Linux machines and Dynamic DNS option.
What problems is the product solving and how is that benefiting you?
This software is Great and Do the job very well, without breaking the bank .
and the billing options are good for small companies because it bill you by sensor so the company can start right away the get the upgrade when needed.
and the billing options are good for small companies because it bill you by sensor so the company can start right away the get the upgrade when needed.
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