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Reviews from AWS customer

5 AWS reviews

External reviews

189 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Brian D.

Robust Network Monitoring software

  • April 04, 2018
  • Review provided by G2

What do you like best about the product?
Amount of sensors availability, can monitor anything. Ease of setup and configuration. Allows for remote probes which is great for monitoring multiple locations.
What do you dislike about the product?
Only runs on Windows is the biggest and really only downside. This would be a phenomenal tool if it on Linux.
What problems is the product solving and how is that benefiting you?
Monitor mission critical systems, applications, services and networks. Know about downtime before it affects your users or customers.


    Román P.

Really good and portable network and system monitor

  • January 14, 2018
  • Review provided by G2

What do you like best about the product?
The best things I found on PRTG are: the portability and the possibility to monitor almost everything in our systems.
What do you dislike about the product?
Up to now, we have covered every requirement we have. And we don't have any to complain about.
What problems is the product solving and how is that benefiting you?
We can monitor almost everything. We have a very transactional platform, over several countries, and we can monitor every aspect of the operation in each country all the time. The software works with sensors, and these are really generic, what allow to monitor almost every aspect of the operation.
Recommendations to others considering the product:
You can choose PRTG if you are looking for a stable, portable and easy configuration monitor software.
It is really easy to configure, and you can choose between use your own server or work in the cloud.
When you need to monitor your systems (any kind of system), is mandatory to be always aware of the potential errors or problems. That's the only way to react properly. When you use PRTG you can use the APP (iOS and Android compatible). This APP is really effective, and allow you to keep the track of the operation 24/7.
In addition, PRTG use a very generic concept, so you can monitor almost everything. For example, you can build stored procedures and evaluate the behavior of your data. That's really awesome because allows unlimited possibilities.
On the other hand, PRTG is no so expensive, and you can work with the free license, which allows up to 100 sensors.


    Alex R.

Good Network Monitor with a lot of Features

  • January 01, 2018
  • Review provided by G2

What do you like best about the product?
It is very easy to add new sensors when you add a new device to the network. My favorite feature is the ability to monitor the traffic patterns of any port. You can also set alarms that if your traffic is unusual it will send an email alerting you.
What do you dislike about the product?
There is not much I dislike about the software, it is easy to use for the most part and has a lot of functionality. However, I'm not sure if this is an issue on our end but there are a lot of times that the webpage runs slowly and eventually the server crashes.
What problems is the product solving and how is that benefiting you?
We use PRTG to monitor our network of two college campuses. It works wonderfully for this purpose and provides one location to watch both our physical locations.
Recommendations to others considering the product:
I am not sure how much it costs for this software as it was already implemented when I started working, but I am sure they will provide a free trial.


    Education Management

Great product with lots of sensor types and easy to use. Powerful

  • December 28, 2017
  • Review provided by G2

What do you like best about the product?
Large Variety of sensors. Easy to configure.
What do you dislike about the product?
Product auto discovery needs to be more cofigurable on what it finds and adds during the initial install discovery.
What problems is the product solving and how is that benefiting you?
Bandwidth monitoring.
Recommendations to others considering the product:
Try it before spending big money on other alternatives.


    Telecommunications

Prtg

  • December 26, 2017
  • Review provided by G2

What do you like best about the product?
The extreme ease in configuring PRTG to work with the equipment.
What do you dislike about the product?
The limited number of graphs (you can purchase an unlimited version, however).
What problems is the product solving and how is that benefiting you?
PRTG allows us to monitor the bandwidth used in our network.


    Brian M.

Great Product at a great price

  • December 26, 2017
  • Review provided by G2

What do you like best about the product?
Product is licensed at a great price point and is easy to use. Setup is simple and product is ready to use quickly.
What do you dislike about the product?
Would like to see more software probes. A deeper inspection of software would be the best
What problems is the product solving and how is that benefiting you?
Network infrastructure monitoring. Being able to minimize down time for our users is key.


    Staffing and Recruiting

Perfect network and server monitor

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
I get notifications when devices go down. I can also monitor network bandwidth.
What do you dislike about the product?
Not much to dislike but wish there was some more sensors geared toward Microsoft Exchange. Also wish they offered a hybrid on-premise and cloud integration.
What problems is the product solving and how is that benefiting you?
Able to look for network bottlenecks.
Recommendations to others considering the product:
Be sure to get plenty of sensors. You can never have enough sensors.


    Jeff S.

Maps are great, monitoring is jut ok.

  • December 13, 2017
  • Review provided by G2

What do you like best about the product?
If you can get past the high price you have to pay for the privilege to use PRTG, then you can create some wonderful dashboards (which PRTG calls maps) to put up in your NOC. Compared to other programs that do the same type of monitoring, it leaves much to be desired. But, PRTG does have one of the best customizable dashboard systems that I have seen, there are some limiting types of monitoring, but you can't have it all.
What do you dislike about the product?
The price. Your organization needs some deep pockets to maintain ongoing support. To get any sort of meaningful information PRTG falls into the trap of a lot of other systems, you have to spend hundreds of man hours customizing the system to your own needs.
What problems is the product solving and how is that benefiting you?
It is a monitoring tool that we use to monitor servers, network equipment, and other SNMP enabled devices.


    Jason A. T.

PRTG - Fantastic Dashboarding and Monitoring Software on a Budget

  • December 12, 2017
  • Review provided by G2

What do you like best about the product?
The extensibility and massive number of systems that PRTG can monitor is fantastic. If it's not natively built in, which I've found few that are not, you can easily import MIBs or write a PowerShell script to pull the data you need.
What do you dislike about the product?
The pricing structure is out of whack. You buy in increments, not packs, and the licenses are based on nodes. You start with 500 nodes monitored, and can double it to 1000 for a fairly affordable cost. If you need 1001 though, you can't just buy another 10 or even 500, you have to upgrade to the 2500 node license at 3x the cost. No other options. This makes PRTG suitable for small installations, but it doesn't scale with a small budget.
What problems is the product solving and how is that benefiting you?
PRTG provides a quick and easy way to get good system monitoring and custom dashboards in place. We've used it to get some great visibility and notification of when systems go down. It's also a cost effective way to implement dashboarding, and doesn't require significant IT resources to implement, manage, or customize.
Recommendations to others considering the product:
It's a great product for under 1000 items monitored (doesn't take many 48-port switches to get to 1000, so it's really not that much. Over 1000 though, be prepared for sticker shock.


    Michael M.

Your network - at a glance

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
Netflow and ping sensors are used daily. We monitor the up time of our local servers and at remote locations. A simple look at the screen will tell me if I have a problem. Netflow reports help me track down who's using excessive bandwidth.
What do you dislike about the product?
The client and server update so often. It seems like it's daily, although it probably isn't. A necessary evil, I'm sure. I'd rather have a minor inconvenience than a software package with security holes.
What problems is the product solving and how is that benefiting you?
Bandwidth usage tracking. Server uptime status. Networking utilization across our WAN
Recommendations to others considering the product:
It has an automated setup which is great. But if you're using the free version with limited probes, you'll run out quickly. Let it run auto setup, then remove the extraneous probes you don't need/want.