We use Clumio for backup. We were looking for an easy way to back up our data. Previously, we had a traditional backup and another tape backup, but the recovery time was slow, and the backup often failed. Once we switched to Clumio, our cloud backup process became much easier and faster. Most nights, the backup is completed 100%. Clumio offers better reporting services for our team, and their recovery is also more efficient and faster than our previous backup solutions.
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Easy to implement and helps to achieve BCP goal
What do you like best about the product?
Easy implementation, good support, all the needed features, fair pricing
What do you dislike about the product?
Hard to understand the estimated cost, limited reporting around usage and billing
What problems is the product solving and how is that benefiting you?
Business Continuity Planning
Great product
What do you like best about the product?
I like that it has really quick restores and it has an easy to use interface
What do you dislike about the product?
Not much it is a great product. Everything about it I like
What problems is the product solving and how is that benefiting you?
I need to backup my AWS workloads and Clumio does that for me
A backup solution with better reporting and easy configuration
What is our primary use case?
How has it helped my organization?
We were looking to replace our backup software and started doing a POC. During the POC, we realized the benefits of Clumio, especially given our small team. We always look for solutions that are easily manageable and not cumbersome. Clumio offers an easy interface, is simple to set up, and is easy to maintain. It provides a way to get daily reports directly from the software.
Clumio has a straightforward setup; it involves deploying an OVF agent and connecting it to the cloud. Once connected, it begins backing up to the cloud. You can easily go to the cloud console and specify which servers need backups, and it starts the process. Different policies can be defined and assigned to servers, making the process much easier. Clumio also sends daily report emails, so every morning, we receive a report detailing what was successfully backed up and what failed.
Their support is also good. If a backup fails twice, they proactively open a ticket and contact to resolve the issue.
What is most valuable?
It is easy to configure and set up, and the recovery is much slimmer, easier, and faster.
What needs improvement?
They need to improve their SQL backup services and are planning to enhance their SQL recovery options, allowing users to recover from a backup at the table or even the row level.
For how long have I used the solution?
I have been using Clumio for six to seven years.
What do I think about the stability of the solution?
It never crashed.
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
You have to deploy more agents to scale wherever you want.
How are customer service and support?
The support is good. Sometimes, the backup fails on a couple of servers. They usually open a ticket themselves and notify us.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before, we had a Symantec. It was agent-based, requiring the setup of agents on new servers, which made the backup process slow and unable to cover our entire three data centers. In contrast, Clumio operates on the cloud, making it easy to cover all three data centers and allowing management from a single point. Symantec was a tape backup system that required personnel to change the tapes in the data center. With Clumio Cloud, backups are done in the cloud, eliminating the need for manual intervention. Additionally, Clumio is more cost-effective than other solutions.
Zerto has never advertised itself as a backup software, and it's not primarily for backup. It is more designed for disaster recovery purposes. While you can use it for backup, that’s not its primary function. In some cases, Zerto offers an RTO of less than five seconds, making it ideal for recovery and failover scenarios, enabling you to have entire production systems on a different data center, test your disaster recovery sites, and perform similar tasks. Clumio is not designed for all the disaster recovery functionalities like Zerto.
How was the initial setup?
The initial setup is straightforward and takes around a day to complete. You can deploy an OVF on VMware as a virtual appliance. Once you download it, the virtual appliance will automatically connect to the cloud. Then, you go to the cloud and allow the connection. You need to set up a key or something similar. You have to set up a key, and you're done.
What about the implementation team?
We did it by ourselves—we never needed anybody. The POC was easier to set up, and we moved from one to the other quickly.
What other advice do I have?
Clumio doesn't require any maintenance.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
User friendly and easy setup
What do you like best about the product?
very straight forward setup process and user friendly administration.
What do you dislike about the product?
Still have'nt used enough to find feature that we dislike.
What problems is the product solving and how is that benefiting you?
protection against ransomware and simplifying backup and recovery
Great service, easy to use!
What do you like best about the product?
- Interface.
- Reporting.
- Customer Service
- Reporting.
- Customer Service
What do you dislike about the product?
- When restoring many items, it would be good to have the ability to multi select or select all under a filter.
What problems is the product solving and how is that benefiting you?
Office 365 suite coverage.
Easy to setup, good support
So far so good. We've been a Clumio user for 3 months and have found initial setup support to be excellent (support during the trial, and then help setting up). And the site is easy to use.
I did get some confusing emails about a backup failure--but I didn't do anything...they had already investigated and it was working before I could even respond.
We are still evaluating costs, but I expect they will be as claimed, and I have yet to test a restore or file recovery. Between that and the costing which is not yet compared is the only reason for the 4 stars.
Great backup solution for cloud
Clumio is really the best, secure, scalable backup solution I have found. love the user-friendly interface. it tends to be a bit pricy but overall its great.
Low-friction way to protect AWS assets
We had a few bumps getting Clumio set up, but the support staff were very determined to make it work within a day. Setting up policies is logical and straightforward. The interface is clean enough that I don't fear I am overlooking something important that will come back to bite me later on.
EC2/S3 Backups
Easy to setup and configure, our backups were running within a day. The best product we found for S3 backups especially.
Simplifies DB backups
Earlier I was using Shell scripting to take DB backups. Now , Clumio made easy and organized for taking DB backups with ease.
I wish i can recommend this product across all the accounts in my organization. but, I find it expensive to convince the higher management.
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