We use Clumio for backup. We were looking for an easy way to back up our data. Previously, we had a traditional backup and another tape backup, but the recovery time was slow, and the backup often failed. Once we switched to Clumio, our cloud backup process became much easier and faster. Most nights, the backup is completed 100%. Clumio offers better reporting services for our team, and their recovery is also more efficient and faster than our previous backup solutions.
External reviews
61 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Super produit
Qu'aimez-vous le plus à propos de the product?
J'aime qu'il ait des restaurations très rapides et qu'il ait une interface facile à utiliser.
Que n’aimez-vous pas à propos de the product?
Pas grand-chose, c'est un excellent produit. J'aime tout à son sujet.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
J'ai besoin de sauvegarder mes charges de travail AWS et Clumio le fait pour moi.
Easy to setup and support
The user interface is intuitive and easy to use. Customer support is very responsive. Setting up backup processes and restoring is simple and works well. Overall our a valuable product that has simplified our DevOps processes.
Super produit
Qu'aimez-vous le plus à propos de the product?
Facilité d'utilisation. CLumio était très bien adapté aux besoins de notre organisation.
Que n’aimez-vous pas à propos de the product?
Rien, j'ai vraiment apprécié utiliser le produit.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Sauvegarder et restaurer AWS
Simple Onboarding
Clumio is a product that is really easy to onboard and start using in your AWS environment.
They fill a niche in s3 backups that is hard to find with other competitors.
They also have a great support team!
Superior Solution, Superior Support, Superior Value!
We've been a Clumio customer for several years now and our experience has been nothing short of outstanding. Implementation was expedient and support has been superb ever since. Support is proactive and accurate; often notifying us of and resolving issues before we're even aware of them. From support to account/relationship management, every single interaction has been treated both professionally and as a priority.
Initially, we had a very specific use-case but Clumio has continued to develop their solution offerings and, as such, the value their solutions provide to my enterprise has continued to increase. From a regulatory compliance perspective, Clumio meets and exceeds all our requirements. Clumio has just been a perfect fit for us.
We expect to maintain our partnership with Clumio for the foreseeable future.
Cloud backups and customer attention
Clumio backs up a lot of our stuff. Despite being a relatively small customer, we get attention from the company when we need it - whether it be a question on how we're being billed or requesting new features, Clumio will hear you out which in my opinion is very important.
Clumio saved us money on S3 backups
Clumio has been able to save us money on our S3 backups. They provided a backup solution that beat even the official AWS backup service
Fast and trusted Backup solution for AWS
Clumio has been an excellent solution for our business. It has been remarkably easy to implement and run, allowing us to streamline our operations efficiently.
The user-friendly interface and comprehensive support have made the transition smooth, enabling our team to quickly adapt and maximize its features.
Clumio Checks all the Boxes
We've looked into different backup solutions and Clumio is the best one among all of them. Setting up Clumio to backup our AWS resources was very easy and straight-forward. Their interface is very intuitive and easy to use. Their customer support is very proactive and quick to respond.
A backup solution with better reporting and easy configuration
What is our primary use case?
How has it helped my organization?
We were looking to replace our backup software and started doing a POC. During the POC, we realized the benefits of Clumio, especially given our small team. We always look for solutions that are easily manageable and not cumbersome. Clumio offers an easy interface, is simple to set up, and is easy to maintain. It provides a way to get daily reports directly from the software.
Clumio has a straightforward setup; it involves deploying an OVF agent and connecting it to the cloud. Once connected, it begins backing up to the cloud. You can easily go to the cloud console and specify which servers need backups, and it starts the process. Different policies can be defined and assigned to servers, making the process much easier. Clumio also sends daily report emails, so every morning, we receive a report detailing what was successfully backed up and what failed.
Their support is also good. If a backup fails twice, they proactively open a ticket and contact to resolve the issue.
What is most valuable?
It is easy to configure and set up, and the recovery is much slimmer, easier, and faster.
What needs improvement?
They need to improve their SQL backup services and are planning to enhance their SQL recovery options, allowing users to recover from a backup at the table or even the row level.
For how long have I used the solution?
I have been using Clumio for six to seven years.
What do I think about the stability of the solution?
It never crashed.
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
You have to deploy more agents to scale wherever you want.
How are customer service and support?
The support is good. Sometimes, the backup fails on a couple of servers. They usually open a ticket themselves and notify us.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before, we had a Symantec. It was agent-based, requiring the setup of agents on new servers, which made the backup process slow and unable to cover our entire three data centers. In contrast, Clumio operates on the cloud, making it easy to cover all three data centers and allowing management from a single point. Symantec was a tape backup system that required personnel to change the tapes in the data center. With Clumio Cloud, backups are done in the cloud, eliminating the need for manual intervention. Additionally, Clumio is more cost-effective than other solutions.
Zerto has never advertised itself as a backup software, and it's not primarily for backup. It is more designed for disaster recovery purposes. While you can use it for backup, that’s not its primary function. In some cases, Zerto offers an RTO of less than five seconds, making it ideal for recovery and failover scenarios, enabling you to have entire production systems on a different data center, test your disaster recovery sites, and perform similar tasks. Clumio is not designed for all the disaster recovery functionalities like Zerto.
How was the initial setup?
The initial setup is straightforward and takes around a day to complete. You can deploy an OVF on VMware as a virtual appliance. Once you download it, the virtual appliance will automatically connect to the cloud. Then, you go to the cloud and allow the connection. You need to set up a key or something similar. You have to set up a key, and you're done.
What about the implementation team?
We did it by ourselves—we never needed anybody. The POC was easier to set up, and we moved from one to the other quickly.
What other advice do I have?
Clumio doesn't require any maintenance.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
showing 11 - 20