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Easy to Install and Excellent Customer Support
What do you like best about the product?
Ease of installation. Awesome customer service.
What do you dislike about the product?
Price. Additionally, I was able to intuitively use WP Engine to create a full-fledged website, but I would have appreciated a step-by-step tutorial as well.
What problems is the product solving and how is that benefiting you?
E-commerce website.
Recommendations to others considering the product:
Great Real Estate Starting Templates.
Fantastic web host for wordpress
What do you like best about the product?
The increase speed of our WordPress website which had become slow. The staging area so that updates and changes can be made quickly and easily. The support and guidance is second to non. Truly first class poduct and support designed for WordPress.
What do you dislike about the product?
The price is more expensive than the average host, however for the support, and extra that you get for this price it is more than worth it. You will need an specialist to set up your migration so that it runs correctly.
What problems is the product solving and how is that benefiting you?
Slow web site, affecting google rankings with the change in criteria. The opportunity to change the site and update without having down time or maintenance.
Recommendations to others considering the product:
Video tutorials, checklists and help sheets to complete the most common problems or issues.
Administrator and Edit Work on Custom WordPress platform
What do you like best about the product?
WP Engine is a hosting solution for the incredibly versatile WordPress content management platform. Anyone familiar with WordPress.com or WordPress.org will have instant familiarity, which makes it a great tool for content marketers.
What do you dislike about the product?
WordPress is a fantastic content management solution, and for startups or small businesses, it's even a useful as a front-end solution. But that's also the rub: you're going to be locked into WordPress' formatting. So get a dedicated WordPress developer, not a general web developer.
What problems is the product solving and how is that benefiting you?
Our company publishes to 44 unique sites across about 30 interest verticals. WP Engine gives us a content backend that is easily transferrable between sites, making training familiar for our various content coordinators. With WordPress' standard accounts system, we can also scale writers, editors, and administrators for our various blogs. Onboarding and release from employment are thus incredibly easy.
Recommendations to others considering the product:
If you've used WordPress in any other platform, you can use WP Engine. WP Engine is a great solution for hosting and content management as you scale up, but may not be necessary for small operations.
Fast, Secure and Stable - You Can't Ask For More From A Host
What do you like best about the product?
WP Engine is very fast hosting - and that was our #1 want from a host, but because they are a WordPress exclusive host they are very fast. That is the only thing they do. That said, they are on top of all of the security concerns that impacts WordPress. Their backups are fantastic, they warn us of any plugins that have a vulnerability, etc.
What do you dislike about the product?
Honestly there isn't much that I dislike - it's maybe a little spendy, but it's great.
I wish I could host simple HTML websites with them sometimes, because they're so good - but they are 100% WordPress only.
I wish I could host simple HTML websites with them sometimes, because they're so good - but they are 100% WordPress only.
What problems is the product solving and how is that benefiting you?
Faster WordPress hosting is part of Google's algorithm so it's great that we can get a secure reliable host that is so fast.
Recommendations to others considering the product:
WP Engine is the best host we've ever used with a level of support that actually truly surprises me - they've never told me they couldn't help me, even when it's with stuff you wouldn't expect to get support on.
WPEngine is by far the best host for WordPress. Reliable, Fast, and Excellent Customer Service.
What do you like best about the product?
WPEngine has awesome Customer Support, their chat is always online and 99% of the time they solve my problems while in the chat window. When I do need to create a ticket they resolve within 24 hours. Service is extremely reliable and very fast.
What do you dislike about the product?
Pricing is competitive but still a bit high for some customers to consider switching away from other value hosting providers. Also WPEngine does not offer email hosting so many clients have to pay for two hosts, one for email and one for their website.
What problems is the product solving and how is that benefiting you?
Faster websites, the ability to develop in a staging environment and anytime backups. My clients now have better organic rankings, lower bounce rates and improved uptime.
Solid WP Host
What do you like best about the product?
Fast, easy to deploy sites with built in staging server.
What do you dislike about the product?
Price is reasonable but a barrier for some clients. My favorite backup plugin (BackupBuddy) has never been allowed by WPEngine.
What problems is the product solving and how is that benefiting you?
Reliable managed WP hosting
Reliable uptime.
What do you like best about the product?
I love being able to rely on the speed, uptime, and also dealing with huge amounts of traffic. where on godaddy may break your site.,
What do you dislike about the product?
I wish there was a cheaper plan than their current lowest plan for 29 dollars if I recall correctly
What problems is the product solving and how is that benefiting you?
Working on a major news site that is the digital version of a print newspaper and dealing with multiple databases. (paper subscribers had more online access). Also we needed something that would be able to handle a lot of traffic and WP Engine was our solution and we are very happy. Also having a staging site and production site is very helpful.
Recommendations to others considering the product:
If you are going to have a lot of traffic and cannot afford to have your website break then WP Engine is the solution to go with.
Would pay more! WP Engine saves time and gives peace of mind!
What do you like best about the product?
The reliability of calling support 24/7 and knowing that a cool, knowledgeable and cheerful person will pick up the phone and solve the problem quickly.
What do you dislike about the product?
Nothing really, one thing that is unique is how aggressive the caching is which makes our site super fast but needs to be reset frequently when updates are made. Sometimes this can be a pain, but the pros FAR outweigh the cons.
What problems is the product solving and how is that benefiting you?
Fast, reliable and secure hosting for our Wordpress properties. WP Engine has put tons of time back in my day with their outrageously good support.
Worth it!
What do you like best about the product?
Big fan of WPEngine, we have hundred of client sites running on our WPE. High performance (sites can handle 100s of visitors at once without causing issues), staging site saves our developers so many hours of time, site migration plugin makes moving sites easy, support is responsive and 24/7.
What do you dislike about the product?
We have run into issues where WPE causes double indexing which makes our SEO very poorly. We realized this quickly. Sometimes support isn't very helpful. They blame developers instead of their system. It takes a couple times to get through with them. Besides that it is a great choice. Mainly for the fact of the staging site feature.
What problems is the product solving and how is that benefiting you?
We create Wordpress sites mainly. We needed to cut down on some hours so using WPE saved us hundreds of hours by using the staging site feature. That benefit itself is incredible.
Recommendations to others considering the product:
If you mainly focus on Wordpress sites I highly recommend WPE. Overall, Super fast, easy backup/restore, staging area to play with changes, and decent support.
Seems expensive, but well worth the money
What do you like best about the product?
Where to begin? WP Engine is the most robust and performing hosting available for WordPress sites, bar none. With WP Engine you'll never have to worry about caching again, you'll never have to worry about backups again, you'll never have to worry about setting up a dev/test site again, you'll have the easiest time setting up SSL, and it'll be free, you'll never have to worry about infected plugins again, and you'll run your site with less plugins than you used to. Turning on CDN is as easy as clicking on a checkmark. Creating a duplicate of your site is as easy as pressing a button and waiting a minute or so. Their support services and live chat are super fast and reliable, and they are open about what's going on. You can definitely host for less at other places, but you'll save so much time using WP Engine, and when you add up all the stuff it comes with out of the box you'll quickly realize that you're actually saving money as well.
What do you dislike about the product?
The high price seems like a barrier at first, so I dislike having to convince clients to pay $30 a month for hosting, but what you get out of it is 100% quality.
What problems is the product solving and how is that benefiting you?
Ultra reliable hosting, ultra-high performance WordPress sites, easy backups and restores, easy management of multiple WordPress sites, automatic plugin, version and security updates. Easy CDN implementation. Benefits have been a 80% performance boost for most of my sites, a bump in pagerank, and an ease of managing multiple WP sites.
Recommendations to others considering the product:
Don't hesitate/balk at the price, it's totally worth it.
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