Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
306 reviews
from
External reviews are not included in the AWS star rating for the product.
Pretty Good Tax Software
What do you like best about the product?
Easy-to-use user interface and report options.
What do you dislike about the product?
There is nothing in particular that I did not like.
Service médiocre et cher
Qu'aimez-vous le plus à propos de the product?
Connexion avec SAP et interface utilisateur avec SAP
Que n’aimez-vous pas à propos de the product?
Performance et support et prix. Le prix est cher pour la qualité.
Recommandations à d’autres personnes envisageant the product:
Veuillez discuter du prix avant de prendre le produit.
Is a very reliable but expensive tool
What do you like best about the product?
Ease to contact support and responsiveness to that.
What do you dislike about the product?
It is sometime very complicated to understand.
Recommendations to others considering the product:
N/A
Time Savings
What do you like best about the product?
Filing with Vertex also ensures that no state is overlooked and all payments meet the deadline without incurring any penalties or interest.
What do you dislike about the product?
The price increases 5% - 8% year over year.
What problems is the product solving and how is that benefiting you?
The tax rates are updated as needed so you don't have to think about it. The reports are helpful in government audits. The overall service saves you time. In prior experiences-- Filing manually for every state took significant time and now I spend maybe half a day each month work on sales tax.
Recommendations to others considering the product:
Vertex ensures timeliness of payments to the taxing authority without incurring penalties & interest, as well as ensuring no state is overlooked. Filing manually can take 1-2 weeks whereas using Vertex only takes 1-2 days. It's a phenomenal for ERP implementations and for growing companies involved in mergers, acquisitions, & consolidations. The reports that Vertex offer have decrease the amount of time audits and are supportive in determining overall exposure with certificates. I also use the reports for business licenses, sales by state & sales by customer analysis.
10 plus year vertex user love the product
What do you like best about the product?
Sales tax compliance help the O series product gives me.
What do you dislike about the product?
honestly I can't think of anything right now, I am a satisfied customer with this product.
Recommendations to others considering the product:
it is a great product for your size of company.
Les audits sont un jeu d'enfant.
Qu'aimez-vous le plus à propos de the product?
Je dois m'inquiéter de surveiller les changements de taux d'imposition, ceux-ci sont traités chaque mois.
Que n’aimez-vous pas à propos de the product?
Il n'est pas toujours convivial de créer des règles d'assistance fiscale.
Recommandations à d’autres personnes envisageant the product:
Développez une meilleure solution globale.
Industry Leader in Tax
What do you like best about the product?
Update Cadence. Support. Reporting Tools. Ease of Maintenance.
What do you dislike about the product?
Built in Flash. GUI for defining custom rules.
What problems is the product solving and how is that benefiting you?
Complex registrations. Diverse Product Offering.
Recommendations to others considering the product:
Great tool but needs to be implemented properly in order to gain full benefit of the product.
Pretty good software with some support issues
What do you like best about the product?
By far my favorite feature of the product is the ability to create custom rules with IF statement logic. It allows for the ability to manipulate variables to pull off about anything. We run into some strange rules in certain states regarding taxability of certain product lines.
What do you dislike about the product?
The support we've experienced has been lackluster. The first line of support that fields most service requests seem to not have a thorough enough understanding of the product to resolve most issues. Most of these issue are then handed off to a development group for resolution.
What problems is the product solving and how is that benefiting you?
In our industry we have some weird tax treatment of certain items. Vertex allows us to write rules to address those instances.
Recommendations to others considering the product:
It is probably worth upgrading to the paid support for this product. I think the product itself is good, and our company has been a bit behind with technology of some of our systems, which has exacerbated some of our issues. The second tier of help support has been much better at trouble shooting our various issues and concerns.
Revue de la série Vertex O
Qu'aimez-vous le plus à propos de the product?
capacité d'obtenir des informations du système et de gérer les certificats d'exemption
Que n’aimez-vous pas à propos de the product?
Le logiciel fonctionne lentement (le temps nécessaire pour obtenir des données), le temps de calcul de la taxe sur les transactions.
Vertex O for Ecommerce
What do you like best about the product?
Ease of set up in Series O for locations
What do you dislike about the product?
The people that assist with problems do not always have the specific set up you have so it is sometimes difficult to obtain a quick resolution
showing 291 - 300