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Calcul de l'impôt
Qu'aimez-vous le plus à propos de the product?
La facilité d'utilisation, l'adaptabilité à chaque ligne de métier
Que n’aimez-vous pas à propos de the product?
Je n'ai rien trouvé à détester. La série Vertex O est beaucoup plus complète que notre série Q que nous utilisons pour certaines de nos affaires.
Development on POS
What do you like best about the product?
Sales Development also in offline is the best we got
What do you dislike about the product?
Too much memory usage on the O-lite tax database
What problems is the product solving and how is that benefiting you?
Calculation of USA tax on our POS Software - Offline usage of tax calculation
Maui Jim - Vertex Review
What do you like best about the product?
The best part of using Vertex OS series has been the ability to better manage our exemption certificates for all of our customer records.
What do you dislike about the product?
My least favorite part of Vertex OS series is that there is no ability to review real time transactions. Sometimes we will have a question about an order that just went through the system, and there is no way to review it in Vertex without using the log files to determine why the transaction was taxed a certain way.
What problems is the product solving and how is that benefiting you?
Better audit protection and more accurate sales tax calculations
Recommendations to others considering the product:
Be sure to evaluate your business' expectations regarding down times. Unexpected things happen and Vertex sometimes exceeds the expected down times listed in their contracts.
Mise en œuvre de la série Vertex O pour la taxe de vente et d'utilisation
Qu'aimez-vous le plus à propos de the product?
Ma fonctionnalité préférée est la capacité de personnaliser les décisions de taxabilité et de répondre rapidement aux problèmes de données potentiels via l'interface utilisateur, ce qui minimise la dépendance à l'intervention informatique. L'intégration complète du module Exemption Certificate Manager (ECM) avec notre système EBS permet au département fiscal de reprendre le contrôle de toutes les décisions de taxabilité.
Que n’aimez-vous pas à propos de the product?
L'outil VRA peut être encombrant et nécessite une connaissance approfondie des données sous-jacentes pour créer des rapports précis et utiles.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Nous sommes capables de rationaliser notre taxe sur les achats et de prendre des décisions de fiscalité en temps réel. C'est un outil inestimable pour gérer nos certificats d'exemption. La série O permet aux professionnels de la fiscalité de configurer des scénarios complexes qui nécessitaient auparavant l'intervention de professionnels de la technologie pour être configurés en "back end".
Vertex is reliable and easy to work with.
What do you like best about the product?
I like how vertex is always reliable, and gets the job done. I also have always found their support staff to be knowledgeable, and helpful in every aspect of there software, and solution.
What do you dislike about the product?
I dislike that i have procrastinated upgrading for so long. that it has held up or caused some interference with some other projects.
Vertex O Series
What do you like best about the product?
The tax rate database and maintenance of over 155,000 different taxing locations is very helpful and time efficient to not do that in house
What do you dislike about the product?
We had to create custom taxability categories as the standard Vertex ones did not fit the energy industry at all.
Recommendations to others considering the product:
Factor in customizations and taxability mapping to your industry when choosing your provider.
Quick and direct technical support
What do you like best about the product?
Quick response and good documentation. The service has different connectors for different services and
What do you dislike about the product?
Lack of scriptability of some processes. Would benefit from having an API on multiple languages.
Recommendations to others considering the product:
Stable environment with good documentation, easy installation and good support
Love my experience with Vertex
What do you like best about the product?
I love the support team that I've worked with over the years. They are experts in their field of technology. Anytime I have a question or issue, there isn't a single person I've ever worked with who doesn't understand or know the answer. They have talked me through countless issues over the years.
What do you dislike about the product?
When the Vertex O Series cloud service goes down, it causes issues with our orders receiving taxes. I wish their uptime was a little better.
What problems is the product solving and how is that benefiting you?
We are charging taxes in one state and across Canada. With Vertex being hosted, we never have to worry about updating the tax rates for those locations. We also have an easy transfer of data from Vertex O series, which charges taxes, to Vertex Quantum where we create monthly/quarterly tax returns.
Recommendations to others considering the product:
I would definitely recommend Vertex for your taxing solution. They won't disappoint you! Their support is phenomenal.
Expensive and not so reliable
What do you like best about the product?
It is cloud based and does not require local servers
What do you dislike about the product?
There are way too many outages for a cloud based solution
Recommendations to others considering the product:
Make sure you have your system configured to work appropriately in situations where the sales tax is not able to be calculated
Bon produit, mais manque de bon support d'aide.
Qu'aimez-vous le plus à propos de the product?
Capable de nombreux calculs dans un environnement de vente au détail
Que n’aimez-vous pas à propos de the product?
L'assistance prend beaucoup trop de temps pour répondre et exécuter
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