Vertex 3D Visualization Platform
Vertex SoftwareReviews from AWS customer
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Vertex is best tax compliance software
What do you like best about the product?
Reliable and very flexible. Using latest technology
What do you dislike about the product?
Currently everything seems to be fine. Support needs to be more active
What problems is the product solving and how is that benefiting you?
Our company is using vertex for draft tax calculations on quote
Vertex and Sales Tax complaince made Easy
What do you like best about the product?
The ability to track tax certificates, expiration dates, and special tax situations (taxable vs non-taxable) and integrate with ERp system.
What do you dislike about the product?
Vertex times out even while I am typing in data, so I have to restart
What problems is the product solving and how is that benefiting you?
Tax/Non-Tax situations by product, PO or invoice are automated and reduces the need to make case by case adjustments.
Vertex makes it possible for a small business with nation wide sales to be Wayfair ruling compliant.
What do you like best about the product?
Vertex integrates great with our bookkeeping system and our completely custom coded .NET e-commerce website.
We are free to do our own sales tax filings or pay Vertex to do it for us. It works out best for us to have the option to do our filing using the reports generated by Vertex.
We are free to do our own sales tax filings or pay Vertex to do it for us. It works out best for us to have the option to do our filing using the reports generated by Vertex.
What do you dislike about the product?
The support team always finds a solution to any technical problems we have had. The only drawback is that it is necessary to narrowly specify the exact question, which is sometimes hard when the problem is not fully understood.
What problems is the product solving and how is that benefiting you?
Rather than hiring a full-time employee to research the thousands of individual taxing authorities and zone-specific surtaxes and constantly keep up to date with changes, they do it for a fraction of the cost.
Satish Waymo
What do you like best about the product?
Vertex is the first tax engine to integrate with the public cloud SAP instance.
What do you dislike about the product?
Limitations in the attributes and fields using the current iflow integration.
Limited international entities for Vertex Public Cloud
Limited functionality for TAAS business models
Limited international entities for Vertex Public Cloud
Limited functionality for TAAS business models
What problems is the product solving and how is that benefiting you?
Use and Sales Tax
Recommendations to others considering the product:
Review the limitation but Vertex is a great tool and needs to evolve to meet cloud requirements
Limitations in the attributes and fields using the current iflow integration.
Limited international entities for Vertex Public Cloud
Limited functionality for TAAS business models
Limitations in the attributes and fields using the current iflow integration.
Limited international entities for Vertex Public Cloud
Limited functionality for TAAS business models
Scalable solution, especially for companies with multiple countries.
What do you like best about the product?
Easy upstream of data, in our case from Oracle Cloud. Easy to configure and maintain by country. Nice dashboard. Good to leverage tax calculation engine for many countries.
What do you dislike about the product?
Regional VAT filing requirements not supported as in Spain.
What problems is the product solving and how is that benefiting you?
Setup Tax filing for APAC countries. Tax calculation done now by Vertex for all our offices.
Reliable and User Friendly
What do you like best about the product?
The interface is designed well having an easy access.
What do you dislike about the product?
Nothing on the top of my mind. Everything feels seamless at the moment.
What problems is the product solving and how is that benefiting you?
I am not currently working with Vertex, but in my prior tasks, it was really helpful for all the general tasks that I carried on.
User friendly
What do you like best about the product?
The navigation is super good and user-friendly.
What do you dislike about the product?
There is nothing I dislike. Everything is fine.
What problems is the product solving and how is that benefiting you?
I'm using for sales and use tax compliance.
Recommendations to others considering the product:
Very good and perfect solution.
Excellent tool for VAT determination
What do you like best about the product?
I Like the Flexibility and support, additionally once you get familiarized with the tool the interface is user friendly
What do you dislike about the product?
Cost I know Vertex engine is one of the best in class Tax engine, however it could be good to have more flexible rates
What problems is the product solving and how is that benefiting you?
In my current role I am not currently using Vertex, however from my previous , reliability and the content network are most of the significant benefits
Sales tax for online retail healthcare supplies
What do you like best about the product?
easy access monthly and annual reports for sale tax
What do you dislike about the product?
not able to upload a file from Vertex to the state to complete sales tax submittals
What problems is the product solving and how is that benefiting you?
Requested to the ability to download tax data for upload for state submittals. Easy to go back and change state tax data or add annual returns as needed
Recommendations to others considering the product:
Inability to update data to state sites makes for a more time consuming sales tax process
Works as expected, straight forward setup.
What do you like best about the product?
The interface is designed well. simple interface, easy to find what you need. I have used a lot of different software in my career and this is one of the best from the user interface standpoint.
The support documentation is top notch, easy to find and use.
The ECW works great. Its a simple interface for the customer and walks thru the process of creating an exemption certificate.
The support documentation is top notch, easy to find and use.
The ECW works great. Its a simple interface for the customer and walks thru the process of creating an exemption certificate.
What do you dislike about the product?
The only thing I don't like is that you have to wait for 15-45 minutes for new exemption certificates or other configuration changes to be populated in the Vertex system. With how we integrated it, that slows down the customer ordering process. In our shopping cart, the customer can create and exemption certificate at checkout. But with the delay in the certificate being populated thru the Vertex systems, the customer can't check out right away.
What problems is the product solving and how is that benefiting you?
Solving- having Vertex keeps us from having to update tax tables and keep up with changing tax rates in 38 states. Benefits are the time savings of not manually entering tax rates, returns are generated automatically. The reporting tools show all the details needed for transactions, thus we don't have to create our own.
Recommendations to others considering the product:
Vertex is definitely worth looking at. Our company only used it for sales tax compliance, but it works as expected. The integration with Magento went pretty smooth for our developer.
The interface is well thought out, easy to navigate. Their support / knowledgebase is really good. If there were questions that required contacting support, they respond in a timely matter and in most cases solved quickly.
During the onboarding period, training was provided 1 on 1 via a web meeting. Trainers were knowledgeable and very helpful.
The interface is well thought out, easy to navigate. Their support / knowledgebase is really good. If there were questions that required contacting support, they respond in a timely matter and in most cases solved quickly.
During the onboarding period, training was provided 1 on 1 via a web meeting. Trainers were knowledgeable and very helpful.
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