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Fantastic review of a fantastic software
What do you like best about the product?
very easy to use and friendly. Great company and keeping up with technology
What do you dislike about the product?
IT support takes forever. Please improve response time.
What problems is the product solving and how is that benefiting you?
easiness of SALT reporting and navigating through issues that arise
The time is now to implement Vertex!
What do you like best about the product?
Exemption Certificate manager, maintaining certs
What do you dislike about the product?
some reporting from exemption cert manager
What problems is the product solving and how is that benefiting you?
tax engine for our businesses for sales and use tax
Scott
What do you like best about the product?
Communication is very easy and not an issue.
What do you dislike about the product?
Not easy to upload returns to state governments
What problems is the product solving and how is that benefiting you?
Converting to O series
I am a new user to vertex.
What do you like best about the product?
I like the user friendly applications, customer support
What do you dislike about the product?
I wish they would have better support for implementation
What problems is the product solving and how is that benefiting you?
making sales trax returns more efficient
Informative & interactive classes during Exchange
What do you like best about the product?
streamlined compliance and integration with enterprise system
What do you dislike about the product?
not quite sure that there is anything that I dislike...
What problems is the product solving and how is that benefiting you?
streamlined compliance and integration with our enterprise system
Long time Vertex User
What do you like best about the product?
Simplicity of taxing products, reports, analysis and great they are local to us. Vertex Culture also mirrors ours at WL Gore so I feel I can connect with Vertex associates on another level. Always growing and adding new product
What do you dislike about the product?
Sometimes calling customer support is a struggle. Needing so much up front information to help filter through issues.
What problems is the product solving and how is that benefiting you?
We are implementing CUT which will help immensly.
Accurate Tax Determination
What do you like best about the product?
Accurate tax determination with a user friendly approach. Good customer service.
What do you dislike about the product?
Trouble with SIC connections with upgrades
What problems is the product solving and how is that benefiting you?
Automated tax determination for US and EU sales.
User friendly and flexible
What do you like best about the product?
Flexible use and user friendly for the most part.
What do you dislike about the product?
A little overwhelming without proper training
What problems is the product solving and how is that benefiting you?
Ease of use from ERP system to Vertex. Returning accurate information and getting accurate reports and data.
Vertex est un moteur de calcul fiscal fiable et facile à naviguer. Excellent support
Qu'aimez-vous le plus à propos de the product?
L'équipe de support est toujours serviable et minutieuse.
Que n’aimez-vous pas à propos de the product?
De nombreuses étapes et options de menu pour configurer le système pour le calcul des impôts.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Taxe précise à la fois sur le côté des ventes et des achats
Using Vertex Software
What do you like best about the product?
I believe it is very user friendly. I have been working with the software for the past 16 years and currenly we are using vertex O .. we have migrated our oracle billing with vertex . This provides our tax package and is now able to report our tax with less time constraint
What do you dislike about the product?
I am not aware nor have I encounteredf any issue that would allow me to respond to this question accurately.
What problems is the product solving and how is that benefiting you?
since our bfilling system oracle migation it has lessen the time we need to wait to receivef tax package manually.
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