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Very powerful program if used the capabilities as intended
What do you like best about the product?
Lots of tools to help analyze data......
What do you dislike about the product?
not the easiest to use without some help
What problems is the product solving and how is that benefiting you?
Exemption certificate tracking and current tax rates
Vertex and Me
What do you like best about the product?
The functionality as a whole. It's easy to navigate and has many features. The system does an awesome job keeping up with changes. Vertex is constantly improving; finding ways to meet the needs of their customers.
What do you dislike about the product?
While any customer would love the lastest and the greatest of what technology has to offer. The upgrades can be inconvenient.
What problems is the product solving and how is that benefiting you?
Vertex was already implemented upon arrival with the company therefore I am not sure what caused us to choose Vertex in regards to any issues. But, we heavily depend on Vertex to select the correct tax rate based full addresses inputted. We also depend on Vertex to correctly and timely file our returns.
My experience with Vertex has been great
What do you like best about the product?
I loved the hands in sessions. I was able to learn a lot about Vertex and best practices. I have learned a lot that I will apply to my work life.
What do you dislike about the product?
One downside of vertex is the inability to do thing in bulk. For example, I can create user defined rules in bulk. But I cannot edit or delete them in bulk.
What problems is the product solving and how is that benefiting you?
Tax calculations
Vertex User
What do you like best about the product?
I like that Vertex has great customer service
What do you dislike about the product?
Sometimes the user options to change things can be difficult to find
What problems is the product solving and how is that benefiting you?
Vertex does a great job of tax assist rules for my industry
Great conference
What do you like best about the product?
User friendly software that is easy for new users
What do you dislike about the product?
Rules extract can be cummersome and difficult to discover
What problems is the product solving and how is that benefiting you?
Provides consisent answers and quick automated results
its been a great informative experience.
What do you like best about the product?
customer support, amazing product, easy to use, and agreat ui
What do you dislike about the product?
not fully intergrated with workday, currently exploring options for how it can be used for use tax purposes
What problems is the product solving and how is that benefiting you?
tax calculation for a high volume of transactions
Great Sessions & Great Networking
What do you like best about the product?
It's easy to integrate with from an API perspective
What do you dislike about the product?
Managing monthly tax rule updates and patches
What problems is the product solving and how is that benefiting you?
TaxCalc and returns for Streaming customer invoices - deals with the complex nuances of zip by zip level taxes which would be too time consuming for us to manage ourselves
Tell The Truth
What do you like best about the product?
I like the system is User Friendly iand the intergated products
What do you dislike about the product?
Verbiage between modules should be the same. If you use the would "entity" however you are entering the "taxpayer" code. There are more critical areas in which need improvemtents however easiest example I could think of.
What problems is the product solving and how is that benefiting you?
Currently there is no solutions in which Vertex is solving other than automation. We are looking into plus tools to assist with one area of issue in hopes it will resolve to make our department more efficient.
Verex Veteran
What do you like best about the product?
Accuracy of tax calculation and Plus Tools
What do you dislike about the product?
Customer support resolutios are too slow
What problems is the product solving and how is that benefiting you?
complicated situs rules for US sales and use tax
User friendly tool with business specific content
What do you like best about the product?
Content for specific business.
Power full engine which supports large business scenario's
New innovations to support changing business dynamica
Power full engine which supports large business scenario's
New innovations to support changing business dynamica
What do you dislike about the product?
Cloud Recon missing
Not exposing the external data nodes.
Not exposing the external data nodes.
What problems is the product solving and how is that benefiting you?
helps on day to day operations
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