We have been using it for almost four years. We are one of the top first customers who implemented it. It's a cloud security solution.
External reviews
External reviews are not included in the AWS star rating for the product.
Enhances security posture with cost efficiency and powerful APIs
What is our primary use case?
How has it helped my organization?
With this tool, we have a neat security posture at least in terms of securing our environment. It helps us handle all the misconfigurations, and we do day-to-day remediations.
What is most valuable?
ICSE is cheaper compared to other tools and has a pleasant user experience with good support. It has powerful API calls for collecting data from the cloud, which stands out when compared to other solutions.
What needs improvement?
A couple of modules are missing when compared to other providers, specifically related to some IAM, and the login piece needs improvement.
For how long have I used the solution?
We have been using it for almost four years.
How are customer service and support?
They have excellent support with internal Slack channels and are directly reachable through Teams. Their assistance is really good for us.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did a POC with Prisma Cloud in my previous organization, and that's where it was implemented on a large scale.
How was the initial setup?
The initial setup is easy and not complex. It initially required fine-tuning access and other settings, but it has matured over time.
What about the implementation team?
It was a mix of different teams, including the security team and the cloud team, working together to implement it with around ten people engaged.
What was our ROI?
Security is one of those things where you cannot always value the return on investment unless there is a breach or some ransomware. However, it provides a good security posture and helps handle misconfigurations and day-to-day remediations.
What's my experience with pricing, setup cost, and licensing?
The pricing is good when compared to other leaders. It is cheaper.
Which other solutions did I evaluate?
We compare it with Palo Alto Prisma Cloud and something came up recently with Wiz. I don't know if we can compare Wiz with Insight. Wiz is still new.
What other advice do I have?
It depends on the use case. If someone is looking at CSPM within budget, this ICS would be a good choice. If needing more features, then Prisma is good.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Provides centralized visibility through dashboards and alerts, allowing customers to receive reports on cloud vulnerabilities and security posture
What is our primary use case?
In India, most customers currently focus on cloud security solutions. Particularly, they are concerned about data security for their workloads on AWS and Azure platforms. These are the things we encounter from customers.
What is most valuable?
The tool provides centralized visibility through dashboards and alerts, allowing customers to receive reports on cloud vulnerabilities and security posture. Rapid7 InsightCloudSec provides customers with a robust understanding of cloud security.
As many customers are transitioning from on-premises to cloud environments, it is crucial to enhance security posture. It offers insights into data location, vulnerabilities, and overall security measures for cloud-based workloads.
The solution's most valuable features include its intelligence platform and ability to provide a holistic view of organizational threats. It offers visibility across various environments, including cloud and on-premises, as well as applications and external sources.
The real-time threat detection capability operates more near real-time rather than instantaneously. However, the tool proactively identifies vulnerabilities before they become known to the respective vendors. The solution offers a vast database of vulnerabilities and international threat exposure to recognize attack signatures.
Customers have successfully addressed compliance issues using the policy engine. For example, they utilize a comprehensive database with 150 attack scenarios. Additionally, it offers tools for endpoint reduction, encryption, and response, as well as to capture vulnerabilities and facilitate vulnerability disclosure.
The tool's integration capabilities are extensive and widely utilized by many customers. Technically, partners are fully capable of integrating it. Additionally, it has a team in India that can support customers with integration. Overall, their strong partner channel network ensures effective integration of the product into existing networks.
What needs improvement?
Rapid7 InsightCloudSec could be better at showing dashboards for virtual firewalls and appliances. Compared to other solutions like Palo Alto, this area is not as good. So, they should work on improving this for virtual devices.
For how long have I used the solution?
I have been working with the product for more than a year.
What do I think about the stability of the solution?
Rapid7 InsightCloudSec is stable.
What do I think about the scalability of the solution?
The tool is scalable.
How are customer service and support?
The solution does offer support across other regions, but they currently lack a local support center in India. Improving this aspect would certainly be beneficial.
How would you rate customer service and support?
Neutral
How was the initial setup?
We have been comfortable with the tool's deployment process. Maintaining it isn't too difficult. The retention rate for renewals has been pretty high, indicating customer satisfaction. The solution seems to be maintaining performance well. The attention data is high compared to other vendors, suggesting clients use it. They're also investing in more customer success managers to improve retention and usage. Overall, maintenance seems to be well-managed.
What other advice do I have?
I rate the overall product an eight out of ten.
Offers workload protection for Kubernetes and container security
What is our primary use case?
We use Rapid7 InsightCloudSec as a CSPM tool.
What is most valuable?
The tool's most valuable feature is workload protection for Kubernetes and container security. It has agents that identify bugs or lack of security on runtime containers.
What needs improvement?
The tool needs to improve its documentation.
For how long have I used the solution?
I have been using the product for eight to nine years.
What do I think about the stability of the solution?
The product's on-prem version had many challenges. The SaaS version is working fine.
What do I think about the scalability of the solution?
Rapid7 InsightCloudSec is scalable.
How was the initial setup?
Rapid7 InsightCloudSec's deployment is straightforward.
What other advice do I have?
I rate Rapid7 InsightCloudSec an eight out of ten.