Okta Platform
Okta, IncExternal reviews
998 reviews
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Using Okta for customer service
What do you like best about the product?
It was very easy to use from my phone and all computers
What do you dislike about the product?
I did not have any problems with it. It really helped me to work from home
What problems is the product solving and how is that benefiting you?
It helped me work from home all summer as a customer service representative. It kept me connected to the call center in Duluth, I am in Vegas
Solves a problem, but adds new complexity
What do you like best about the product?
Having one place to log into things is nice. It's especially helpful in our case when we have many services to log into, some of which use shared passwords. Previously we had an encrypted lookup script for these cases, so having it integrated into the browser is helpful.
What do you dislike about the product?
Adding SAML to everything when the world seemed to be moving to OAuth has added a lot of complexity. Extra support had to be integrated into our software for it to function fully. It does not support Basic Authentication. Most annoying, the Firefox addon does not work in the nightly builds of Firefox at all -- a nonsensical error message appears instead. The UI is often confusing -- you can't tell which items are generic services where you have to save your own password vs ones where the company has set them up for you.
What problems is the product solving and how is that benefiting you?
We have a lot of online and cloud based services to log into. We can do this from one place, and it allows us easy login options to places that
Recommendations to others considering the product:
Is this the right software for the job or just adding Enterprise complexity?
Super easy to use and great security
What do you like best about the product?
I really that you are able to set up a push notification with the app on your phone. If you don’t have it set up then you’re anxiously typing in the security code before the timer runs out when you’re trying to validate your identity.
What do you dislike about the product?
I dislike that the push notification isn’t the default setting for when you’re setting up the app on your phone.
What problems is the product solving and how is that benefiting you?
My identity is secure and when accessing other applications it’s an additional step of security that thwarts hackers.
Super easy to use Okta single sign on solution
What do you like best about the product?
Tile-based objects that show what I have access to.
What do you dislike about the product?
None that I have encountered so far. Super easy to use.
What problems is the product solving and how is that benefiting you?
Don't need to know password for each application is a great problem solver.
Saves time, frustration, allows admin capabilities, and keeps things secure
What do you like best about the product?
I can easily and quickly log into all of my apps, which saves valuable time and relieves me from remembering my 20+ passwords I use. My Okta admin can also provision me apps and do backend work for me, which is nice when pushing out updates for an entire team.
What do you dislike about the product?
Nothing, really. If there is a feature it's lacking, then I'm unaware of what it might be.
What problems is the product solving and how is that benefiting you?
Security, time, scalability
Great repository for all your apps
What do you like best about the product?
Having a central repository for all your apps and the single sign on ability.
What do you dislike about the product?
Just became an admin and the user interface is not as intuitive as other products that I’ve used.
What problems is the product solving and how is that benefiting you?
Saving time and frustration by having a central hub for apps and single sign on option.
Beyond easy to securely sign-on
What do you like best about the product?
All my passwords and portals that I regularly sign into are ready to go and authenticated
What do you dislike about the product?
I haven't come across functionality I dislike on Okta. I am able to login in to platforms, in a secure way, without fear of threat.
What problems is the product solving and how is that benefiting you?
We are working to solve security and single sign on. Makes it easy as possible for me to access all portals necessary in my day to day.
Recommendations to others considering the product:
Know the market, and how your internal team uses platforms. I've found Okta incredibly helpful, but each org has different security needs.
Okta is good for storing passwords and logging in easily
What do you like best about the product?
Okta allows me to easily access my accounts across my company only needing to log into my Okta account once.
What do you dislike about the product?
There is nothing I currently dislike about Okta. Perhaps it could be used remotely as well, but I have never tried that.
What problems is the product solving and how is that benefiting you?
It allows me access to all my websites and applications very quickly and easily.
I'm surprised this is a popular product
What do you like best about the product?
------ I do not really like this product and I am taking the time to write a bad review while I have to wait for my email to be reset from IT! I honestly don't understand why this product exists.
What do you dislike about the product?
I am currently locked out of my account - Google Authenticator did not work with this phone. The login reset information is being sent to my email... which is locked out. There's no option to email support -
What problems is the product solving and how is that benefiting you?
None
Simplistic Single Sign on
What do you like best about the product?
I like how we can perform many SSO options for the organization, and it is managed int he cloud with a browser
What do you dislike about the product?
There is limited Ms Edge integration, the plugin works well with Chrome and Firefox
What problems is the product solving and how is that benefiting you?
Managing SSO for the user base, keeping authentication simplistic for the user base
Recommendations to others considering the product:
Verify that your applications and browsers are supported
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