Okta Platform
Okta, IncExternal reviews
1,015 reviews
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LOVE Okta
What do you like best about the product?
Okta makes it easy to manage employee accounts and access, allowing you to provision and deprovision with the click of a button. The integration of workflows really helps a lot as well, taking a lot of work off my hands with automation.
What do you dislike about the product?
Currently, there isn't much I dislike about Okta. The only thing I would suggest improvements on are in the user interface. The admin portal can be somewhat difficult to navigate, and the resources online are still very outdated with older versions of Okta, so they are inconsistent.
What problems is the product solving and how is that benefiting you?
Okta is helping me solve the problem of giving access to employees. Before Okta, I was manually granting access to programs and apps one by one, which took a lot of time on busy Mondays with new hires.
Excellent for remote jobs
What do you like best about the product?
It is excellent for me because I work remotely, I have easy access to everything I need for work. Very reliable and I recommend it.
What do you dislike about the product?
Sometimes it is slower and sometimes it is fine. It may be due to bad internet connection, haven't noticed anything else.
What problems is the product solving and how is that benefiting you?
Logging into multiple accounts for my job.
Recommendations to others considering the product:
I highly recommend it.
Identity Management
What do you like best about the product?
Okta is one the best identity management application which makes it simple, and hassle-free to authenticate.
What do you dislike about the product?
contract terms some times make it to look for other vendors
What problems is the product solving and how is that benefiting you?
Identity management
Okta for access verification
What do you like best about the product?
The Okta app is quick to open and easy to find the temporary access code needed to login to whatever system you are set up for. If your company's IT team did everything right, this won't be a frustrating step for you.
What do you dislike about the product?
If ever you do forget your password or have issues with Okta, you will need to reach out to your IT team which can be frustrating but that's just how it is with company security.
What problems is the product solving and how is that benefiting you?
Okta replaces physical code generators. I always have my phone on me so the app is a very reliable companion for using software on my computer. The access code is available at the touch of a button.
Recommendations to others considering the product:
Okta is a necessity if your company uses multiple systems and platforms that each need a unique login.
It keeps everything in one place and easier access for SSO and security
What do you like best about the product?
Single Sign-On is key to getting more users
What do you dislike about the product?
logos are a bit blurry but nothing else.
What problems is the product solving and how is that benefiting you?
Nothing at all! It has been superb and assisted me, no issues with unnecessary timeout sessions or whatnot.
Recommendations to others considering the product:
Nothing else. JIRA and NetSuite and Salesforce is what I mainly use OKTA for.
Easy and Secure
What do you like best about the product?
Centralize all tools in one place. Easy to use and very secure.
What do you dislike about the product?
Asking too many times a day to reconnect using the Okta app.
What problems is the product solving and how is that benefiting you?
Once connected to the dashboard, I'm able to access all my tools very easily
Easy to use and wonderful platform
What do you like best about the product?
Okta helps with customer experience all-round, with apps integrated with it, it allows for great chat monitoring and scheduling as well as customer account viewing for agents
What do you dislike about the product?
There is nothing I dislike, it's a great platform to use and there are no issues that I have with it that would cause me not to want to use this platform as it is brilliant.
What problems is the product solving and how is that benefiting you?
It's allowing for a great customer experience which means us hitting key performance indicators which in turn help the company realise a profit from it. It also allows us to view agents performance and help us coach and develop them
Recommendations to others considering the product:
Great for identifying opportunities to improve the business as well as customer interaction with agents. Great for scheduling and adherence to ensure agents are efficient
All in one
What do you like best about the product?
All my working tools are assembled in one software
What do you dislike about the product?
lIt logs me off often. I wish my logins can last a bit longer
What problems is the product solving and how is that benefiting you?
I have all my working tools assembled in one click
Recommendations to others considering the product:
Get Okta to help you make your work easy. You don't need to go searching for the software you use; just log in to Okta and access the one you wish to assess
Basket app for collecting and integrating your apps
What do you like best about the product?
Okta provides the ability to integrate all your apps in one place and easily control these apps besides the ability for mobile access and Okta mobile verification for more security
What do you dislike about the product?
Okta Interface need to be more practical and modern , too be with smooth tabs but rest of features are working great
What problems is the product solving and how is that benefiting you?
we are using Okta for integrating our apps like Smartsheet , Zoom , Jira and Slack in one place beside the ability to access these apps from smart phones and the secure process for accessing these apps
Okta, a solution for single sign on
What do you like best about the product?
Integration with other company applications for single sign on is flawless.
What do you dislike about the product?
when a password reset is done, some of the times it still does not take the new on unless we clear cache and cookies.
What problems is the product solving and how is that benefiting you?
Using Okta for Single sign-on for multiple apps and Multifactor authentication. It has been easier for users to reset passwords and create their mfa.
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