Okta Workforce Identity stores all your applications in a portal. It saves passwords, eliminating the need to remember them. In addition, we use 1Password as a backup in case someone forgets their password.
Okta Platform
Okta, IncReviews from AWS customer
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Okta Customer Identify Review
What do you like best about the product?
I like that it provides a single interface for users.
What do you dislike about the product?
Nothin in particular stands out at the moment.
What problems is the product solving and how is that benefiting you?
It streamlines access to applications and allows for a single sign on process.
An user-friendly solution that helps to store passwords in one place
What is our primary use case?
How has it helped my organization?
In my organization, people thank me for integrating the product. Integrating applications with the solution makes it simple to access various applications. You can easily navigate through a list of 50 applications, click the one you need, and log in.
What is most valuable?
I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness.
What needs improvement?
I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity.
For how long have I used the solution?
I have been working with the product for eight years.
What do I think about the stability of the solution?
The product works at times, and sometimes it doesn't. You will have to change the conditions when it doesn't work.
What do I think about the scalability of the solution?
Okta Workforce Identity is scalable. My company has 650 users for it.
How are customer service and support?
The tool's tech support is hard to get a hold of. Also, you would speak to a robot who knows a lot of information, doesn't listen to your questions, and misguides you.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have worked with Microsoft Azure, Slack, Teams, and Adobe Creative Suite. Microsoft Azure and Okta Workforce Identity allow applications to be implemented similarly. The process involves having an extension for the application, often a download file. However, it's important to note that while this implementation works on PCs, it might work on Macs.
How was the initial setup?
The tool's deployment is straightforward. You begin implementing applications once you've established your IDP. Deployment doesn't need a team of people. It can be done with the help of one person. Setting it up and integrating applications typically takes about a week, with additional time required for a more extensive list of applications, ranging from 50-100.
The product is not difficult to maintain once you have integrated it.
What other advice do I have?
I would rate the product an eight out of ten. My advice would be to exercise caution when implementing applications. Incorrect configurations may lead to issues, such as not having the correct username and password saved when clicking on the title. Additionally, when working with workflows, paying attention to the order of conditions is crucial. The tool is user-friendly, and you can have your applications in one place. This makes it less confusing for the users.
Which deployment model are you using for this solution?
Hybrid Cloud
Password resets never work.
What do you like best about the product?
It seems to work pretty well up until it forces me to reset my password.
What do you dislike about the product?
When I am forced to reset my password it is a whole ordeal. The process is terrible, it doesn't work correctly, and I am always forced to raise a ticket.
What problems is the product solving and how is that benefiting you?
I have fewer things to log in to. However, the pain of resetting my password does not outweigh this.
Okta makes it seamless to login to important applications from anywhere, any device, any time.
What do you like best about the product?
Okta Workforce Identity keeps track of passwords for me. I can securely access all my important work-related applications from anywhere and any device. I like all of the authentication options as well, such as the ability to enter a code or receive a prompt within Okta Verify mobile app on my phone. I use Okta Workforce Management probably 5-6 days a week and sometimes multiple times during each day.
What do you dislike about the product?
There is nothing that I dislike about Okta Workforce Identity. I have no pain points with the app - it just works. I've never experienced any technical issues or bugs with it either. At the previous company that I worked at, we had to use complicated VPNs to access things remotely. Okta integrates with so many applications, it makes my life way easier when I am on the go traveling for work, working from home, etc.
What problems is the product solving and how is that benefiting you?
Okta allows all users to login to important applications in the most secure way, while also allowing them to access these systems from anywhere, anytime and any device. I benefit because I can work while I am on the go such as traveling for work or while I am working from home away from the office. It also makes for easy and seamless User Provisioning across the workforce. I have changed multiple roles within the company that I work for and its easy for the Admins to add me to new groups so that I can access all the tools I need for my day to day.
organizational security login
What do you like best about the product?
It makes me feel safe when I log in to the different apps ai use for work
What do you dislike about the product?
how fast the verification code changes even before ai am done inputting it on the system
What problems is the product solving and how is that benefiting you?
It prevents identity theft and unwanted logins and intruders
Helpful for consolidating apps in one location
What do you like best about the product?
It is really helpful to consolidate all apps and logins in one location.
What do you dislike about the product?
The app is difficult to update and it randomly locks you out and makes you do all the multifactor steps multiple times to get back in. Can be frustrating especially when trying to login to payroll to clock-in.
What problems is the product solving and how is that benefiting you?
Single source sign on and password management
Sign in to all of your accounts from one dashboard securely.
What do you like best about the product?
Easy to use with the browser extension.
Automatically pops up when you go to a login page.
You can add your own apps, accounts and credentials.
Multi-factor authentication.
Easily became my daily driver for all of my authentication on a daily basis.
Automatically pops up when you go to a login page.
You can add your own apps, accounts and credentials.
Multi-factor authentication.
Easily became my daily driver for all of my authentication on a daily basis.
What do you dislike about the product?
Can't say there is much I dislike about the product.
What problems is the product solving and how is that benefiting you?
Managing users' access to company platforms.
Daily driver for authentication.
Daily driver for authentication.
Remembering passwords is a thing of the past!
What do you like best about the product?
The ease of consolidating all of my different tools and platforms into one without having to worry about password management
What do you dislike about the product?
The frequency of which you need to continue to sign in (which is business dependent, so could just be a process my company has implemented)
What problems is the product solving and how is that benefiting you?
I'm able to access a myriad of tools in a matter of seconds without having to change passwords or worry about forgetting them. Plus the security is top notch!
OKTA makes MFA a walk in a park
What do you like best about the product?
I use OKTA to setup applications for brokers. It lets me temporarily skip MFA as I set it up and makes my setups easy.
What do you dislike about the product?
I personally havent had any hicups or any negative experience using this application and I use it everyday to accomplish setup of applications.
What problems is the product solving and how is that benefiting you?
It lets me access User accounts without having them login for me. Its easier and manageable. It makes my Job faster and efficient.
As a IAM solution, it fits the bill.
What do you like best about the product?
Okta supporting phishing-resistant MFA. To add to that, Okta Verify made it more simpler for employees to enroll and use MFA.
What do you dislike about the product?
Still doesn't work properly on some websites through the custom templates.
What problems is the product solving and how is that benefiting you?
As a gatekeeper for majority of apps and websites and ease of use in monitoring/auditing logins.
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