One of the majorly used use cases for Okta Workforce Identity is the assignment of different SaaS applications, which are cloud-based, and using them with single sign-on. Users don't have to remember the password for each and every online cloud-based application. They just need to sign in with one email and password. This is one of the major benefits of using Okta Workforce Identity.
Okta Platform
Okta, IncExternal reviews
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Empowering seamless access with single sign-on integration and robust authentication
What is our primary use case?
What is most valuable?
One of the best features of Okta Workforce Identity is its integration with different SaaS applications, which makes it a better product than the competitors.
The multi-factor authentication feature in Okta Workforce Identity is very good. It has its own verification app as well. It is very good in authentication, and we can use hardware keys, software keys, or any authenticator, majorly known authenticator app, for multi-factor authentication.
The provisioning and deprovisioning features of Okta Workforce Identity are very good. We can automate them as well, and we can provision users, groups, applications, and provision tools based on specific groups as well. The product is very good in that as well.
What needs improvement?
I believe that if we integrate the workflows section into the main Okta Workforce Identity dashboard, it can be very useful.
For how long have I used the solution?
We have been using Okta Workforce Identity for about 4 to 5 years now.
What was my experience with deployment of the solution?
In terms of the initial setup and deployment, I find it to be very easy. We have to set it up for the first time, and it has a very straightforward implementation. We have the pictorial and video guides on the Okta Workforce Identity websites on how to deploy it, how to set up employees, how to provision them, how to create groups, and how to set up devices. Each and everything is documented, and it's pretty much straightforward to use.
What do I think about the stability of the solution?
Okta Workforce Identity is a stable product. We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
How are customer service and support?
We have never felt the need to contact the Okta Workforce Identity support team. It has been up and running. We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We weren't using any single sign-on application or solution before choosing Okta Workforce Identity. This was our first product that we implemented in our company.
How was the initial setup?
In terms of the initial setup and deployment, I find it to be very easy. We have to set it up for the first time, and it has a very straightforward implementation. We have the pictorial and video guides on the Okta Workforce Identity websites on how to deploy it, how to set up employees, how to provision them, how to create groups, and how to set up devices. Each and everything is documented, and it's pretty much straightforward to use.
What was our ROI?
I don't have the exact quotation or the exact pricing details for Okta Workforce Identity, but everything comes at a cost. However, when it gives you scalability and reliability, then I don't think the pricing matters.
Which other solutions did I evaluate?
I believe we have a lot of features in Okta Workforce Identity and I don't think we should be having more features in it as it's currently packed with a lot of features.
What other advice do I have?
I believe we have a lot of features in Okta Workforce Identity and I don't think we should be having more features in it as it's currently packed with a lot of features. On a scale of one to ten, I would rate Okta Workforce Identity a nine out of ten (9.9).
Easy to access
What do you like best about the product?
The Okta SSO is easy to use the multiple apps in the company and its MFA is very secured.
What do you dislike about the product?
Sometime it prompts to add the login and password details again. For MFA there is delay observed especially in Android Phone.
What problems is the product solving and how is that benefiting you?
The SSO is very convenient method when accessing multiple apps in the company. So by doing, we don't remember the credential details of of each app. The integration of company applications in Okta program is very essential to keep single login
Keeps everything secured in one place
What do you like best about the product?
The fact that it keeps all my logins secure
What do you dislike about the product?
it could get overprotective at times, asking for the password or push notification multiple times in one session
What problems is the product solving and how is that benefiting you?
It is solving the issue of having to do multiple factor authentication for each service or website
Okta Review: Identity security and AI innovation
What do you like best about the product?
Secure, scalable identity solutions and user friendly
What do you dislike about the product?
Nothing much just citing the issues and get the password recovered
What problems is the product solving and how is that benefiting you?
It provides appreciable features of sso that is single sign on etc and uses biometrics too
Best and secure application for authentication.
What do you like best about the product?
It is secure, and the user interface is clean and easy to use.
What do you dislike about the product?
Okta pricing is on the higher side and expensive.
What problems is the product solving and how is that benefiting you?
Secured and fast signing in and access management.
Nice enterprise solution
What do you like best about the product?
It allows logging into various enterprise apps at our company through a single sign on
What do you dislike about the product?
The apps need UI redesign. It looks old both on Mac and iPhone.
What problems is the product solving and how is that benefiting you?
Single sign for all the enterprise solutions without the need to remember different passwords
Streamlined access control and user management
What do you like best about the product?
What I like about Okta is that it's really simple and reliable. It really dumbs down signing into multiple platforms through a single sign on, it helps save time and lessens password fatigue.
What do you dislike about the product?
One thing I don't like it how pushy they are about opening a personal account. and the issue I had once I did sign up for a personal account was that at times OKTA couldn't differentiate between business account and my personal account.
What problems is the product solving and how is that benefiting you?
Making it more secure for all our employees signing in needs in the organization while on company computers and company phones. The OKTA personal is a nice feature but still a little excessive.
Nice and Stable
What do you like best about the product?
I like that it's an all-in-one platform that allows me to access multiple other software platforms that I need to use, such as Workday and WeLearn. The ease of access to these other apps, which are imperative to my work at my company and instrumental to my getting paid, is so helpful.
What do you dislike about the product?
I dislike how simple the interface looks, it's very bland and plain.
What problems is the product solving and how is that benefiting you?
Okta is solving the problem of giving me a place to access all of the platforms I need in a single platform, so I don't have to go to a bunch of different URL's, I only need the one.
Simple and Integrated Authentication
What do you like best about the product?
Easy account management for security authentication.
What do you dislike about the product?
The Okta typically uses a smartphone for secondary authentication, but if I change my smartphone, the authentication process becomes a bit more complicated.
What problems is the product solving and how is that benefiting you?
Okta provides easy access to secure accounts by supporting SSO across your organization's various apps and devices.
Okta's ease of use
What do you like best about the product?
My favorite part about Okta is the User Interface.
What do you dislike about the product?
I cant think of any downsides about Okta. It always functions as intended!
What problems is the product solving and how is that benefiting you?
Gives me access to all my apps in one portal and it also improves our security posture!
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