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Okta Platform

Okta, Inc

Reviews from AWS customer

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External reviews

937 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Straightforward IDP deployment and management.

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
Dashboard/Tasks showing service status and recommendations.
What do you dislike about the product?
There is a need for more tutorials on Okta help new admin learn.
What problems is the product solving and how is that benefiting you?
Account provisioning and deprovisoning for many SaaS apps, helps save us admin time/overhead, and with licensing costs.


    Chandan R.

Okta review

  • October 12, 2024
  • Review provided by G2

What do you like best about the product?
Okta is Best for SSO and MFA with enhanced security.
What do you dislike about the product?
Okta is difficult to implement. It is expensive as well.
What problems is the product solving and how is that benefiting you?
Single sign on. I can access multiple account with single SSO.


    reviewer1476972

Identity access enhancement with good support and an easy setup

  • October 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

The solution is used to eliminate a VPN, provide identity authentication, and single sign-on (SSO). We use Zscaler authentication to manage endpoint logins, endpoint report management, and single sign-on for applications.

What is most valuable?

The most valuable feature is the identity access authentication.

What needs improvement?

There is a need for Okta to provide an end-to-end solution without needing a separate product like Zscaler for multifactor authentication. Additionally, Okta should enhance its endpoint defensive capabilities, as we currently use BeyondTrust for Elevator Access Management.

For how long have I used the solution?

I have been working with Okta Workforce Identity for four years.

What do I think about the stability of the solution?

The solution is rated as a nine in terms of stability.

What do I think about the scalability of the solution?

Okta is not designed fully for scalability.

How are customer service and support?

Okta provides good support. While we are unable to have it in-house, we can raise a ticket, and they support us well.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We utilize Okta and Zscaler for multifactor authentication.

How was the initial setup?

The setup process is very user-friendly and has no issues.

What about the implementation team?

Our internal team underwent training materials and configured the implementation successfully.

What's my experience with pricing, setup cost, and licensing?

The pricing is very high, which is an area for improvement.

What other advice do I have?

I recommend Okta Workforce Identity to others, particularly for mid-sized and large enterprises.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    reviewer1378911

Enhancing secure access with single sign-on and multi-factor authentication

  • October 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

As an Okta Identity engineer, I implement Okta for different clients such as banks, telecoms, and insurance companies. These companies need an IAM solution to manage their employees securely and provide them with access to the right applications. Okta is used to automate provisioning and support any errors encountered during and after deployment. 

Companies use Okta Workforce Identity to manage their employees' secure access to applications and to minimize the effort required by IT teams to manage identities. The solution helps organizations allow their employees to log into their applications without re-entering credentials and securely access their applications via MFA.

What is most valuable?

The most valuable functions are Single Sign-On (SSO) and Multi-Factor Authentication (MFA). These two modules serve as dual components, essential for securing application access for employees.

What needs improvement?

Okta could improve by making their learning materials more user-friendly. They could also enhance the flexibility of their MFA feature, allowing clients to implement preferred MFA methods without restrictions.

For how long have I used the solution?

I've been handling Okta Workforce Identity for five years now.

What do I think about the stability of the solution?

There might be occasional glitches or bugs that need improvement, so I would rate its stability as eight out of ten.

What do I think about the scalability of the solution?

Okta scores a nine out of ten for scalability.

How are customer service and support?

Okta support is efficient, actively responding on time. They deserve a rating of eight out of ten for their technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I handle CyberArk IAM solutions alongside Okta. I find Okta to be more user-friendly and flexible than CyberArk, especially regarding MFA and SSO features.

How was the initial setup?

The setup process for Okta is relatively straightforward and not overly complex.

What's my experience with pricing, setup cost, and licensing?

Okta is one of the more expensive IAM solutions, and I would rate it an eight regarding cost.

Which other solutions did I evaluate?

The main competitor to Okta Workforce Identity is CyberArk Identity.

What other advice do I have?

I would recommend Okta Workforce Identity to other users.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Paloma G.

Okta: A Highly Versatile Tool

  • September 26, 2024
  • Review provided by G2

What do you like best about the product?
Over the years, I have worked with Okta across various companies, and I must say that it is honestly one of the best SSO solutions on the market. Not only is it user-friendly with a modern interface, but it also boasts high security standards and supports working with thousands of users simultaneously.
What do you dislike about the product?
There is a need for more tutorials on Okta to fully develop its potential. Additionally, the cost is quite high, especially for startups.
What problems is the product solving and how is that benefiting you?
In my job, we use around 15 different tools. Having a Single Sign-On (SSO) system really helps as it allows me to access everything without having to remember so many passwords.


    Aryan S.

Best authentication and sso provider

  • September 13, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use mobile app. Simple user dashboard to monitor and control all authenticated apps and services. Option to add multiple 2F verification like a physical key.
What do you dislike about the product?
SDK support can be extended to newer programming languages and documentation can be improved for SAML based SSO.
What problems is the product solving and how is that benefiting you?
Enterprise SSO and 2F authentication.


    Risha T.

Easy to use and integrate

  • September 10, 2024
  • Review provided by G2

What do you like best about the product?
The web application and mobile application is quite easy to use and approve push authentication notifications. Also, the SSO flow smooth for integration due to clear documentation and supporting libraries for each language.
What do you dislike about the product?
Mobile app does not have the feature to copy the generated OTP.
What problems is the product solving and how is that benefiting you?
Okta solves our clients complete authentication and 2f sso flows.


    Computer Software

Ultimate SSO Platform!

  • August 29, 2024
  • Review provided by G2

What do you like best about the product?
The ease of this tool is commendable! The single sign-on is damn easy to implement on all your phones and laptops. The number of user verification options makes life easier aswell :)
What do you dislike about the product?
Nothing I can think of. Been using this tool for 5 years now and the experience is great
What problems is the product solving and how is that benefiting you?
Just the easy of signing in the security it provides. Both have been top notch


    Scott W.

Okta WF Identity Just Works

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
It is simple, lightweight and it protects me from unauthorized logins,
What do you dislike about the product?
I don't really think there is anything when it comes to security.
What problems is the product solving and how is that benefiting you?
It is keeping mu laptop and data safe from unauthorized access to my laptop and my company applications and data,


    Financial Services

Great IDP

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
I like the IDP features it has and the easy that it is to have things working on it
What do you dislike about the product?
You can build things and processes on it and it can become a lock-in
What problems is the product solving and how is that benefiting you?
IDP fast and easy