The solution is used to eliminate a VPN, provide identity authentication, and single sign-on (SSO). We use Zscaler authentication to manage endpoint logins, endpoint report management, and single sign-on for applications.

Okta Platform
Okta, IncReviews from AWS customer
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Straightforward IDP deployment and management.
Okta review
Identity access enhancement with good support and an easy setup
What is our primary use case?
What is most valuable?
The most valuable feature is the identity access authentication.
What needs improvement?
There is a need for Okta to provide an end-to-end solution without needing a separate product like Zscaler for multifactor authentication. Additionally, Okta should enhance its endpoint defensive capabilities, as we currently use BeyondTrust for Elevator Access Management.
For how long have I used the solution?
I have been working with Okta Workforce Identity for four years.
What do I think about the stability of the solution?
The solution is rated as a nine in terms of stability.
What do I think about the scalability of the solution?
Okta is not designed fully for scalability.
How are customer service and support?
Okta provides good support. While we are unable to have it in-house, we can raise a ticket, and they support us well.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We utilize Okta and Zscaler for multifactor authentication.
How was the initial setup?
The setup process is very user-friendly and has no issues.
What about the implementation team?
Our internal team underwent training materials and configured the implementation successfully.
What's my experience with pricing, setup cost, and licensing?
The pricing is very high, which is an area for improvement.
What other advice do I have?
I recommend Okta Workforce Identity to others, particularly for mid-sized and large enterprises.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Enhancing secure access with single sign-on and multi-factor authentication
What is our primary use case?
As an Okta Identity engineer, I implement Okta for different clients such as banks, telecoms, and insurance companies. These companies need an IAM solution to manage their employees securely and provide them with access to the right applications. Okta is used to automate provisioning and support any errors encountered during and after deployment.
Companies use Okta Workforce Identity to manage their employees' secure access to applications and to minimize the effort required by IT teams to manage identities. The solution helps organizations allow their employees to log into their applications without re-entering credentials and securely access their applications via MFA.
What is most valuable?
The most valuable functions are Single Sign-On (SSO) and Multi-Factor Authentication (MFA). These two modules serve as dual components, essential for securing application access for employees.
What needs improvement?
Okta could improve by making their learning materials more user-friendly. They could also enhance the flexibility of their MFA feature, allowing clients to implement preferred MFA methods without restrictions.
For how long have I used the solution?
I've been handling Okta Workforce Identity for five years now.
What do I think about the stability of the solution?
There might be occasional glitches or bugs that need improvement, so I would rate its stability as eight out of ten.
What do I think about the scalability of the solution?
Okta scores a nine out of ten for scalability.
How are customer service and support?
Okta support is efficient, actively responding on time. They deserve a rating of eight out of ten for their technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I handle CyberArk IAM solutions alongside Okta. I find Okta to be more user-friendly and flexible than CyberArk, especially regarding MFA and SSO features.
How was the initial setup?
The setup process for Okta is relatively straightforward and not overly complex.
What's my experience with pricing, setup cost, and licensing?
Okta is one of the more expensive IAM solutions, and I would rate it an eight regarding cost.
Which other solutions did I evaluate?
The main competitor to Okta Workforce Identity is CyberArk Identity.
What other advice do I have?
I would recommend Okta Workforce Identity to other users.
I'd rate the solution nine out of ten.