It's similar to other tools like Boomi. But, it's a smaller player, not as widely adopted. SnapLogic may be easier to use, with less coding, but I think that more comprehensive solutions will handle a wider range of tasks. I found it difficult to achieve what I needed with SnapLogic.

SnapLogic
SnapLogicExternal reviews
External reviews are not included in the AWS star rating for the product.
Easy to use, less coding and user-friendly in terms of debugging but not very comprehensive solution
What is our primary use case?
How has it helped my organization?
We used SnapLogic to integrate various systems and some cloud systems, including our main CRM system and Microsoft Dynamics system. There were also HR and other specialized systems involved. Tools like Boomi can do similar things.
I'd install a local Snaplex (the SnapLogic runtime engine) to access local network resources. With cloud-based Snaps, you can talk to cloud or SaaS systems like Dynamics Online or Salesforce.
What is most valuable?
SnapLogic is more user-friendly than Boomi in terms of debugging. You can move the mouse to a place, and it will record and show the data easily.
With Boomi, you have to double-click, open it, and then choose which information you want to see. Sometimes, you don't know what information will be displayed or what information you're not seeing. You have to have experience with Boomi to be able to understand, but with SnapLogic, it's working.
It offers the same core functionalities as other integration tools. I don't see a clear differentiation. They are all competing in the same market, targeting the same customer base. I think broader technology trends make it harder to see the distinctions that may have existed previously. So, we are moving towards Boomi. We're even exploring Microsoft Azure integration services now.
What needs improvement?
There is room for improvement in customer service and support.
I don't think the support has better knowledge about technologies and tool support. There were lots of times when we had an issue, and it took me quite a long time to explain the problem. I feel like some of the support staff don't know their product well.
For how long have I used the solution?
I have been using it for five to six years.
What do I think about the stability of the solution?
In my opinion, SnapLogic is less stable than Boomi. We've had some issues when they upgrade to new versions. Since Boomi is a bigger company, I guess they have more developer support teams deployed.
That's why Boomi has better support and better quality. That's why Boomi's quality is better than SnapLogic. This is just my opinion.
What do I think about the scalability of the solution?
I was the only user in my company. I was the one handling the application.
How are customer service and support?
The customer service and support were okay. Honestly, I don't think the support has better knowledge about technologies and tool support. There were lots of times when we had an issue, and it took me quite a long time to explain the problem. I feel like some of the support staff don't know their product well. That's my impression. They have significant problems understanding and capturing the key points of the problem.
My impression is that the support isn't so knowledgeable. But in the end, by combining their effort with my effort, we were always able to fix the problem. They have to fix problems; otherwise, issues will persist.
Which solution did I use previously and why did I switch?
I used Boomi AtomSphere Integration. It is a marketing leader. It is more comprehensive and can handle a lot of things. We could choose a fully cloud-based version of Boomi. If you want to connect with local sources, a hybrid model is needed.
For me, I found a lot of things difficult to achieve through SnapLogic.
How was the initial setup?
The deployment was very quick, and very easy.
What was our ROI?
If you want to achieve some basic or normal cloud integration and don't want to code, it's a low-cost way to get the job done. The benefit is that you don't need a programming background to work with it - just a quick solution.
What's my experience with pricing, setup cost, and licensing?
The price of SnapLogic is much cheaper.
What other advice do I have?
It is an okay product. I would rate it a five out of ten. It is suitable for small company sizes. Maybe for medium-sized as well.
But for enterprise businesses, Boomi might be a better option.
Review of SnapLogic Intelligent Integration Platform (IIP)
Snaplogic Review
Snaplogic review
Built in connectors that are very useful.
Cloud connectivitiy using various components.
Using it daily for the cloud services.
The drag-and-drop functionality makes it easy to build and configure integration pipelines.
Recommended Integration tool.
Easy to use for data integration.
Built-in connectors are very much useful.
Customer support is okay.
SnapLogic Intelligent Integration Platform Review.
Easy to use.
Hassle free user experience.