Data Center Proxies
Bright DataReviews from AWS customer
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A great product with excellent support
What do you like best about the product?
We've written many spiders, but after using BD for the past year on a few sites, we will choose them whenever it is possible to extract the data we need using their service.
We've run into a variety of issues over that year and they have all been addressed - most of them promptly. Enhancements to the extracted data or to the scope of data to be extracted have also been implemented. The service is at least as reliable as the spiders we've built ourselves and using BD is both faster and more cost efficient.
We've run into a variety of issues over that year and they have all been addressed - most of them promptly. Enhancements to the extracted data or to the scope of data to be extracted have also been implemented. The service is at least as reliable as the spiders we've built ourselves and using BD is both faster and more cost efficient.
What do you dislike about the product?
On my most recent problem reports, the fixes took about 9 days, which is a little longer than we'd like. In this case we were able to work around it with our customer, but if we could keep that down to a few days in the future, it would cause us less discomfort.
What problems is the product solving and how is that benefiting you?
We use BD to extract our customers data from their accounts on various ecommerce sites (eBay, Etsy, etc).
Managed Scraper Infrastructure that Just WORK!
What do you like best about the product?
Bright Data provides APIs and infrastructure that simplify building modern webscrapers. They've already thought through proxys, CAPTCHAs, browser fingerprinting... all of the things that are time consuming and a major hassle to build and maintain yourself. Their team is wonderful to work with, super responsive, and helped us get our code adapted to their API in short order. In a matter of hours, we were able to deploy a dramatically improved workflow and data collection process, all without having to build and maintain dozens of different packages or plugins!
What do you dislike about the product?
We have yet to encounter a downside to working with Bright Data. It has far surpassed our expectations. The only regret our team has is waiting so long to give their platform a try!
What problems is the product solving and how is that benefiting you?
We rely on publicly available US government data to provide insights and analysis on immigration court for asylum seekers across the country. This data changes regularly and requires individual scrapes for each case we are tracking. Bright Data helps automate the scraping process by providing all of the needed infrastructure for modern web scraping in a single API.
Really really good customer support
What do you like best about the product?
Was working on the API for tiktok scrapper and was having some issues. Opened up a support ticket and within in about 2 hours was able to solve issue with the team. They were super professional and was extremly polite ( something lacking in tech support these days )
What do you dislike about the product?
No issue so far. All of their services seems to work as advertised
What problems is the product solving and how is that benefiting you?
Data extraction on social media was really difficult for us - brigthdatas scrapers helped massively
Ethical - web data and proxy platform (GDPR and CCPA)
What do you like best about the product?
Bright Data delivers a robust, all-in-one platform for web data extraction, proxy management, and automated scraping at scale. The infrastructure supports over 150 million proxy IPs from 195 countries, offering extensive geo-targeting, session management, and rotation options.
The Web Scraper API and Scraping Browser provide programmatic and no-code access to structured web data, with built-in AI algorithms for data cleaning and structuring. The Web Unlocker tool effectively bypasses anti-bot mechanisms, ensuring high success rates even on challenging websites. Serverless functions and ready-made templates streamline the setup for common scraping tasks, reducing engineering overhead.
Bright Data maintains a strong focus on ethical and compliant data collection, with transparent consent processes for residential proxies and robust compliance with GDPR and CCPA regulations. The platform’s security and privacy measures, including ISO 27001 certification and proactive abuse prevention, are industry-leading.
The Web Scraper API and Scraping Browser provide programmatic and no-code access to structured web data, with built-in AI algorithms for data cleaning and structuring. The Web Unlocker tool effectively bypasses anti-bot mechanisms, ensuring high success rates even on challenging websites. Serverless functions and ready-made templates streamline the setup for common scraping tasks, reducing engineering overhead.
Bright Data maintains a strong focus on ethical and compliant data collection, with transparent consent processes for residential proxies and robust compliance with GDPR and CCPA regulations. The platform’s security and privacy measures, including ISO 27001 certification and proactive abuse prevention, are industry-leading.
What do you dislike about the product?
No negative factors or functions that I don't like
What problems is the product solving and how is that benefiting you?
Bright Data has enabled us to bypass complex bot protection mechanisms and access publicly available data at scale without building custom infrastructure from scratch. The ability to collect, clean, and analyze large datasets efficiently has accelerated our research and decision-making processes. For enterprise teams requiring granular control, reliability, and compliance, Bright Data stands out as a comprehensive solution for web data collection and analysis.
Reliable Partnership and Responsive Support for Research-Driven Web Scraping on Human trafficking
What do you like best about the product?
In the first phase of my research, I used Bright Data’s services to scrape data from the AdultWork website in the United Kingdom. The extracted data played a critical role in analyzing trafficking-related indicators and the illicit massage industry. What stood out to me the most was the prompt delivery and the consistently responsive support from the Bright Data team.
As I move into the next phase of my research—I will be re-visiting the dataset for training classification models using this data. Currently, working with Bright Data to customize a scraper for a related study. We, at Bar Ilan University deeply value their work and look forward to continuing this partnership in future projects. I believe this partnership reinforces my research in time and efficiency to target social, policy and technological contributions to the data-driven methodologies in combating the crime of human trafficking.
As I move into the next phase of my research—I will be re-visiting the dataset for training classification models using this data. Currently, working with Bright Data to customize a scraper for a related study. We, at Bar Ilan University deeply value their work and look forward to continuing this partnership in future projects. I believe this partnership reinforces my research in time and efficiency to target social, policy and technological contributions to the data-driven methodologies in combating the crime of human trafficking.
What do you dislike about the product?
I dont have anything to add at this point of my collaboration with them.
What problems is the product solving and how is that benefiting you?
As a PhD researcher on Anti human trafficking efforts that requires data, Bright Data helps in navigating the data needs at ease.
Provide very detailed solutions and advice
What do you like best about the product?
Bright Data provided and advised me on the most efficient data collection solution in terms of both speed and cost. The support was very enthusiastic and dedicated.
What do you dislike about the product?
Nothing to complain about, Could be an even earlier response.
What problems is the product solving and how is that benefiting you?
I needed to get data from Google in large quantities, with limited resources and fast speed. Bright Data supported me in providing a solution.
Great product, strong technical support and super useful web-scraping tool
What do you like best about the product?
Bright Data offers truly excellent technical products and customer support, for many use cases around accessing valuable web data. The technology behind it seems amazing to me, and my needs were met perfectly with infrastructure that is easy to use and code that is easy to write. The customer support was also very timely and excellent. Whenever I emailed them with a technical question, they always replied promptly with answers that solved my exact problem. They also provide financial support to impact-driven research that use their tools, and aim to be a force for societal good.
What do you dislike about the product?
I like everything about using Bright Data.
What problems is the product solving and how is that benefiting you?
Bright Data helped me with data collection for my research. It helped me solve technical challenges in collecting web data that no other company has been able to.
Bright Data is excellent for research
What do you like best about the product?
Bright Data allows the collection of comprehensive social media data that can be used as the basis for meaningful and statistically reliable research. The interface is easy to understand and their helpline and costumer support is outstanding
What do you dislike about the product?
The only thing I dislike is that I haven't worked with Bright Data before
What problems is the product solving and how is that benefiting you?
Comprehensive data collection
Good product & exceptional customer service
What do you like best about the product?
The product itself does the job pretty well. Both the Web Unlocker API and the Browser API were easy to integrate and worked as advertised.
While having a problem with the Web Unlocker API, I contacted the customer support and immediately received competent help from an expert. The problem was resolved fairly quickly and without having to put pressure on the support.
While having a problem with the Web Unlocker API, I contacted the customer support and immediately received competent help from an expert. The problem was resolved fairly quickly and without having to put pressure on the support.
What do you dislike about the product?
There was a problem with the Web Unlocker API, which we were able to work around until the issue was resolved. As the customer service was very responsive, I wouldn't say this was a big problem in the end.
What problems is the product solving and how is that benefiting you?
We are using Bright Data to bypass bot protection mechanisms on websites to access publicly available data. Instead of trying to build our own infrastructure around that we have been using the Web Unlocker API and the Browser API by Bright Data to achieve that.
The Leader in Scraping
What do you like best about the product?
How easily it works, we spend years trying to build our own collectors with mixed results. They're adding new code and no-code prebuilt collectors which make the work so simple.
What do you dislike about the product?
We needed to outsource collector creation to a partner company in order to own the code, having Bright Data build it for us would have been ideal, but we would not have been able to own the scripts.
What problems is the product solving and how is that benefiting you?
We have a complex and robust operation of collecting information from various sites simultaneously. This was not easy to develop ourselves, but Bright Data makes it super easy to build and maintain collectors that simply work as expected.
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