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Reliable Observability with Deep Insights
What do you like best about the product?
New Relic’s unified observability platform is what I like most. Having application performance metrics, logs, alerts, and dashboards all in one place makes it extremely easy to identify issues quickly and understand system behavior end-to-end. The real-time insights and customizable dashboards significantly improve debugging and overall monitoring efficiency.
What do you dislike about the product?
The main drawback is the complexity involved in initial setup and configuration. With so many features and options, it can take time to understand the platform fully and optimize it for your environment. Additionally, some advanced capabilities feel overwhelming for new users without proper guidance
What problems is the product solving and how is that benefiting you?
New Relic helps us solve visibility and performance monitoring challenges across our applications and services. It consolidates metrics, logs, traces, and alerts into a single platform, which makes it much easier to pinpoint bottlenecks, diagnose production issues faster, and understand overall system health. This has significantly reduced our debugging time, improved the stability of our releases, and allowed us to be more proactive in addressing performance problems.
Full-Stack Observability Made Effortless with New Relic
What do you like best about the product?
full-stack observability, real-time monitoring with actionable dashboards, infrastructure, logs
New Relic's integrations and automatic instrumentation for many languages and frameworks make it straightforward to get started
New Relic's integrations and automatic instrumentation for many languages and frameworks make it straightforward to get started
What do you dislike about the product?
users may find NewRelic’s pricing model bit expensive, especially as data volumes grow.
What problems is the product solving and how is that benefiting you?
monitor our applications, infrastructure, and services in real time, so we can quickly detect issues, outages, or bottlenecks.
real-time monitoring with actionable dashboards, saves time
real-time monitoring with actionable dashboards, saves time
Unmatched End-to-End Visibility for Performance Monitoring
What do you like best about the product?
What I appreciate most about New Relic is the comprehensive end-to-end visibility it offers across applications, infrastructure, and user behavior. By consolidating all performance metrics into one unified dashboard, it becomes much easier to quickly identify issues and pinpoint their root causes.
What do you dislike about the product?
The biggest challenge with New Relic is the learning curve. Some advanced features and dashboards require deeper technical knowledge, which can make onboarding slower for non-engineering teams.
What problems is the product solving and how is that benefiting you?
New Relic helps identify performance issues across the entire application stack—frontend, backend, and infrastructure. This end-to-end visibility reduces time to detect and resolve problems, improves app reliability, and ensures a smoother user experience.
Real-Time Visibility and Effortless Performance Monitoring
What do you like best about the product?
The real-time visibility across the entire application stack is what I like best. New Relic makes it easy to spot performance issues quickly through clear dashboards and reliable alerting.
What do you dislike about the product?
New Relic has so many powerful features that it can take some time to fully learn and navigate them.
What problems is the product solving and how is that benefiting you?
New Relic solves critical obervalibility and performance monitoring challenges. It helps us quickly identify bottlenecks, trac errors across services, and monitor system health in real time.
Instant Performance Insights and Proactive Issue Detection
What do you like best about the product?
This tool provides immediate visibility into application performance, allowing issues to be detected before users even notice them. It helps reduce mean time to resolution and makes it simple to incorporate business-specific KPIs.
What do you dislike about the product?
The cost can increase rapidly as your data volume grows, and it's easy to accidentally generate a large amount of data without being aware of the financial impact. With so many features and options available in one place, new users might find it confusing at first. Additionally, the mobile app does not offer all the features found on the web version.
What problems is the product solving and how is that benefiting you?
Proactive monitoring helps catch issues before they have a significant impact on customers. It allows for the identification of slow API calls, database queries, or page loads that could frustrate users. It also provides insight into where users most often drop off, as well as which services are slowing down the app development cycle.
Proactive Monitoring with Robust Alerts
What do you like best about the product?
I use New Relic for monitoring application performance, tracking errors, and ensuring that the system runs smoothly, which really enhances my workflow efficiency. The ability to identify issues quickly is invaluable, especially in recognizing API slowness and debugging production issues faster. The alert system is incredibly helpful as it allows me to stay proactive by identifying issues in real time before they impact users, saving us from potential downtime. I love the detailed transaction traces feature, which provides in-depth insights into API slowness or unusual traffic, enabling me to respond swiftly and appropriately. The initial setup of New Relic was easy, with clear installation steps, although configuring alerts and dashboards required a bit more time. Overall, these features significantly contribute to maintaining performance reliability and optimizing system operations.
What do you dislike about the product?
The dashboard load time could be reduced, especially when it contains multiple queries and during peak hours.
What problems is the product solving and how is that benefiting you?
I use New Relic to monitor application performance, quickly identify issues, track errors, and ensure smooth system operations, utilizing real-time alerts and detailed transaction traces to address API slowness and debug production faster.
Great for Performance Insights and Debugging
What do you like best about the product?
What I like best about New Relic is how quickly it helps me understand what’s going wrong in our application. The dashboards are clean, and I can get to the important metrics—like response time, error rates, and slow transactions—without digging around too much. The real-time insights are extremely helpful, especially when we’re troubleshooting production issues. It saves a lot of time and gives a clear picture of system health almost instantly.
What do you dislike about the product?
One thing I dislike about New Relic is that some of the advanced features feel a bit overwhelming at first. The platform is powerful, but certain sections are not very intuitive, and it takes time to figure out where everything is. The UI can feel cluttered when you're trying to drill down into detailed traces or custom dashboards. Also, some features require extra configuration, which isn’t always obvious from the start.
What problems is the product solving and how is that benefiting you?
New Relic helps us identify performance issues quickly and understand exactly where bottlenecks are happening in our application. It gives clear visibility into slow APIs, database queries, error spikes, and overall system health. Because of this, we catch issues much earlier and fix them faster, which directly reduces downtime and improves user experience.It also centralizes our logs, metrics, and traces in one place, so debugging becomes much easier. Overall, it saves time during incident investigations and helps the team stay more proactive instead of reacting after users report problems.
Unified Observability and Real-Time Insights Made Simple
What do you like best about the product?
New Relic’s unified observability platform, real-time insights, and easy dashboards make performance monitoring simple and highly effective.
What do you dislike about the product?
What I dislike about New Relic is its complex pricing structure and steep learning curve, which can be challenging for new users and small teams to manage effectively.
What problems is the product solving and how is that benefiting you?
New Relic solves the problem of limited visibility into application and system performance by providing real-time monitoring, error tracking, and deep performance insights. It benefits us by helping quickly identify issues, reduce downtime, optimize resource usage, and improve overall application reliability and user experience.
Real-Time Insights and Effortless Performance Monitoring
What do you like best about the product?
New Relic provides deep observability with real-time insights, making it easy to monitor and optimize application performance
What do you dislike about the product?
It can feel overwhelming at times due to its extensive features and complex setup for beginners
What problems is the product solving and how is that benefiting you?
New Relic helps us identify performance bottlenecks, monitor application health, and quickly resolve issues
Unified Dashboard for Complete Monitoring
What do you like best about the product?
Monitor backend services, frontend apps, and infrastructure in one dashboard
What do you dislike about the product?
Usage-based model can lead to high costs for large-scale apps.
What problems is the product solving and how is that benefiting you?
Real-time insights across apps, infrastructure, and logs. Intuitive dashboards and integrations with popular languages and cloud platforms.
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