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Talha Khan
What do you like best about the product?
We can find all task on the same software.
What do you dislike about the product?
Sometimes its become little complicated to sove some issues.
What problems is the product solving and how is that benefiting you?
we block un wanted traffic by K2
Arbitrary charges
I subscribed to this on Aug 30, 2022 to try it out. I didn't receive any charges until recently (June 2023) they started charging me.
I haven't used/changed my AWS resources and all I can see in Cost Explorer about this charge is "New Relic APM, Logs + Infrastructure Monitoring (PAYG with Free Tier)".
Oh, good luck getting support from them as well. They seem to have a "forum" but no direct support ticket you would expect.
Been going downhill for years. I'm surprised their rating is this high. Do they pay for reviews??
What do you like best about the product?
Has support for monitoring the software and databases that we use.
What do you dislike about the product?
I have used New Relic for 6+ years across 3 companies. The quality 6 years ago was >= their quality now. Previous two companies no longer use it, and I'm migrating features off of it for my current company.
Cost is far higher than the value they provide. Gets higher over time, while features have more bugs and are never improved. AWS and others have many of New Relic's features built-in and free now.
Many bugs and poor UI decisions. Over and over and over again. Most recent one caused us to not receive any notifications when our servers were having major problems.
Even the simplest email support requires a very expensive subscription. We pay more than $2000 per year and they directed us to their "community forum". What a joke.
Main feature requests we give them never get implemented.
Cost is far higher than the value they provide. Gets higher over time, while features have more bugs and are never improved. AWS and others have many of New Relic's features built-in and free now.
Many bugs and poor UI decisions. Over and over and over again. Most recent one caused us to not receive any notifications when our servers were having major problems.
Even the simplest email support requires a very expensive subscription. We pay more than $2000 per year and they directed us to their "community forum". What a joke.
Main feature requests we give them never get implemented.
What problems is the product solving and how is that benefiting you?
Being able to check performance of our servers over time and get notified when servers go down or struggle.
Recommendations to others considering the product:
First try to use your current cloud provider for free and more reliable services.
Good, but all saas
What do you like best about the product?
Several types of monitoring. Easy to use interface.
What do you dislike about the product?
Only saas. Confidential information can be a concern. Appdex score for health based in industry, not based on your typical stuff.
What problems is the product solving and how is that benefiting you?
We did a review, but can't use it for compliance reasons
Recommendations to others considering the product:
Look at appdynamics.
Tracking memory issues is impossible
What do you like best about the product?
I like the interface, it is nice the free option is also good, the admin dashboard is good because it has good charts and you can turn on / off the things you want to show or hide from the chart. It shows the controllers and models and other consumption metrics which is very good.
What do you dislike about the product?
Well, they are not doing anything to help developers to determine where are the +1 queries issues, or memory issues, that's why I switched to Scout. The monitoring options should have some text explaining what means each one, for example: What does mean "Ruby VMs"? How do I know if this is having issues that affect my app? It could be hard to understand those concepts.
What problems is the product solving and how is that benefiting you?
I only use this app to check what are my most expensive controllers, models (loading speed).
Recommendations to others considering the product:
Do not use it to debug memory issues on ROR
Unusefull experience to read errors
What do you like best about the product?
Nothing, It a pain in the neck read alerts on their platform
What do you dislike about the product?
The UX is horrible, does no have a flow to see the errors immediately
What problems is the product solving and how is that benefiting you?
Applications exceptions catches by new relic module
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