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Reviews from AWS customer

14 AWS reviews

External reviews

508 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Time Saver

  • April 05, 2018
  • Review provided by G2

What do you like best about the product?
I can quickly see performance bottlenecks in my application.
What do you dislike about the product?
Occasionally, I find making and sharing charts difficult.
What problems is the product solving and how is that benefiting you?
I'm solving performance issues in a web application which affects ingesting new data.
Recommendations to others considering the product:
You can try it for free and see results quickly.


    Information Technology and Services

New Relic, APM can help you diagnose production issues

  • March 27, 2018
  • Review provided by G2

What do you like best about the product?
I like that New Relic is a SAAS solution. I dont have to worry about keeping up with updating a server application on a regular basis. We get new features as they roll out. The agent is simple to install, but some of the plug-ins can be a challenge.
What do you dislike about the product?
Support can sometimes be a pain to work with, since most of our experience is creating tickets and emailing back and forth. Instructions for some for some of the plugins is sometimes not adequate but has become better over the years.
What problems is the product solving and how is that benefiting you?
We needed a way to tie together performance data with application errors. Many of our teams use it to help diagnose issues by narrowing down the issue to a specific time and looking for correlations between performance problems and application errors.


    Financial Services

Great preformance and activity monitor

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
The easy to configure GUI allows us to manage and prioritize the information that is most useful to our teams. It has proved very useful as an activity monitor allowing us to priorities channels for our customers through their peak usage times.
What do you dislike about the product?
The only flaw I can find with the GUI is the auto logout timer. We use the UI on a heads up display in the office and it times out every two weeks or so. It would be great if there was an option to bypass this.
What problems is the product solving and how is that benefiting you?
Real time monitoring and analysis of customer traffic while maintaining a performance baseline.


    Information Technology and Services

Great product, but has gotten more expensive

  • October 30, 2017
  • Review provided by G2

What do you like best about the product?
New relic is still by far one of the easiest APM products to deploy and gives excellent visibility. its python support is top notch.
What do you dislike about the product?
price hikes. newrelic has increased its prices and is now not as accessible to smaller operations.
What problems is the product solving and how is that benefiting you?
New relic APM is providing us with visibility into our transaction flows, including data tier performance, python application servers as well as python background workers.
Recommendations to others considering the product:
Look whether competitors are able to deliver the results you need and the specific support level you need for cheaper. if not, New Relic APM would be a good choice.


    Marilyn A.

Pretty good experience overall

  • September 19, 2017
  • Review provided by G2

What do you like best about the product?
The overview dashboard in the monitoring section is pretty good representation of what is going on. It shows pretty good monitoring and is easy to use.
What do you dislike about the product?
Maybe the UI needs a little love. Kinda hard to find some of the things I tend to look for.
What problems is the product solving and how is that benefiting you?
We tend to use things like this see our web transactions, traffic, errors, etc. You get a pretty go picture overall and that's usually beneficial.


    Emiliano V.

Excellent monitoring performance tool

  • August 11, 2017
  • Review provided by G2

What do you like best about the product?
The monitoring tools including downtime messages.
Scalability analysis is also great to predict what's needed in your stack when building new features or predicting future traffic in your product without hitting max capacity.
What do you dislike about the product?
Sometimes could be a little trickier to navigate all the features available.
Cost can be high depending the architecture you use (e.g. microservices). Log support is weak.
What problems is the product solving and how is that benefiting you?
Being able to monitor all our systems performance plus getting notified of any potential issues is perfect for our needs.
Recommendations to others considering the product:
Pricing could be a dealbreaker but I encourage to talk to them to evaluate your current architecture and find a plan that works for you.


    Computer Software

Powerful, useful for debugging, minimal effort needed to setup

  • August 02, 2017
  • Review provided by G2

What do you like best about the product?
For Java, there're not many other tools that provide so much details for analysis without needing extensive setup. Create user-friendly dashboard that even non-technical users can monitor for trouble.
What do you dislike about the product?
Does not work with Google AppEngine; UI change frequently.
What problems is the product solving and how is that benefiting you?
Need to monitor health of servers and systems
Recommendations to others considering the product:
Quite pricy, but does the job well and the dashboard is beautiful


    Bharadwaj (Brad) C.

Wonderful APM Tool (limitations on iOS App)

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
1. Server Metrics
2. Application Metrics
3. Supports both Java/.NET
What do you dislike about the product?
not up to the mark regarding iOS metrics unlike AppDynamics
What problems is the product solving and how is that benefiting you?
Metrics & Monitoring for application world
Recommendations to others considering the product:
One of the best in the market for Java and .NET application metrics and monitoring. However, mobile app requires work and is not at the level of other mobile monitoring partners.


    Information Technology and Services

The best application monitoring service in the house

  • July 29, 2017
  • Review provided by G2

What do you like best about the product?
Summarized graphs
Deployment Tracking
Application Insight
What do you dislike about the product?
Frequent UI changes sometimes make it confusing to use/navigate.
What problems is the product solving and how is that benefiting you?
Real-time application monitoring and insight into the servers makes it the best APM.


    Jonathan G.

Really good analytics platform

  • July 27, 2017
  • Review provided by G2

What do you like best about the product?
Easy to read graphs and charts. Easy to use UI
What do you dislike about the product?
Maybe there could be more things that it could read. I'm still looking for an easy way to monitor memory usage
What problems is the product solving and how is that benefiting you?
New Relic is just providing dashboard monitoring for some of our website hosting and infrastructure. We've used it to help diagnose speed and performance issues in the past
Recommendations to others considering the product:
I'm not familiar enough with any competitors to say how they rank in comparison, but we get it free as part of the Pantheon platform.