It is for APM, Application Performance Monitoring. And server monitoring.
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I use this to check dashboards of our streaming players performances at Dazn
What do you like best about the product?
I like the creation of different dashboards for the different use cases that Dazn has. I like how easy is to create queries, and how I can integrate the queries property into our codebase. I also like how I can create different dashboards for the different features I want to monitor so everything can be organised by topic and by team.
What do you dislike about the product?
I think the graphs could be better more informative and more up to date with industry standards, they lack details and the design I think is outdated.
What problems is the product solving and how is that benefiting you?
We can see how well our Video Player performs in the different countries, new relic is very useful when filtering by custom properties, but also by country, cdn, asset id, etc.
We combine this along side Conviva reporting, and this double observability gives us the best wider view of our application.
We combine this along side Conviva reporting, and this double observability gives us the best wider view of our application.
Good for application Performance Monitoring but not stable
What is our primary use case?
How has it helped my organization?
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side.
These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
What needs improvement?
There is room for improvement in the stability.
For how long have I used the solution?
I have experience with this product.
What do I think about the stability of the solution?
I would rate the stability a six out of ten. It can be improved.
What do I think about the scalability of the solution?
Scalability is not that much available with the applications.
There are around 400 to 500 end users.
How are customer service and support?
Whenever it is needed, they have provided support from the New Relic side.
Whenever they get their customers, they'll go for approval, then they will assign someone, then that person will come and understand what issue we are facing and what we require. Then they will try to resolve the issue.
Which solution did I use previously and why did I switch?
I prefer AppDynamics and Dynatrace. These two tools over New Relic.
How was the initial setup?
So, integration is possible with LoadRunner and other tools in New Relic.
What other advice do I have?
I would rate it a six out of ten.
Offers good ability to execute queries and analyze data
What is our primary use case?
I use the solution in my company to monitor the applications' performance and do some stress tests on the application. In our company, we use the tool to monitor the core application inside the data center. In some cases, New Relic is used to monitor users' access to the applications.
What is most valuable?
The most valuable feature of the solution is its ability to execute queries and analyze the data. For all the data, the tool has a specific function with which you can spot and mix the data or correlate the data wherever you want. It is easy to simulate and execute queries, and the availability of the data is very nice. The tool gives you a basic way to manage the data.
What needs improvement?
The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved.
For how long have I used the solution?
I have been using New Relic for a year. My company is in partnership with New Relic.
How are customer service and support?
I think the support of the tool is a good option. I think the support of the tool. I rate the tool's support an eight and a half out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with Catchpoint. With New Relic, you monitor the application from within. You monitor all the communication calls between the application and all the systems that the application needs to use, such as databases or servers. With Catchpoint, you can monitor user experience and how it interacts with the application, so we are monitoring from the outside, which is from the user to the application.
How was the initial setup?
For the product's initial setup phase, you need to have a background of doing installations. It is not a straightforward process, as you need to have more skills to do the tool's setup. The tool's setup phase is a little bit more complex but with the correct knowledge, it can still be very easy. You have to have some prior knowledge in installation to start with the tool's setup phase.
For the product's deployment phase, you need around 20 people because you need the people who do the installation and connections, along with the owner of the platform or the database, for which there is a need to create some access using New Relic. You have to do some configurations or partitions to install the agent. You need to have an expert on New Relic, as well as the user or the administrator of the infrastructure where the tool will be installed, so customizations can be done if needed.
The time required to deploy the solution depends on the amount of installations required and the architecture where the solution will be used. One agent can be deployed in maybe 30 minutes. Depending on whether you have everything in place and people know what they are doing, it may take 30 minutes to deploy the tool.
What was our ROI?
The tool can not be related to productivity. The product helps the development team that develops and makes changes in the applications. The tool helps a lot and provides a lot of information to the development teams so they do not have to do simulations. With all the information that New Relic provides, the development teams can just make decisions about the changes within the applications during the development. The tool offers information about the business process. With the tool, you can have all the information related to all the purchases from the marketplace and understand why the purchases were okay or why not, why the people that are logging in are not making any purchases, along with all the information related to the business process that are very helpful for the business.
What's my experience with pricing, setup cost, and licensing?
The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool.
What other advice do I have?
I don't know how the alerting mechanism in New Relic has improved our company's response time. I am more into the demo part, so I am not a user of the tool.
I rate the tool a nine out of ten.
Application Monitoring with New Relic
What do you like best about the product?
The best thing about New Relic is its ease of implementation. The application data can be montored very easily with different properties. New Relic provides SLA report on daily and weekly basis. This is something truely amazing , as it shows , how fast our app is improving or degrading. It is very easy to use , even for beginners. The dashboard is quite simple yet very informative. It can be used on daily basis to monitor a application.
What do you dislike about the product?
New Relic doesnot capture logs automatically . They need to be imported from the machine. Thus , it may be a bit challenging on integration part. The free version doesnot have customer suppport.
What problems is the product solving and how is that benefiting you?
I have my application built on NextJs 14. New Relic is the only APM which I found most campatibleto it. It has relped me improve my app performance.
Newrelic Boosts Speed and Reliability for TruckX
What do you like best about the product?
At www.TruckX.com, I’m an Engineering Lead, and we use Newrelic for real-time analytics and custom dashboards that help us see how our fleet management systems work.
What do you dislike about the product?
Their plans can be quite expensive depending on the project scope.
What problems is the product solving and how is that benefiting you?
Newrelic enables TruckX to tune up the speed and reliability of our software. It helps us make our ELD Compliance and Fleet Management services more reliable and pleasing to the customer, helping manifest the brand as the Best ELD provider on the market.
A one stop alerting and monitoring platform
What do you like best about the product?
It's ability to both monitor signals and alert users on multiple platform such as slack, pagerduty, webhook, triggering switches on and off in Launch darkly
What do you dislike about the product?
NRQL can be tricky, It's abit different from sql
What problems is the product solving and how is that benefiting you?
New relic provides insights into how our application is doin.
Comprehensive security solution.
What do you like best about the product?
K2 Security Platform is a comprehensive endpoint protection to secure devices such as mobile devices, laptops and computers from malware, ransomware and other advanced cyber threats.
What do you dislike about the product?
So far so good, I have no dislike at the moment.
What problems is the product solving and how is that benefiting you?
Safeguard network infrastructure, secure devices and provides threat intelligence and analytics to identify emerging threats, vulnerabilities and attacks to enable proactive threat detection and response.
New Relic: Best in Class
What do you like best about the product?
The browser monitoring provides great insight into client experience. The ability to run complex NRQL to gather and visualize data. Versatility of the synthetic monitoring.
What do you dislike about the product?
Not being able to run NRQL across sub-accounts. Lack of mass configuration options across sub-accounts.
What problems is the product solving and how is that benefiting you?
We are able to keep track of uptime and ensure that various website operations are functional to ensure our clients business is not impaired.
K2 Security Assessment
What do you like best about the product?
Loaded with features and supports customization.
What do you dislike about the product?
A slightly more user-friendly interface would be handy.
What problems is the product solving and how is that benefiting you?
Web Application Firewall and security
Optimizing Web Application Efficiency Using New Relic's Monitoring Tools
What do you like best about the product?
Since we implemented New Relic on our web application, we have been able to detect and fix issues faster, and even before they can happen. It allows us to visually diagnose and monitor what's going on.
What do you dislike about the product?
We don't get a better idea in some issues as for what's going on, but I believe it's a lack of implementation on our end.
What problems is the product solving and how is that benefiting you?
It helps us detect issues to apply hot fixes faster than before. It even allows us to prevent some of them from happening as we monitor closely our web applications.
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