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Reviews from AWS customer

14 AWS reviews

External reviews

508 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ankur H.

Awesome tool to analyze the applications

  • March 21, 2024
  • Review provided by G2

What do you like best about the product?
The ease of sending the data to the New Relic portal with most of our applications. The implementation was easy and great customer support which was helpful for onboarding the tool.
What do you dislike about the product?
The documentation on the official webstie sometimes is out-dated and need to be little more clear for reference.
What problems is the product solving and how is that benefiting you?
It helps in identifying the websites performance as well the errors which the user might be experiencing.


    Retail

Very powerful tool

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Features I like most which other tool(s) did not have and the interface was horrible. New Relic provides comprehensive application performance monitoring, infrastructure monitoring and synthetic monitoring.
What do you dislike about the product?
New Relic was implemented 2 months ago and it is hard to say if there are any dislikes at the moment.
What problems is the product solving and how is that benefiting you?
Prior to New Relic, the tools used was not providing meaningful information and 99.9999% of the time the alerts were too late and after the fact. Also, in New Relic, the dashboards are amazing and helps quickly jump into problematic area.


    Venkat M.

Newrelic for monitoring

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
Newrelic is one of the great modern monitoring tools available in the market.
What do you dislike about the product?
The learning curve to understand the NRQL compared to other vendors via tags.
What problems is the product solving and how is that benefiting you?
New Relic helps to solve our system load and adjust our autoscaling capabilities in kubernetes clusters.


    Retail

New Relic - Monitoring

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
It is very application team friendly where they can gather the stats of database very easily
What do you dislike about the product?
It is not DBA monitoring system where we need to enhance few things to configure.
What problems is the product solving and how is that benefiting you?
It is helpful for alerting the metrics where we can action immediately


    Nelson Mendaros

Handles large volumes of transactions, identifies bugs, and helps developers to monitor the applications’ performance

  • January 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to ensure the applications perform at the accepted performance level. The application must not have any bugs or problems. It must also have no bottlenecks in the volume of the transactions. We use the tool before we deploy an application to production and during the first part of the deployment to ensure that the application will perform properly.

What is most valuable?

The product allows the developer to see the actual problems in the applications. It shows which part of the code and which part of the software component or architecture is having a problem. It's easy to resolve the issues and pinpoint the bottlenecks in the application.

What needs improvement?

The solution must provide better support for Azure Web Apps service. The solution does not completely support the architecture of Azure Web Apps.

For how long have I used the solution?

I have been using the solution since 2018.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is pretty scalable. We did not have any problem using it on multiple nodes or instances. We have a report server. The report server would have more than two instances. Sometimes, the application node would have more than two instances, one database, and a proxy. The tool can handle 12 or 16 instances at the same time in one single application.

Our largest customers had around 800,000 users. The task of monitoring the tool and identifying the issues depends on the specific assignments that the technical person receives. One person does the deployment and configuration.

How was the initial setup?

The setup is straightforward. We have complete and concise instructions on enabling the APM on a particular application platform. We work on different application stacks. New Relic has different instructions for different types of technology stacks. We follow their instruction.

For job applications, JAR files need to be installed. The APM provides it. For other applications, we have to put the necessary IP address or domain links on the application. Then, New Relic automatically scans the specified server, and it appears on the New Relic console. The solution is cloud-based.

What was our ROI?

The product ensures that the applications have the expected speed and performance. It can handle large volumes of users and transactions. It also identifies the bugs in the applications. Once the users access the applications, the tool can detect any problems. The product can easily identify whether the issue is on the client side, the application side, or at the database level.

What other advice do I have?

We highly recommend the solution for people who want to deploy large applications or applications with a lot of users. It will provide them with the necessary information to ensure the application performs as expected. We enable New Relic for the first three to six months. Once all the problems have been identified, we turn it off.

Then, we turn it on again on a particular period to see if problems can still be identified for that particular cycle. The applications we work on follow a particular cycle of operations. So, we normally turn on New Relic when we need to do a large volume of processing or complex processing on the applications.

Overall, I rate the tool a ten out of ten.


    Yan A.

Awesome logs aggregation and APM

  • December 30, 2023
  • Review provided by G2

What do you like best about the product?
Easy to work with and easy to implement with AWS infrastructure
What do you dislike about the product?
The event notification mechanism is sometimes finicky and we had challenges setting things up properly, but not everything appears to be working as expected, at last.
What problems is the product solving and how is that benefiting you?
Allows us to centralize all of our logs from all of our infrastructure, so we can monitor everything from a single location.


    Information Technology and Services

K2 security

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
It provides user friendly and real time threat detection, which is very helpful and protect infra from attacks/threat and vulnerabilities
What do you dislike about the product?
Setup and implementation need to be setup for easeness
What problems is the product solving and how is that benefiting you?
It provides details about any program or file with malicious features with their location and report quickly so that quick action to mitigate any type of threat can be done


    Andrew P.

Excellent cybersecurity and protection for your organization

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
K2 has a really nice UI/UX with makes it easy to understand and visualize everthing that may be happening in realtime, gives great intelligence against vulnarabilities and anything malicious that may be going on.
What do you dislike about the product?
Has some limitations, would like to see more customization available, also a bit difficult to setup and implement.
What problems is the product solving and how is that benefiting you?
Provides an excellent WAF setup for us to help with protection and security, there is more attacks then ever on the internet so it is a necessity these days.


    Prashanth A.

Best security solution for web applications

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
K2 provides a unique solution for securing web applications from all types of threats and vulnerability, It features coverage over a wide range also covers owasp 10 and other various attack vectors
The platform is easy to use and user friendly not much effort required from user perspective
Customer support is also supportive
What do you dislike about the product?
The platform is unique and provides best in class solution for major threats and is in the right direction
The platform can be made easier to be integrated and implemented along with other security tools and further updates on more feature coverage, covering a wider threats landscape.
What problems is the product solving and how is that benefiting you?
K2 solves a peculiar problem with a unique solution, providing security to web applications and also suggest remediation action against the threats found which very helpful


    Information Technology and Services

Great security

  • October 22, 2023
  • Review provided by G2

What do you like best about the product?
User friendly it does it's work blocks and notifies about the malware
What do you dislike about the product?
UX can be improved and also the features
What problems is the product solving and how is that benefiting you?
For protection of the firewalls and also the safety of the system