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Reviews from AWS customer

15 AWS reviews

External reviews

180 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Shashank M.

K2 Security Assessment

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Loaded with features and supports customization.
What do you dislike about the product?
A slightly more user-friendly interface would be handy.
What problems is the product solving and how is that benefiting you?
Web Application Firewall and security


    Cody F.

Great insights, at a cost!

  • May 06, 2024
  • Review provided by G2

What do you like best about the product?
Very in depth metrics, traces & monitoring. Helpful when debugging.
What do you dislike about the product?
Costs rise exponentially with large scale applications. New Relic recently changed their pricing structure resulting in our bill tripling.
What problems is the product solving and how is that benefiting you?
When debugging a slow part of the application or tracing down a niche bug


    Newspapers

Excellent monitoring with hassle-free installation and configuration

  • May 06, 2024
  • Review provided by G2

What do you like best about the product?
The east of configuration and the excellent in-depth information we get from it
What do you dislike about the product?
The only thing that would make it more appealing would be if it cost less
What problems is the product solving and how is that benefiting you?
Insight into site operation


    Ritik V.

Enhancing User Experience

  • May 03, 2024
  • Review provided by G2

What do you like best about the product?
Custom Events, Caputring end-end user interactions
What do you dislike about the product?
Migration of apps from one account to another should be there without data loss
What problems is the product solving and how is that benefiting you?
Monitoring and pro-actively resolving user experience issues


    Talha K.

Talha Khan

  • April 29, 2024
  • Review provided by G2

What do you like best about the product?
We can find all task on the same software.
What do you dislike about the product?
Sometimes its become little complicated to sove some issues.
What problems is the product solving and how is that benefiting you?
we block un wanted traffic by K2


    Kartik Bansal

Offers a good interface that helps users quickly find bottlenecks in the area of performance

  • April 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company for predominantly API response time. It is used to measure API response time.

What needs improvement?

New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy. The irony stems from the fact that a tool used for performance measurement itself has so many performance issues. I think it has also become too crowded with too many features. I have been using New Relic for ten years, and over a period of time, it has added a lot of new tools and new profiles, which are great, but now the tool has become too crowded. Around 80 percent of the time, I use the tool only for basic use cases, which were all there even ten years ago. The tool has definitely improved the interface, which is good, but apart from the basic features that I need, there are all these features in the tool that crowd the tool's entire user interface, which becomes complex. I like Sentry because its main interface for error reporting and handling has always been very clean and focused while not being crowded with too many things, but I don't know about the solution's future. With New Relic, the tool seems crowded when it comes to its interface, which has too many features.

For how long have I used the solution?

I have been using New Relic for ten years. I use the solution as an end customer.

What do I think about the scalability of the solution?

It is a scalable solution. The product operates as a third-party or SaaS tool, so I believe that it has intra-scalability options.

How are customer service and support?

The technical support for the solution is very good. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company has been using Sentry for error reporting, alerting, and monitoring.

How was the initial setup?

The product's initial setup phase was very easy.

One person can manage the product's deployment phase. Once the product is installed, it doesn't require much maintenance.

The solution is deployed on a cloud-based infrastructure.

The solution can be deployed in less than a day.

What's my experience with pricing, setup cost, and licensing?

I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive. I don't remember the product's exact price, but I know my company pays around 500 USD a month for two or three products.

What other advice do I have?

For monitoring purposes, I would say that the product has a good interface for quickly finding performance bottlenecks.

The tool gives a detailed audit of every piece of code, like how much percentage of time it takes, making it very easy for me to first locate the APIs that offer the poorest performance and then go deep dive into those APIs to see which part of the code base of that API is causing performance bottlenecks. Instrumentation becomes quite straightforward and easy with the tool's features.

I don't use the alerting system in New Relic.

My company uses New Relic only when we want to instrument APIs and for performance improvements, but we don't use it for error handling and error reporting since we prefer Sentry for such areas.

I rate the tool an eight out of ten.


    Yagnesh V.

Price competitive platform for complete APM needs

  • April 21, 2024
  • Review provided by G2

What do you like best about the product?
We love there pricing, tech stack detection and suggestions to install required tools in one click and customized dashboards with easy navigations
What do you dislike about the product?
The only thing that I think would be lovely if the free account can be used to use read only features like APM etc, So far I could read logs but it wasnt permitted for APMs
What problems is the product solving and how is that benefiting you?
It was very hard for us to find production bugs and the traces of it, Now with APM and log monitoring, We are just able to rock the debugging and fix any issues asap compared to before


    Igor T.

Great to consolidate observability and monitoring

  • April 19, 2024
  • Review provided by G2

What do you like best about the product?
New Relic helped me consolidate and correlate my monitoring data. Thanks to its vast feature offering I could put all of my data in logs in a single place and leverage different features to draw a full picture.
What do you dislike about the product?
Lack of hard spending cap - currently there's only alerting on spending which is quite risky especially for early stage products.
What problems is the product solving and how is that benefiting you?
I no longer have to maintain 5 different solutions to provide observability capabilities to my applications


    Dima B.

Easy to set up initially but advanced configuration can be challenging

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
Easy to setup, especially from Heroku. Fairly well laid out UI.
What do you dislike about the product?
Difficult to get everything configured when advanced use cases need to be surfaced.
What problems is the product solving and how is that benefiting you?
New Relic provides insight into slow and problematic areas of the product.


    Andrew P.

Excellent cybersecurity and protection for your organization

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
K2 has a really nice UI/UX with makes it easy to understand and visualize everthing that may be happening in realtime, gives great intelligence against vulnarabilities and anything malicious that may be going on.
What do you dislike about the product?
Has some limitations, would like to see more customization available, also a bit difficult to setup and implement.
What problems is the product solving and how is that benefiting you?
Provides an excellent WAF setup for us to help with protection and security, there is more attacks then ever on the internet so it is a necessity these days.